We really enjoyed our stay at this hotel. The location in an office building was great for us as it was close to many shops and restaurants. The service room service was excellent, and the housekeeping staff were very thorough. We also appreciated the availability of medical facilities on site. The laundry service was very convenient as well. The paid shuttle service was a nice touch, and we were welcomed with a refreshing drink upon arrival. The staff were very helpful with tours and ticket assistance. Our room had all the amenities we needed including ironing facilities, air conditioning, mini-bar, and in-room safe. The rooftop pool and sun terrace were beautiful and the garden area was well-maintained. The spa centre was a lovely spot for relaxation. the staff at this hotel provided great service and advice on things to do in the area.

We highly recommend this hotel to anyone looking for a comfortable stay with great amenities and service.

The value for money at Ghl San Lazaro Art was excellent - modern, clean rooms and a great breakfast buffet. The location was convenient, with easy walking distance to the historic center and helpful staff who provided good recommendations and assistance.

Great-value hotel with excellent facilities. Extremely friendly and helpful staff. Perfect location with beautiful views. Comfortable bed, clean bathroom and tasty food

Almost perfect.

The value for money at the hotel was excellent, with spacious rooms and a super comfy bed. The location was good, especially if you're visiting the nearby castle, and the staff were incredibly kind and helpful, with great English-speaking skills.

Breakfast offerings could be improved with more variety and options.

The staff was incredibly helpful and friendly. They arranged a wonderful driver for us who assisted us during our entire stay. Great location near historical landmarks, shopping malls, and quick taxi rides to other neighborhoods. The room was clean and spacious with a beautiful view.

Nothing for me.

During my stay at Ghl San Lazaro Art, I was truly impressed by the genuine kindness and hospitality of the staff. They went above and beyond to ensure I had a wonderful experience. The daily treats left by housekeeping were a nice touch. The front desk team was extremely helpful and always ready to assist. Despite the weather being hot, the cool water in the showers was surprisingly refreshing.

Had a great Easter stay at the hotel. The staff was friendly and helpful, and the rooms were spacious with comfortable beds. The breakfast was delicious and had a variety of options to choose from. The hotel's location was convenient, with easy access to taxis for a short ride to the old city. Another advantage was the free private parking offered by the hotel.

There were a few negative aspects to note. The view from the window in the room was not pleasant, with dirty and rusty external air conditioner units obstructing the view.

Great value, friendly service, comfortable bed, stunning views of Castillo San Felipe, convenient location next to mall with grocery store and restaurants.

There was nothing I didn't like.

We had an amazing stay at this luxurious hotel. The location was perfect, just a short walk from the historic center, and the views of the nearby fortress were breathtaking. The room was spacious and clean, and the housekeeping staff did a fantastic job of keeping it tidy throughout our stay. The breakfast buffet offered a wide variety of delicious options, including local cuisine and continental favorites. The staff were friendly and attentive, with a special shoutout to Roberto the doorman for his exceptional service and hospitality. We felt truly pampered during our five-day stay.

This hotel is a hidden gem, and we would recommend it to anyone looking for a luxurious and comfortable stay.

The hotel offered airport transfer and the room was spacious. The staff members were friendly and helpful, especially the doorman who added an extra touch to our stay. The room was cleaned daily and the breakfast had a variety of options, both typical and continental.

The hotel location was not ideal, as it was a 20-minute walk from the city center and in an area that didn't feel safe at night. Taxi drivers had trouble finding the hotel and it was located in an office building, which didn't give it a luxurious feel.

I loved the pool area and the view of the castle! The bar had a 2 for 1 special on beers on Mondays, and the staff was amazing. Walking distance to a shopping mall and the castle, with easy access to transportation. a great experience at Ghl San Lazaro Art.

The staff at the hotel were incredibly helpful and friendly. They went above and beyond to accommodate our needs, from arranging transportation to storing our luggage. The rooms were spacious, clean, and equipped with air conditioning. The location of the hotel was perfect – close enough to easily walk to the main attractions, but far enough to avoid the noise and hustle of the city center.

The breakfast was not up to par, lacking variety and quality. The check-in process was a bit slow, with a wait for the room.

During my stay at Ghl San Lazaro Art, the staff went above and beyond to ensure my comfort. They surprised me with a beautifully decorated room for my wedding anniversary, complete with rose petals, candles, and champagne. The breakfast served at the hotel was delicious and had a wide variety of options. The rooftop pool provided a stunning view of the surroundings. The hotel also offered assistance in arranging tours and reservations for restaurants, making it convenient for me to explore the city. Despite being located slightly outside the walled city, I felt safe walking to and from the hotel. I would highly recommend staying at this hotel for its exceptional service and amenities.

The location is great, right across the street from the Castle and next to a very nice mall. It's also close to the center and outside of the old center of the city. The hotel facilities are clean and well-maintained. The staff is very friendly and helpful. The breakfast is delicious.

Nothing for me.

This hotel is conveniently located close to the city center, a fantastic mall, and one of the main tourist attractions. The spacious rooms and bathrooms are modern and clean, and the staff is friendly and helpful. Breakfast has various options and is served with filter coffee. The view of the fortress is breathtaking, and the pool is an enjoyable advantage.

The bed and the chairs in the room are not very comfortable.