The value for the money at this hotel was great, with a spacious and well-maintained room that even had a fridge. The location was perfect, right in the heart of the old town near the Amphitheater. The staff were incredibly friendly and helpful, always offering directions and assistance when needed.

Breakfast offerings could be improved by including cheese without an additional charge.

We had a wonderful stay at this hotel. The staff were friendly and helpful at check-in and check-out. The room was spacious, calm, and very clean. The bed was comfortable, ensuring a good night's sleep. The hotel is located in an excellent location, just steps away from the amphitheater and other important sites. It is also conveniently situated within walking distance of cafes, restaurants, bars, bakeries, pharmacies. Additionally, parking was easily available on the nearby boulevard, making it convenient for guests with cars. the hotel offered a great value for its price.

Nothing, everything was great.

I had a fantastic stay in this hotel right in the heart of the city. The location couldn't have been better - just steps away from the amphitheater and other key sites. The cleanliness of the hotel was excellent, and the facilities provided were top-notch. Despite being in the historic center, the hotel was surprisingly quiet, providing the perfect retreat after a busy day of exploring. The staff were incredibly friendly and helpful, offering assistance and advice beyond what the tourist information provided. Additionally, the hotel's breakfast was superb, with homemade jams and compote that added a special touch to the meal. the hotel’s location, cleanliness, facilities, and staff made my stay truly enjoyable.

Nothing to fault.

Friendly staff, quiet location, close to everything. Room with fridge, spacious and well-maintained.

Felt like a home away from home, nothing too much trouble.

The hotel was amazing inside, with a beautiful historic building and great location. The staff were friendly and helpful, and the room was comfortable and large. The bathroom was excellent and modern, and the hotel had a lot of character.

Nothing to mention.

Impressive castle-like suite. Stunning views of rooftops and steeples. Quiet and picturesque old town. Warm and welcoming reception. Good tips on local touring. Comfortable and clean rooms. Great central location. Gluten-free breakfast options available. Unique and charming Belvedere room

Cannot find any fault.

The location was superb, right in the heart of the historic center, with an outstanding atmosphere. The hotel facilities were great, including comfortable lounges and a lovely indoor garden room. The staff were friendly and helpful, going above and beyond to ensure a pleasant stay. Parking was convenient, and transportation options were easily accessible. The cleanliness of the rooms and common areas was impeccable. The breakfast offered was delicious and satisfying.

Could not be improved in any way.

Gorgeous 18th-century building near Roman arena. Surrounding area full of cafes and restaurants. Beautiful plazas and pedestrian boulevards with fountains, shops, and good restaurants. Continental breakfast available. Friendly and helpful staff.

The location of this hotel was excellent. Lovely old building with original features. Breakfast was very good with fresh local foods. The staff was helpful and accommodating.

Felt very comfortable, no complaints.

Our stay at this hotel was truly memorable. The location was perfect, as it was very close to the Roman ruins, allowing us to easily explore the historical sites. The room we stayed in had an incredible view from the tower, offering breathtaking scenery in all directions. The service provided by the staff was exceptional, with friendly and efficient employees who went above and beyond to ensure our comfort. We also enjoyed the delicious breakfast served in the elegant dining room, a great way to start the day. The hotel had various facilities that added to our enjoyment, such as a gallery downstairs and a beautiful staircase. The attention to detail throughout the hotel was noticeable, creating a classy and inviting atmosphere.

The only drawback we experienced was the worn coverings on some of the furniture.

The best aspects of my city trip were the beautiful decor and atmosphere of the hotel. the staff were extremely welcoming and helpful, providing a personal and friendly service. the location was perfect, just a short walk away from all the main attractions in the city. Additionally, the spacious rooms and comfortable bedding made for a pleasant stay.

The worst aspects of my city trip were the poorly lit room and limited outlets in our room. It was also a bit difficult to locate the hotel as our GPS directed us down closed streets.

Convenient location in a charming area. Beautiful decor, spacious rooms. Friendly and helpful staff. Highly recommended!

I gotta say, the value for the money was really worth it. The room was spacious, clean, and had a calming atmosphere. The location couldn't have been better, right in the heart of the historic area and just a short stroll to the roman ruins. The staff treated us with the utmost care and were really helpful when it came to dinner suggestions.

Food for breakfast could have been better with more variety.

Renovated rooms are bigger, more modern, and located opposite the street. Charming main entrance and halls. Helpful staff, especially Philippe who organized last-minute ballet gala tickets. Excellent location, just a 2-minute walk to Arles Roman Amphitheater. Free parking available about a 5-minute walk from the hotel. Outstanding breakfast with a variety of options at a reasonable price. Remarkable restoration and unique decor throughout the hotel.

Felt like treated like royalty, nothing to complain about.

Great stay for Thanksgiving. Enjoyed wonderful complementary breakfast and fantastic customer service. the location was top notch, with breathtaking views and easy walking distance to all the main tourist attractions. the room was amazing and we loved the comfortable bed.

Struggling with our luggage since there was no elevator and we had to carry it up several flights of stairs. the experience was fantastic and we would definitely return.