The hotel staff were super friendly and helpful. The rooms were spacious and clean, with comfortable beds. The location was perfect, close to shops, restaurants, and tourist attractions. Highly recommended!

Felt truly looked after, no complaints.

The hotel is conveniently located near the church and the Lourdes station, perfect for those on a short stay. It is just a few minutes away from the basilica, allowing easy access for religious activities. The rooms are clean and comfortable, with modern showers and ample closet space. The staff is friendly and provides excellent service, including printing boarding passes and receiving calls. The breakfast offers a tasty selection of European dishes and is a great value for money.

The staff at the hotel find it difficult to speak English, which can be a slight inconvenience for non-French speaking guests.

The location of this hotel is fantastic, just a stone's throw away from the sanctuary and close to all the shops and restaurants. It's also conveniently located near the bus station and the Castle of Lourdes, which is definitely worth a visit if you have the time. The rooms on the second level are spacious and comfortable, with options for both two or three single beds. The breakfast spread is great, with a variety of beverages to choose from and they even serve plain yogurt which is a nice touch.

No improvements needed, everything was ok.

Friendly staff, helpful with requests. Good-sized lobby. Close to attractions. Convenient attached gift shop. Affordable espresso. Clean rooms, comfortable beds. Excellent place to stay. Free nearby parking. Easy loading zone access. I would return and recommend to others. Second stay.

We had a comfortable and peaceful stay at this hotel. The beds were clean and comfortable, ensuring a good night's sleep. The location was excellent, with the Sanctuary just a few minutes walk away and the train station up the hill also within easy reach. We opted for half board and were pleased with the variety of dishes offered each day. The breakfast, although modest, provided a sufficient start to the day.

Didn't dislike anything about the property. 😊

Great location, comfortable and very clean, lovely big bathroom, very quiet area at night. Friendly and very helpful staff.

Nothing I didn't like to be fair.

Comfortable and Accessible Stay

We recently stayed at a hotel in a popular pilgrimage location and were pleasantly surprised by our experience. The hotel had a convenient location and was just a short walk away from the main attraction. Our room was spacious, clean, and had all the necessary amenities. The staff were accommodating and went out of their way to assist us during our stay. One staff member even helped us retrieve a lost item from the airport, which was greatly appreciated. We also enjoyed a delicious breakfast with a variety of options to choose from. we had a comfortable and enjoyable stay at this hotel. We highly recommend it for travelers seeking a convenient and accessible accommodation.

Friendly staff, spacious room, fast internet, convenient luggage storage, great location near shops and church.

The hotel was located very close to the main attractions, making it very easy to explore the area without worrying about transportation. the breakfast was delicious and offered a great variety of options to choose from.

The beds were not very comfortable. We were a family of four and were provided with three single beds, which made it difficult for our eight-year-old to sleep in the middle.