The hotel had a friendly and helpful staff who made us feel welcome. The room was spacious and clean, providing enough space for all of us.- The hotel offered free parking and a good breakfast, which was a great convenience for us during our Easter stay.

We encountered a big fly in the restaurant, which was quite off-putting. We informed the staff, but no action was taken, and the fly returned the next morning as well.

I stayed at Mercure Hotel Am Volkspark in Hamburg for a quick overnight stop. The warm welcome from the receptionist was a great start. The spacious room had a kettle, tea, coffee, and a free bottle of water. The clean and quiet atmosphere, along with the comfortable bed and good WiFi, made for a pleasant stay. I particularly enjoyed the bath in the room and the extra soundproofing with the hallway door. Free parking and proximity to the highway were convenient. The characterful, well-lit room with quality furniture added to the positive experience. a lovely stay.

Would be happy to recommend this hotel.

The hotel is conveniently located near the city center, with a bus stop only a few minutes walk away, providing quick and easy access to all the attractions. Additionally, the hotel is easily accessible from the autobahn, making it convenient for travelers arriving by car. The rooms are comfortable and clean, with a well-maintained bathroom. The friendly staff provides excellent service, and the breakfast buffet offers a variety of delicious options. Plus, some rooms have a lovely view of the surrounding area.

The noise from the nearby horse-racing track can be bothersome at times.

I recently stayed at this luxurious hotel and was extremely impressed with the level of comfort and quality service provided. The location, outside of the city center, in a quiet neighborhood, was perfect for a peaceful getaway. Additionally, the access to public transport made it easy to explore the city at my own pace.

I recommend this hotel to all.

Friendly and welcoming staff. The breakfast had excellent variety. I had a clean bathroom and a great night's sleep. The staff even helped me find veggie places to eat. I'll recommend this hotel.

We had a lovely romantic getaway at this hotel. We particularly enjoyed the comfortable bed and the relaxing ambiance in the room. The breakfast was tasty and had a good variety of options. The location was ideal as it was close to local attractions and restaurants, making it easy to explore the area.

The parking situation was a bit tricky and there was no clear signage to exit the car park. We also experienced a fire alarm at night due to a system error, which was concerning.

Had a great time watching international stars at the nearby Barclaycard Arena. The hotel was a good base to explore the city or just chill. Loved the bar snacks and cold beer at another restaurant nearby.

Just loved the hard bed, it made me feel like I was sleeping on a slab of concrete. So comfortable!

Great value for the price. Fast check-in/out, free underground parking in winter. Helpful and friendly staff. Clean and comfortable room. Regular buses to city center nearby.

If you're attending a meeting or conference at the DESY site, Mercure Hotel Hamburg Am Volkspark is a convenient choice. It is located right next to the DESY site, making it a short 10-15 minute walk away. it is not far from the A7 highway, making it easily accessible for those visiting Hamburgo by car. The rooms are spacious and comfortable, with a big room and a well-maintained bathroom. The friendly staff and fast check-in/out process make the stay hassle-free. Free underground parking is also provided, which is especially useful during the winter months.

The hotel's internet connection seems to be problematic, with guests experiencing difficulty in getting connected.