The room was neat and clean with a central heating system, providing a cozy and comfortable environment. the spaciousness of the room allowed for a great view of the surroundings, adding to the overall pleasant experience.

The premium prices quoted by the database for the same room were significantly higher compared to the deal I had purchased online.

At the hair salon, the stylists highlighted my unique features so well that I felt like a movie star walking down the Mall Road, turning heads at every step. It was like getting a red carpet makeover in the heart of Shimla.

Limited drinking water supply.

Enjoyed the stunning views from my balcony room at a heritage-like hotel on the iconic Mall Road. the cozy Shimla Times Cafe was a highlight, offering pricey but fantastic cocktails. I'll recommend this hotel.

we stayed at willow banks - boutique 4 star hotel on the mall road. our stay was delightful! the hotel's charming heritage vibe, spacious rooms, and attentive staff made us feel right at home. breakfast buffet was outstanding and they even had a menu for baby food, which was a thoughtful touch. the hotel's prime location on the mall road provided easy access to nearby attractions and a variety of dining and shopping options.

everything was fantastic! 🌟

Well-maintained heritage charm, excellent food, spacious rooms, helpful staff, splendid balcony views.

Liked everything.

Willow Banks , Boutique 4 Star Hotel On the Mall Road provides a heritage, like stay right on the mall road. Well, maintained, good, sized rooms with prompt staff and excellent food. Scenic views, sterilization service for baby items, and thoughtful menu including baby food. Convenient public lift access and porter service for luggage assistance.

No on, premise parking available.

The suite room was super comfy with a king size bed and a pull-out sofa for the family - so cozy and perfect for relaxation after a long day exploring Shimla!

I wish there was a mountain view from the room, missed that touch of nature.

Staying at the Willow Banks - Boutique 4 Star Hotel On the Mall Road in Shimla for a business trip arranged by my director turned out to be a delightful experience. the property offers a scenic view and is conveniently located right on the Mall Road, making it a no car zone, which eased my worries about parking in Shimla. the staff's thoughtfulness was evident when they kindly sterilized my baby's bottles and even provided a menu with baby food options. the foot massage spa was a rejuvenating touch after a long day of work, readying me for more exploration of Shimla. the breakfast buffet was delicious and the restaurant, although slightly pricier, offered a lovely dining experience.

My recent stay at Willow Banks - Boutique 4 Star Hotel On the Mall Road was for leisure, and I enjoyed every bit of it for three nights. the hotel exudes heritage charm paired with attentive staff and spacious rooms. the location on the mall road was ideal for exploring nearby attractions, and the lack of vehicle access added to the peaceful ambiance. the excellent food, including special baby options, and efficient porter services made my stay truly comfortable.

Couldn't recommend more this hotel.

I adored the heritage-like charm of this well-maintained hotel on Shimla's bustling Mall Road. Despite the cold room, the staff's kindness stood out. Limited free drinking water and unpleasant cot aside, the location's car-free appeal and thoughtful baby amenities made our stay memorable. Staff behavior, though, needs improvement.

Nestled on the bustling Mall Road, a stone's throw from the charming tourism lift, making it ideal for exploring the town. Balcony rooms offer breathtaking views of the town, while the Shimla Times Café boasts a spectacular atmosphere. the property provides thoughtful facilities such as sterilizing baby bottles and offering a baby food menu.

Inconsistencies in billing and communication missteps can create confusion.