I had an incredible stay at this luxurious hotel in Bali. The location was perfect, nestled in a peaceful area surrounded by nature. It was just outside of the busy centre, allowing me to enjoy the tranquility while still being close enough to explore. The staff were amazing, from the friendly housekeeping personnel to the attentive managers. They provided top-notch service and made sure I had a memorable experience. The amenities were impressive, with a beautiful swimming pool, a spa and wellness centre, and a well-equipped fitness centre. Everything was designed for ultimate comfort and relaxation.

I highly recommend this place to everyone.

The room was spacious and comfortable, with a large, comfy bed and a clean bathroom with all the necessary amenities. The property itself was stunning, with beautiful gardens and a fantastic pool area. The location was perfect, surrounded by lush forests and just a short walk from the center of town. One of the highlights was the delicious breakfast, offering a variety of Western and Asian options.

Although the staff was generally friendly, they could have been more helpful in providing information about transportation and the hotel's amenities. The shuttle service into town could also be more frequent, and it would be better if they were more transparent about the package inclusions to avoid confusion and disappointment.

We had a fantastic stay at this hotel! The location was perfect, just outside the busy centre but still within walking distance. The staff were so friendly and attentive to our needs, especially in the restaurant where they offered us vegetarian dishes not on the menu. The room was spacious and comfortable, with all the amenities we needed for a great stay.

We would definitely recommend this hotel to anyone looking for a luxurious and comfortable stay.

The staff, breakfast, garden and pool, spacious and clean rooms, wonderful stay!

Nothing bad to say.

This hotel is located in a secluded area, away from the hustle and bustle of the city. It offers a peaceful stay amidst nature. The rooms are clean and comfortable with spacious balconies. The staff is friendly and cooperative, always ready to assist. The breakfast spread is great, with a variety of options to choose from. The hotel also provides a shuttle service to the central market, making it convenient for guests.

The shuttle service to the central market runs on a limited schedule, which could be inconvenient at times.

I had an incredible stay at a beautiful resort located in the outskirts of the main centre. The location was perfect, offering both tranquility and easy access to the bustling city. The highlight was definitely the stunning pool that opened up to the lush jungle, providing a breathtaking view. The staff were friendly and always had a smile on their faces, making my experience even more enjoyable. The room was clean and comfortable, and the breakfast exceeded my expectations with its delicious options. I also appreciated the shuttle service provided by the hotel, which made exploring the busy centre much easier.

That the hotel charged me for printing just 2 pages in the Business centre, which I found to be a bit excessive.

Spacious, clean room. Comfortable bed. Beautiful property with fantastic pool area. Helpful, friendly staff. Great breakfast variety.

The complementary breakfast and shuttle service were a nice touch. The location was convenient with plenty of restaurants and shops nearby. I also enjoyed the beautiful view from my room's balcony.

The staff barely spoke English and customer service was non-existent. My room was not cleaned properly, and it seemed like the staff didn't even try.

The Best Western Premier in Ubud was a great choice for our stay. The hotel room was clean, comfortable, and had a lovely balcony. The breakfast buffet had a good variety of options, including live cooking stations. The staff was cooperative and accommodating, even staying open late to serve us on our arrival. The spa service was fantastic, although it's recommended to book in advance. The pools were stunning and the overall ambiance of the hotel was delightful. The free shuttle bus to the city center was convenient, although it could have been more frequent. If you're looking for a peaceful stay, this place is perfect!

best western premier in ubud exceeded my expectations. lovely hotel with clean rooms, great pools, and welcoming staff. shuttle to town was seamless and a short stroll away. breakfast was good with a variety of dishes. highly recommend for a comfortable and enjoyable stay.

Bathroom and public toilets didn't smell clean.