Novotel Pekanbaru, Pekanbaru (Indonesia) - Deals & Reviews

I recently stayed at a 4-star hotel and had a truly exceptional experience. The location of this place is perfect, with a small mall just across the road. It was so convenient to have everything I needed within walking distance. The service at this hotel was outstanding, especially at the receptionist. The staff were pleasant and went above and beyond to make sure I had a comfortable stay. The room amenities were top-notch, with air conditioning, a mini-bar, and a sitting area. The room was clean and well-maintained, and the in-room safe gave me peace of mind. I also appreciated the free toiletries and the refrigerator and electric kettle in the room. The flat-screen TV and the comfortable parquet floor added to the luxurious feel of the room. The dining options were great as well, with a restaurant and a bar/lounge area. The breakfast spread was impressive, and I enjoyed the variety of options available. The leisure facilities, including the sauna, swimming pool, and outdoor swimming pool, were a bonus and allowed me to relax and unwind during my stay. this place provided enhanced comfort and quality services, making it a truly luxurious experience.

I would highly recommend this hotel to friends and family.

I had a delightful stay at a hotel near a mall, which made it convenient for shopping. The hotel is also close to a popular market and the city center, offering easy access to local attractions. The room was comfortable and clean, with a spacious bathroom. The service was excellent, with friendly staff who were always ready to assist. The breakfast had a good spread, including an egg station and a variety of beverages. The hotel also had great facilities, such as a salad bar and a fabulous pool.

The hotel lacked a variety of desserts, which was a disappointment.

Spent Christmas at this hotel and it was a great experience. Loved the wide range of breakfast options available and the friendly staff who made check-in a breeze. the location is perfect, with key tourist spots within walking distance. Enjoyed the beautiful pool area and the comfortable beds after a long day of exploring.

Had a bit of a wait for a taxi during check-out, but the staff was very helpful in offering alternative transportation options. the check-out process could have been a bit more streamlined.