had an amazing overnight stay in florence. nh collection palazzo gaddi exceeded expectations. central location, helpful staff, and rooftop bar with fantastic view of il duomo made for a perfect experience.

No staff at bar, couldn't have a drink.

Great central location, close to popular attractions and dining options. Comfortable beds and well-maintained antique furniture in rooms. Helpful and friendly staff. Parking service is convenient and efficient. Beautiful views from the rooftop terrace bar.

Amazing location, beautiful architecture, friendly staff, stunning rooftop view, excellent air conditioning.

Almost perfect.

The location was perfect, as it was very close to all the main attractions in the city. The hotel facilities were top-notch, with a stunning rooftop terrace that offered breathtaking views. The cleanliness of the room was impeccable, and I particularly appreciated the in-room air extraction in the bathroom. The staff, from Giovanni the headwaiter to the front desk, the maids, and the bellmen, were all incredibly friendly and accommodating. Moreover, the hotel's proximity to the train terminal and the Duomo made it very convenient for exploring the city. Lastly, the breakfast spread was delicious and had something for everyone.

No negatives from this place.

The hotel's location is unbeatable, situated right in the heart of the historic town. It is conveniently close to all major attractions like the Duomo, Uffizi, and Academia. Guests can easily explore the city on foot, as everything is within walking distance. the staff is very accommodating and helpful, always ready to assist guests with any needs or requests.

The hotel lacks sufficient electrical outlets in the rooms, making it inconvenient to charge phones and computers.

The rooftop terrace has an incredible view, and the breakfast is amazing. The location is great, just a short walk away from all the must-see areas. we highly recommend this hotel and would definitely return.

The hotel had a charming old world ambiance and the staff were friendly and helpful. the breakfast buffet was served in a beautiful room, and there was a fantastic view of the city from the rooftop terrace.

I had a fantastic stay at Nh Collection Palazzo Gaddi! The central location made it easy for me to explore Florence. The hotel's beautiful decor and historic charm added to the overall experience. The buffet breakfast was absolutely delicious and had a wide variety of options to choose from. The top floor roof terrace provided breathtaking views of the city. The reception and housekeeping staff were welcoming and helpful throughout my stay. I highly recommend this hotel for a memorable visit to Florence.

Amazing central location, close to attractions, restaurants, and train station. Friendly and helpful staff. Museum-like atmosphere with fantastic art. Beautiful Italian-style breakfast room. Rooftop bar with stunning sunset views.

The hotel is conveniently located in the heart of the city center, close to a variety of bars, restaurants, and major attractions such as the Duomo, Uffizi, and Academia. Additionally, there is a vegan store right next door, ideal for families with vegan diet preferences. The staff provides excellent service and hospitality, offering room upgrades and even extending their kind gestures towards accommodating one-year-old guests. The hotel also offers a rooftop terrace with a beautiful view, perfect for enjoying a sunset while sipping on a delicious aperitif.

The bathrooms could use improvement as the shower area is not completely enclosed, resulting in water splashing out and creating a mess.

The hotel is conveniently located in the heart of the city center, close to a variety of bars, restaurants, and major attractions such as the Duomo, Uffizi. there is a vegan store right next door, ideal for families with vegan diet preferences. The staff provides excellent service and hospitality, offering room upgrades and even extending their kind gestures towards accommodating one-year-old guests. The hotel also offers a rooftop terrace with a beautiful view, perfect for enjoying a sunset while sipping on a delicious aperitif.

The bathrooms could use improvement as the shower area is not completely enclosed, resulting in water splashing out and creating a mess.

the staff was attentive and fulfilled all my luxurious needs, providing exclusive amenities and high-quality shower sets. the rooftop terrace offered breathtaking views of the city, making it the perfect place to relax and enjoy a drink after a long day. the spacious rooms were impeccably clean, and the bed was comfortable, with nice quality bed linen.

The only minor issue was some noise coming from an adjacent room, which had an interconnecting door. this did not compromise my overall experience.

Excellent staff, great location near attractions and restaurants. Hotel is like a museum with fantastic artwork. Impressive breakfast room with beautiful Italian art. Nice view from top of hotel. Friendly and helpful staff.

Samuele was incredibly helpful and even assisted us with dinner reservations at a nearby restaurant. The upgrade to a Junior suite was a pleasant surprise, and the room was comfortable and quiet. The location of the hotel was ideal, just a short walk from the central train station and within walking distance of major landmarks. The roof terrace bar provided a perfect spot to enjoy a glass of wine while admiring the stunning view of the Doumo and the city at night. The high pressure in the European-style shower was a great touch, and the hotel even provided exclusive high-quality shower amenities.

Felt spoilt, nothing to complain about.