Hotel Palazzo Alexander, Lucca (Italy) - Deals & Reviews

The staff here were incredibly friendly! and breakfast was delightful, featuring freshly baked treats.

Room noise proved bothersome at times. The air-conditioning was rather loud, disrupting sleep.

Had a sweet as stay! The staff were super friendly and the breakfast was a real treat, but the room was pretty chilly at night. Would still go back!

I encountered a bit of confusion with room navigation since there were no numbers, only names based on operas, which made finding my room after dinner somewhat challenging. Additionally, while I appreciated the made-to-order breakfast, I felt that the single server could struggle during busier times, potentially causing longer wait times for coffee. Lastly, the walk to the parking lot with luggage was tricky due to the narrow streets and left me feeling a bit uneasy about my vehicle's security overnight.

We had a lovely 2-night stay at Palazzo Alexander! The room was a good size, very clean, and had a kettle which was perfect for enjoying a hot drink. The bathroom was warm and had plenty of hot water. The staff were extremely helpful with everything, from arranging taxis to local dining tips. I especially appreciated the breakfast options, which included a fantastic variety of gluten-free choices. Plus, the hotel's location made it easy to stroll around the charming town of Lucca.

Don't miss the personalized breakfast service. they will prepare specific coffee requests and accommodate dietary restrictions beautifully.

The staff were incredibly friendly and attentive, making us feel at home. Room navigation was tricky since there are no numbers, only opera names. Enjoyed walking tours nearby and exploring lovely attractions. Breakfast had delightful options, but could improve coffee service.

A hidden gem with stunning views and charming Italian character. The breakfast is exceptional, featuring freshly cooked eggs and bacon along with deliciously squeezed orange juice each morning. Service is top-notch. staff readily offered helpful recommendations for local attractions and even assisted with arranging transportation when taxis were scarce, ensuring a stress-free experience. However, the noise from neighboring rooms occasionally disrupted peace, and navigating the unique room numbering system took time to adjust to.

But the air conditioning was a bit too cold at times. The room was spacious and clean, and breakfast included homemade treats that were delicious. The staff were very attentive and helped with our bags. And the location made exploring easy.

Great staff, loved the firm bed and memory foam pillows, but shower needs handrails.

the staff was incredibly friendly and attentive. they offered excellent dining recommendations and made us feel at home. the room was tastefully decorated, combining luxury with a traditional feel. breakfast was delightful, allowing us to customize our orders.

limited breakfast menu options. could improve coffee service.

I had an amazing time at this charming hotel, where the staff went above and beyond to make my stay memorable, and it was so close to wonderful attractions like the Guinigi Tower and the Basilica of San Frediano, making exploring the city as easy as stepping outside.