We had an amazing stay at this place. The location was perfect for walking anywhere within the city walls and exploring the medieval city center. The room was comfortable, clean, and stylishly decorated. The staff were great, providing exceptional service and being very helpful. The breakfast was delicious, with delightful home baked cakes. We can't wait to stay here again. The amenities offered were excellent, including room service, dry cleaning, and a shuttle service. The hotel also had a bar and restaurant, and the massage services were a great way to relax. The Wi-Fi was reliable and the 24-hour reception ensured that we felt well taken care of during our stay. we had a fantastic experience and would highly recommend this hotel to families.

Exceptional personal service, relaxing atmosphere, comfortable king-size bed, excellent location, secure car park, helpful and welcoming staff.

Nothing, all excellent.

Exceptional service from the moment I arrived. The staff were friendly and provided assistance with my luggage and parking. They even gave me outstanding recommendations for dining options in the area. The hotel is in a peaceful location, close to the city center. The breakfast selection was the best I've had in Italy. I highly recommend this hidden gem.

Fantastic service, welcoming staff, comfortable room, effective spa bath, great breakfast, good location.

Everything was fantastic.

I had an amazing stay at this hotel. The staff were incredibly helpful and friendly, providing great recommendations for restaurants and activities in the city. I was impressed with the cleanliness of the hotel and the range of facilities available. The location was perfect, tucked away in a quiet street but still within easy walking distance of all the main attractions. I also appreciated the proximity to the large bus station, which made it convenient for exploring other beautiful towns in the area. The breakfast was delicious and offered a variety of options. I couldn't have asked for a better experience.

All was perfect.

This place is in a perfect location right inside the historic area of the city with all attractions being easily accessible. The staff provided us with exceptional customer service, making us feel very at home. The room amenities like the soundproofed rooms, in-room safe, and flat-screen tv added to the comfort of our stay. The bar/ lounge area was great for drinks and the breakfast was delicious.

We highly recommend this hotel for anyone looking for a very pleasant stay here.

Jaw-dropping attention to detail in a beautifully styled hotel. Friendly and professional staff made us feel welcome and cared for. Spacious, insulated, and heated room. Sumptuous breakfast with a wide selection of freshly cooked and local dishes. Excellent location for exploring the city center. Helpful guidance and secure parking provided. Superb base for touring Tuscany. Stylish decor throughout. Multilingual owner and staff. Easy access to in-room amenities.

Elegant, historic decor with modern comforts. Spacious, comfortable rooms, and the beds are exceptionally cozy. Impeccable cleanliness and staff are attentive and helpful. Central location, yet serene surroundings. Enjoy sit-down breakfast with varied choices.

Recently stayed at a charming boutique hotel in the heart of a walled city. The staff were incredibly friendly and went above and beyond to make us feel at home. We received exceptional dining recommendations, including a fine dining restaurant and a local trattoria that both exceeded our expectations. The hotel also offers a gated garage for convenient parking. I highly recommend this hotel for its warm hospitality and great location.

Great location, easy to walk everywhere. Gated parking available. Comfy, individually decorated rooms. Delicious homemade breakfast. Exceptionally friendly staff.

Delicious buffet breakfast, giving me plenty of local produce to fill my breakfast plate. The antique furnishings in the hotel gave it a charming and elegant touch. I also enjoyed indulging in a glass of wine or two from the selection at the bar.

Oh, just loved how cramped my room was! The paper thin walls ensured that I never missed a single sound from my delightful neighbors.

Fantastic location within the old city walls, close to all the major attractions. Charming boutique hotel with beautifully decorated rooms and a classical style.- Friendly and welcoming staff who were always ready to assist.- Delicious breakfast with a variety of options including gluten-free choices

None. We had a perfect weekend and couldn't ask for more.

The value for money at Palazzo Alexander was amazing, and the room was comfortable and cozy. The location was perfect, right in the heart of the city, and the staff treated us like family.

Breakfast choices could be improved by offering more variety.

I recently stayed at Palazzo Alexander for a few nights and it was an absolute delight. The hotel is beautifully decorated and well-maintained, giving it a charming, old-world feel. The staff were friendly and went out of their way to help us, especially considering we arrived late with two young children. The spacious room was comfortable and provided a restful night's sleep. The location was perfect, being just a short distance away from the main attractions but still quiet and peaceful. a wonderful experience that I highly recommend.

I do recommend this hotel.

We had a lovely stay at this luxurious 4-star hotel. The location was perfect, right in the heart of the historic area. We were able to walk to all the main attractions within minutes. The service here was exceptional, with the staff going above and beyond to ensure our comfort. We were welcomed warmly by the owner, who was very helpful in recommending restaurants and giving us general suggestions. The room was spacious and comfortable, with a balcony where we could enjoy the view. The hotel had a lot of atmosphere, being housed in an old Palazzo. Plus, the breakfast was delicious with a wide variety of options to choose from.