Friendly staff, great breakfast, and convenient location near subway.

The only downside was the tobacco smell in the corridors and room, which left our clothes smelling unpleasant. Despite this, we still enjoyed our stay and would recommend this hotel to others.

The breakfast at the hotel was amazing, with an abundance of carefully prepared options to choose from. The location was also excellent, being close to the Ginza line and within walking distance of Roppongi. The rooms were clean and comfortable, with plenty of hot water in the shower. The lobby had a great atmosphere, reminiscent of an intercontinental style. I had a very pleasant stay and would recommend this hotel.

We had a great stay at Intercontinental in Tokyo! The location was perfect, close to the metro and with easy access to taxis. The staff were polite and helpful, especially Phillip the concierge. Our room was spacious and had ample storage, and the curtains were perfect for keeping the room dark. We also enjoyed the buffet at the Cascade Cafe, with a wide variety of food options. the hotel was clean, comfortable, and provided all the amenities we needed.

Couldn't stay longer 😔

Excellent service and helpful staff. The hotel was conveniently located near the metro and was a pick-up point for many tours. The breakfast buffet was extensive and had a wide variety of options to choose from.

The cleanliness of the room was not up to par, and I had doubts about returning because of this. Additionally, the hotel had limited options for families to have a coffee or a drink in the evening.

Excellent room and service standard, close to subway station, fantastic bar on the 35th floor, comfortable room and bathroom, accommodating and attentive staff.

Absolutely nothing.

The hotel is conveniently located near the subway station, making it easy to explore the city. The room was spacious and well-appointed with a comfortable bed. The staff provided excellent service, going above and beyond to make our stay enjoyable. The buffet breakfast had a wide variety of delicious options to choose from. We also enjoyed the stunning views from the rooftop bar.

The housekeeping service could be improved.

The location of the hotel was fantastic, with a subway station right outside. It made it very convenient to explore the city and get around. The concierge service was top-notch, providing excellent assistance and guidance throughout our stay. A special shout-out to Issei Miyake-san, who went above and beyond to help us retrieve our lost luggage from a taxi. The concierge desk was always available and provided helpful information on navigating Tokyo.

The air conditioning in the room was not very effective and felt weak. It made the room a bit uncomfortable at times, especially during hot weather.

The hotel's location is fantastic, being very close to the subway and the city's main attractions. The staff provided excellent customer service and were always friendly and helpful. The spacious rooms were clean and comfortable, and the hotel had great facilities.

Nothing all good.

I recently stayed at this hotel for a week while exploring the city. The location is perfect for sightseeing, with easy access to attractions. By signing up for a loyalty card, I enjoyed free WIFI and a later checkout time. The staff was friendly and helpful throughout my stay. The champagne bar overlooking the reception was a great spot to relax, and the restaurants offered faultless dining experiences. I highly recommend making a reservation in advance for the two michelin star french restaurant on the 37th floor with stunning views.

Would be happy to recommend this hotel.

Excellent location, helpful staff, convenient stay, amazing service, nice view.

Couldn't stay longer.

Spacious room, comfortable bed. Excellent customer service, quick response. Friendly and helpful staff. Convenient location near subway station and restaurant district. Great in-house restaurants.

Don't have any issues at all.

Excellent service from check-in to check-out. Clubroom on the 33rd floor with a nice view. Comfortable lounge with included afternoon tea, cocktails, and tapas. Impressive room service menu. Cherry blossom trees nearby. Amazing service from Julian and Alex at the concierge desk.

Excellent service, comfortable rooms, delicious food, helpful concierge, and convenient location. Great experience overall. 🌟

Great breakfast buffet selection. Delicious food. Low-calorie jam options. Fantastic Thann Sanctuary staff and facial. Convenient location near Ark Hills and Akasaka Conference Center. Comfortable rooms with good amenities. Friendly and helpful staff. Lovely bar with a great view.

Everything was fantastic.

I had an amazing stay at this hotel with exclusive amenities that fulfilled all my luxurious needs. The service was impeccable and the Spa & wellness centre was a world-class relaxation experience with a Sauna and Massage. The Swimming pool was a highlight, with a seasonal outdoor pool and private facilities to relax in. The location was perfect, with easy access to both subway stations and the city’s hotspots. In-room breakfast was delicious, and the Bar/Lounge area was the perfect spot for a nightcap.

The only minor issue I encountered with this hotel is that the front desk was occasionally understaffed. But this is understandable given the high demand of guests.