I've traveled to Hakuba multiple times and this hotel really stood out in terms of service and convenience. the breakfast layout was perfect with a mix of hot and cold dishes, great to fuel up before hitting the slopes. the location is fantastic, within walking distance to the Happo One slope and close to the shuttle service that takes you to different mountains.

We recently stayed at a hotel in Hakuba and had a fantastic experience. The hotel's location was perfect for our ski trip, as it was just a short walk from the Happoone ski lifts. The rooms were clean, comfortable, and offered great value for money.

Although the bathroom facilities were basic, they were adequate for our needs. Next time, we would prefer to stay in a hotel that is situated closer to restaurants and buses for more dining options.

Onsen was never crowded. Breakfast offered a simple selection. Location was walking distance to slopes and ski shuttles. had a great time and would return.

Great value for the price. the room was comfy, and the staff were super friendly. the location was convenient for getting around.

Menu for breakfast could use more variety.

The location of the hotel is convenient for catching buses to close by mountains and the slopes of Happo-One. The skiing is easily accessible, with the slopes all within easy walking distance if not right outside. The rooms are large and warm, with a comfortable and clean atmosphere. The breakfast is included and there are options for eating in-house. The hotel provides helpful services such as pick up and drop off, shuttles, and assistance with dinner reservations.

The restaurant downstairs may not offer the best value for money.

I recently had a fantastic stay at a hotel in Hakuba that I must share with you. the location was perfect for my ski trip, with the slopes just a stone's throw away and everything within easy walking distance. Secondly, the staff were amazing, providing top-notch service and going above and beyond to make sure my stay was enjoyable. Lastly, the rooms were comfortable and offered stunning views of the mountains. Oh, and did I mention the delicious breakfast included in the price? It had different items every day, which was a delightful surprise.

Everything was spot on, no improvements needed.

Fantastic service from the staff, they went above and beyond to make our stay exceptional. Great location near bus terminal for easy access to local ski resorts. Onsen was the perfect way to relax after a day of skiing. Helpful staff who assisted with reservations and transportation. Easy check-in and check-out process. Offers luggage shipping service.

Felt extremely welcome, no complaints at all.

Emiko and staff, helpful with daycare, ski passes, rental. Pick-up/drop-off services. Great bunk bed for children. Fantastic breakfast buffet. Great restaurant with local draft beer. Easy access to slopes and bus station. Hot bath in hotel.

Nothing, all excellent.

Clean and spacious room with a comfortable bed. the hotel staff were friendly and helpful, offering shuttle service and useful information about the area. I appreciated the free Wi-Fi and the availability of washing machines.

The breakfast was lacklustre and limited, with no options for dietary restrictions. the shampoo and soap provided were low-quality and left my skin feeling dry.