The hotel had a well-equipped kitchenette, spacious and comfortable rooms, convenient location near Osaka station, and professional and helpful staff.

Don't have any issues at all.

The exclusive Club InterContinental Lounge is a grade above the rest, providing a relaxing space. I felt like a part of the great circulation of the world in a beautifully designed setting that blends Japanese elements with modern elegance.

Elevator confusion.

We had a fantastic stay at this hotel! The staff went above and beyond to provide excellent service, making us feel welcomed and valued. The hotel facilities were top-notch, with luxurious amenities that stood out from other places we've stayed. The breakfast buffet was ample and delicious, offering a wide variety of options. The location was convenient, close to the train station and with easy access to transportation options. It was perfect for both personal and business trips, and we were also pleased to find that it was located near the Express Bus to Arima Onsen.

Nothing to dislike.

The service at Intercontinental was exceptional. We had a minor issue with our fries being too oily, but the staff quickly resolved it and made sure all future orders were perfect. The hotel even implemented a shared system so that every staff member knew about my preference for properly cooked fries. This level of attention to detail was impressive and made our stay even more enjoyable. The staff were incredibly friendly and went above and beyond to assist us, even using an ear radio communication system to ensure we were promptly attended to. The hotel itself is stunning, with ultra modern rooms that are beautifully designed and equipped with the latest gadgets. The views of the city, especially at night, were breathtaking. The facilities, including the onsen, were top-notch. our experience at Intercontinental was nothing less than perfect. I highly recommend this hotel.

Spacious room, attentive staff, convenient location near train station and various restaurants. Clean and fresh-smelling. Extra service provided by staff.

The hotel is easily accessible from the Osaka station, making it a convenient choice for travelers. With its proximity to the Grand Osaka mall and being close to the train station, guests can easily explore the city and indulge in shopping. The rooms are spacious with stunning views of the city, allowing guests to relax and enjoy the scenery. The hotel provides top-notch service, ensuring a comfortable stay for guests. Additionally, the breakfast options are diverse and delicious, satisfying different tastes and preferences.

The hotel's location in a crowded area may not appeal to those seeking a quieter environment.

We had an excellent stay at the hotel. the location was perfect, right in the heart of the city and only a short walk to Osaka Station and Grand Front. the complimentary taxi service to the Airport Shuttle Bus was a great convenience. Our room on the 26th floor had a stunning view and we loved the separate living room and working area. the bathhouse was also a highlight, clean and enjoyable. this was the best Intercontinental Hotel experience we've had. the mattress, linen, and bath towels were all superb, making for a comfortable stay.

Nothing to be said. 👍

The room decor was contemporary and elegant, with a Japanese touch. The bathroom had multiple mirrors and good quality amenities. Plus, there was a coffee machine that worked well. The location of the hotel was fantastic, within walking distance of restaurants, shops, and easy access to nearby cities like Nara and Kobe.

The front desk staff seemed distant and not very engaging. They had a hard time understanding basic English and didn't offer breakfast options upon check-in.

I recently stayed at the Intercontinental in Osaka for a week-long business trip. The hotel's location is unbeatable, right next to Osaka Station and within walking distance to shopping and dining options. The spacious and comfortable room had a stunning 180-degree city view. The service provided by the friendly staff was exceptional, and I loved the complimentary access to the Japanese bath. The hotel also offers a free taxi service to the bus station for easy travel to Kansai International Airport. I highly recommend this hotel for anyone visiting Osaka.

Would recommend this hotel.

The hotel is conveniently located near two great okonomiyaki restaurants in the Grand Front Mall. The staff is attentive and accommodating, always holding the elevator doors and providing helpful directions. The rooms are spacious with comfortable beds, and the bathrooms are luxurious with separate toilet rooms and amazing Bose sound systems. The breakfast buffet is ample and delicious. The hotel also offers fitness, pool, and sauna facilities.

The complementary xmas dinner and breakfast were delightful. the hotel is located near a shopping area and public transportation, making it easy to travel. Our room had an excellent view of the city, which we enjoyed while relaxing in the comfortable bed.

The room service was not efficient and took a long time to bring us our order. the bathroom in our room had a strange smell that was not pleasant.

During my stay at the Intercontinental Hotel in Osaka, I was amazed by the breathtaking views of the city from my room. The spaciousness and modern design of the suite exceeded my expectations. The master bedroom with a luxurious en-suite bathroom was a true delight. Moreover, the convenient location near Osaka Station made exploring the city and its surrounding areas a breeze. I highly recommend this hotel for a memorable stay in Osaka.

Immaculate hotel with friendly staff, even at 03:00 check-in. Swift check-in process and assistance with special requests like pre-ordered birthday cake. Room was perfect, clean with great amenities and breathtaking Umeda night view. Girlfriend thoroughly enjoyed her stay. Grateful to staff members for exceptional service.

Flawless experience, magnificent layout, glorious sunset bath, excellent service, spacious and beautifully designed rooms, quick check-in.

Couldn't find any faults at all.

Spacious room, amazing service, clean, convenient location, surrounded by restaurants and shops, friendly staff.

For us it was ideal.