We loved this place! The location in a quiet environment was perfect for a peaceful stay. The service housekeeping was outstanding - our room was always spotless and well-maintained. The welcome drink upon arrival was a nice touch. The room amenities, including the heating and air conditioning, free Wi-Fi, and free toiletries, made our stay very comfortable. The flat-screen TV and refrigerator were convenient additions.

We would highly recommend this hotel to family and friends.

We had a great stay at the Mercure in Kyoto. The hotel's modern and beautiful interior design really impressed us. The restaurant served delicious food in a visually stunning setting. The staff were all friendly and helpful, making our stay even more enjoyable. The location was convenient, with Kyoto station just a short walk away. we would highly recommend this hotel for a comfortable and enjoyable stay in Kyoto.

What an incredible experience! The hotel exceeded all my expectations and left me amazed. The staff, especially Ms. Murakami, went above and beyond to assist us in a difficult situation, arranging medical help and providing essential support. The hotel itself was clean, comfortable, and had a serene atmosphere that made it a PERFECT retreat after a long day of exploring the city. The location was superb, with easy access to Kyoto Station and numerous shopping malls. The breakfast was delicious and the staff were friendly. Although the Instagram promises more, the property is still beautiful and comfortable. The free Wi-Fi in the rooms, luggage storage, 24-hour reception, bar/lounge area, restaurant. I highly recommend this hotel to anyone seeking a fantastic stay in the city.

As bike riders, we loved the convenient bike rental service available at the hotel, which allowed us to explore Kyoto easily and experience the city like locals. The hotel's prime location near the main transport hub made it easy to access different parts of the city by bike.

Felt very homely, no complaints.

Our room was spacious, featuring a lovely decor, and equipped with a Japanese bidet toilet, which was a fantastic addition. The breakfast had a lot of variety and offered delicious coffee. we appreciated the complimentary amenities provided by the hotel.

The service at the bar was poor. We were unable to order bar snacks with our drinks for some reason, and some items were only available to specific guests.

The design impressed, creating pleasant vibes. Room facilities, including air purifier, impressed. Breakfast, although not perfect, satisfied.

Interior design, room facilities, air purifier, breakfast acceptable, easy walk to Kyoto station, welcoming decor.

Nothing all good.

The hotel is conveniently located near the main train station, making it easy to explore the city. It is nestled in a quiet environment, away from the noise of the busy streets. Despite the lack of nearby restaurants, there are hidden gems in the alley that offer delicious meals. The staff is friendly and helpful, ensuring a pleasant stay. The rooms are spacious and comfortable, with stylish decor and amenities like a Japanese bidet toilet. The breakfast provides a decent variety of options, including tasty coffee.

The price for the room and services provided may be considered overpriced by some guests.

The value for money at this hotel was excellent, and the room was clean and comfortable. The hotel's location near Kyoto Station made it extremely convenient for exploring the city and accessing transportation options. The staff treated me with kindness and warmth throughout my stay, ensuring that all of my needs were met.

Hotel breakfast could have been improved by offering a greater variety of cooked western options, such as having bacon and sausage together.

The hotel is conveniently located near Kyoto Station, perfect for exploring the city. The rooms are spacious and beautifully designed, with a proper bathroom instead of the usual plastic cabins found in other Japanese hotels. The staff is extremely friendly, helpful, and fluent in English, which made our stay even more enjoyable.

Felt like they were family, nothing to complain about.