The staff at the hotel were very nice and helpful, and the breakfast had a tasty combination of European and local food. Another advantage was the free shuttle to the main attraction, which was very convenient. Additionally, the hotel's location was close to the bus station, restaurants, and other amenities, making it easy to explore the city.

That the room initially offered had a poor view, but the issue was quickly resolved by the owner. Another aspect to improve upon was the additional costs for extras, such as dinner and packed lunch, which were overpriced.

Friendly and Excellent Service

During my recent stay at a hotel in Petra, I was pleasantly surprised by the friendly and attentive service provided by the staff. Upon checking in, I was warmly greeted and made to feel welcome. The staff went above and beyond to ensure my needs were met and that I had a comfortable stay. The room was clean and well-maintained, providing a cozy and relaxing atmosphere. The location was also convenient, with easy access to nearby restaurants and shops. Although there were a couple of minor drawbacks, such as the noise level and a slight delay in check-in, the overall experience was fantastic. I would definitely recommend this hotel to others looking for a pleasant and enjoyable stay in Petra.

This hotel is in a very good area, right next to many restaurants in the center of the city. The rooms are just like in the pictures, with comfortable beds and AC. The breakfast at the Front Desk offers many options for everyone's taste, with hot options and cold options.

All was great, no improvements needed.

The hotel staff were friendly and welcoming, offering coffee and juice upon arrival. The breakfast spread was great with many choices. The box lunch for Petra was affordable and filling. The room was clean and comfortable, with good water pressure and hot water all day. Wi-Fi was reliable. it was a very nice stay.

Nothing that I didn't like.

The hotel offered a spacious, clean and comfortable room with good food options for breakfast. The buffet breakfast had a lot of variety and the food was tasty. The hotel was located a short cab ride away from the visitor's centre and had a 15-minute walk downhill to the centre.

Felt lucky, no reason to complain.

As business travelers, we appreciated the free shuttle to Petra, allowing us to leave our car conveniently parked. The picnic option offered for a reasonable 7jd was a great choice for taking into Petra. The hotel's neat and tidy atmosphere and good breakfast provided a comfortable stay. The dinner was excellent, with fresh and beautifully served dishes. The staff at the restaurant was attentive, and the wide selection of Arabic and non-Arabic goodies at the breakfast buffet was a definite plus. The room was clean and the complimentary wifi access was reliable. Check-out was smooth, and the owner was polite.

Felt so welcome, no complaints.

The Sharah Mountains Hotel in Petra offers free shuttle buses, friendly staff, clean facilities, and a convenient location near restaurants and supermarkets.

Everything great.

As a business traveler, I appreciated the attentive and personalized service provided by the staff at the hotel. The rooms may have been a bit cold and the water not too hot initially, but the staff quickly addressed these issues. They went above and beyond to make our stay comfortable by taking care of our requests and offering recommendations for places to visit, tours, and restaurants. It truly felt like a home away from home. Additionally, the hotel's location on the main street made it convenient with shops and restaurants nearby.

Felt safe, no complaints.

Our stay at Sharah Mountains was exceptional. The friendly staff went above and beyond to accommodate our needs. The dinner we had, specifically the mansaf, was absolutely delicious. We also appreciated the cleanliness of the rooms and the hotel overall. The provided breakfast was basic but satisfactory. I highly recommend this hotel for a pleasant stay in Petra.

This hotel is a great value for money with spacious rooms and a stunning view looking down toward Petra. The location is excellent, right in the center of Wadi Musa, with many restaurants and amenities nearby. The staff is friendly and helpful, making our stay even more enjoyable. The breakfast spread has a wide variety of options, catering to everyone's taste.

No improvement needed, everything was satisfactory.

Open concept lobby and restaurant. Front rooms have excellent views. Management is attentive to cleanliness, food, and customer service. Simple and tasty food with large servings. Convenient location near town's commercial center. Comfortable king-size bed. Lovely stone work in lobby. Easy parking. Will stay again on next visit.

During my Christmas stay, I appreciated the good value for money this three-star hotel had to offer. the service was exceptional – staff were friendly and accommodated our needs with a smile. the shuttle service was very convenient with timely departures and arrivals. I also enjoyed the two complementary facts offered, which made our stay easier.

while the room was tidy, there were some cleanliness issues that need attention. this place is good, but if you desire more, the limited room options and cleanliness issues may be a drawback.

The hotel provided a free shuttle service to the Petra park, making it convenient and hassle-free for guests to visit the famous attraction. I also appreciated the option to have dinner at the hotel and the offer of lunch boxes for exploring Petra. Although the wifi only worked in the lobby, the overall experience at the hotel was great.

Great location, near Petra entrance. Clean and tidy room. Friendly and helpful staff. Unique experiences offered

Nothing at all.

We had a fantastic stay at this hotel in Petra. The hotel's cleanliness was impressive, with clean and well-maintained rooms. The location of the hotel was ideal, right in the city center and very close to the Petra visitor center. The staff was extremely helpful and accommodating, offering a free shuttle service and even assisting us with our luggage and finding a pharmacy. Additionally, the breakfast provided was delicious and there were plenty of options to choose from.

Nothing, it was perfect.