As foreign tourists, we loved the delicious breakfast and dinner buffet, the comfortable bed, the friendly staff, and the close proximity to KLCC and the Petronas Twin Towers. The disabled-friendly room was a pleasant surprise and made our stay even more enjoyable.

Felt well taken care of, no complaints.

We had an amazing stay at this hotel. The location was perfect, right beside the major attractions and with easy access to transportation. The cleanliness of the hotel was top-notch, and the facilities were excellent. The breakfast was one of the best we've ever had, and the staff made us feel incredibly special. They went above and beyond to ensure our comfort and happiness throughout our stay.

Everything is what we need and want.

The value for money at Mandarin Oriental exceeded my expectations. The room was spacious, comfortable, and had a stunning view of the Petronas Towers. The location was perfect, right in the heart of KLCC. The staff went above and beyond to make our stay memorable, from the warm welcome to the complimentary birthday cake. The built-in speaker in the bathroom was a unique touch that allowed us to enjoy TV while relaxing in the bathtub.

Breakfast delights could have been improved with more attentive service at the café restaurant.

The staff at this hotel were extremely friendly and welcoming, making my stay even more enjoyable. The spacious room and comfortable bed ensured a good night's sleep. Additionally, the hotel's location near the park and in the shadow of the twin towers provided a peaceful atmosphere.

Nothing at all.

We had a fantastic stay! The room was super clean and spacious, with a nice bathroom. The location was strategic, with easy access to restaurants, a park, and a convention center. The hotel facilities, including the breakfast and staff, were extraordinary. The staff was friendly, helpful, and attentive, making us feel welcome and cared for throughout our stay.

Couldn't stay longer.

We stayed at a hotel near the popular shopping mall and LTR, which was very convenient for shopping trips. The room was spacious and well-kept, with a luxurious bathroom, and the staff were friendly and helpful. The location was ideal as we could enjoy the lovely food court at the shopping mall, and the hotel facilities were impressive with a great pool and gym.

The hotel amenities were somewhat outdated, which detracted from the luxury feel of the stay.

Rooms are spacious and new with functional air conditioning and USB connectors on both sides of the bed. The club facilities on the 24th floor are worth the extra cost. Staff is friendly and professional and the service is flawless. Its proximity to public transport, large park, and shopping mall make it a convenient location for travelers. A highly recommended dining experience is the Aqua restaurant on the swimming pool floor.

This hotel is without doubt luxurious, with exclusive amenities and top-class service. the Spa & wellness centre was a truly wonderful experience, the sauna was very relaxing and the outdoor swimming pool provided a peaceful and serene environment. the Massage was the highlight of my stay, and the beauty treatments left me feeling refreshed and rejuvenated. the Spa lounge was very comfortable and the steam room was very well maintained. the Infinity pool was gorgeous, complete with sun loungers and beach umbrellas, making it a real oasis of calm.

There was only one minor issue, which was the in-room breakfast. While it was of a high standard, the choice of Halal food was somewhat limited.

This hotel is in a fantastic location, right in the center of the city next to the famous Petronas twin towers. The rooms are well-appointed and have amazing views of the KLCC and Petronas Towers. The breakfast, which is included in the rate, is excellent with a wide variety of dishes on offer.

All was great and nothing could be improved.

I recently stayed at Mandarin Oriental for a short trip and had a great experience. The staff was incredibly courteous and the bed was super comfortable. The housekeeping service provided by Hayati was excellent. The hotel's location was perfect, with Suria KLCC just a short walking distance away. I had a wonderful stay and I will definitely be coming back in the future.

Would recommend this hotel.

We were impressed by the exceptional service of Chef Aman, who catered to my vegan diet with individual platters of delicious food. The efficient check-in process and well-equipped club room with stunning views of the city made for a restful stopover. The location is perfect for both tourists and business travelers. we highly recommend this hotel.

Location, staff, comfort, breakfast, in-house salon, early check-in

Everything was fantastic

The complementary juice and newspaper at check-in were a nice touch. the location was great, with easy access to shops and restaurants. We also enjoyed the excellent pool with attentive staff.

The hotel was overcrowded with families and noisy children running around. the noise levels were unbearable, and there were no quiet areas to relax in.