The staff, including Cleyder and Erick, were so polite and helpful. The hotel facilities were clean and well-maintained. The location was great, with easy access to transportation and parking. The breakfast was delicious and the staff at the buffet were amazing.

Nothing could have been better.

We got great value for our money at the hotel. The room was fantastic and the location was perfect, with beautiful grounds, pools, and beach. The staff were friendly and provided excellent service.

Breakfast offerings could be improved with a wider variety of options.

In terms of value for money, my stay at this hotel exceeded expectations. The room was fantastic, offering a comfortable and enjoyable experience. The location was perfect, offering beautiful beach views and easy access to everything. The staff treated me with utmost politeness and helpfulness.

The breakfast menu could benefit from some variety and additional options.

From the moment we checked in, the staff at Barcelo Maya Caribe were incredibly polite and helpful. The buffet options were delicious and we had an amazing meal at the steakhouse. Our room was absolutely stunning and we couldn't ask for more. We didn't have a chance to try the pools, but we spent most of our time relaxing on the beautiful beach. The facilities were fantastic with a variety of entertainment and dining options, and we had a blast at Strikers Sports Bar. we were impressed with the quality of service, food, staff, facilities, and night shows.

Can't recommend highly enough this hotel.

Magnificent resort, excellent service, amazing food, breathtaking view, great pool, plenty of dining options, on-site restaurants

Can't think of anything.

I got great value for my money and the room was fantastic. The location was perfect with stunning views and the staff treated us amazingly.

The breakfast option could be improved by offering more variety.

Exceptional staff. Excellent food. Pristine beaches and ocean front suite. Many activities and entertainment options

Noise disturbance from other guests. Lack of attention to small details

The size of the resort is impressive, with 5 resorts combined into one. Despite its size, it is still easily walkable or can be reached by a quick 2-minute shuttle ride. the variety of activities available is a major plus, with options like water sports and sports cars to keep guests entertained.

The staff at the water activities section were rude and unhelpful. This seems to be a recurring issue at this hotel, where guests are promised certain activities but encounter difficulties when trying to participate.

Our stay at the hotel was definitely worth the money. The room was amazing and the location was perfect, right on the beach. The staff treated us with utmost kindness and were always helpful.

The only thing that could make the breakfast choices better would be to have more variety.

Beautiful beach with crystal-clear water and a wide range of water sports to enjoy. the staff was outstanding, providing excellent service throughout our stay. the location was also a big plus, with easy access to the pools and water activities.

The rooms were extremely dated and in desperate need of maintenance. We encountered ants in our room, which was not only unpleasant but also raised concerns about cleanliness.

Excellent service, amazing dinners, variety of food options, beautiful location, plenty of activities, outstanding staff.

Nothing not to love.

The staff were so polite and helpful during check-in. The buffet's we tried were delicious, and we especially loved the amazing steakhouse that served the best food. Our room was absolutely amazing. Another highlight was the beautiful beach where we spent most of our time lounging.

Nothing, no complaints at all.

The facilities, entertainment, and dining options were great. Strikers Sports Bar was a lot of fun. The resort was magnificent, from the room to the food. The location and the hotel's open space were amazing. The buffet chefs and servers were excellent.

Nothing not to love.

The staff was friendly and helpful. The food options were varied and delicious. The room was impressive. The beach was our preferred spot.

We had a fantastic stay at this hotel. The staff was outstanding, always polite and helpful. The buffet's we tried were delicious and the steakhouse was the best! Our room was amazing, and as VIP guests, we had access to everything at the resort. The location was perfect, situated near a mall and close to Mexico.

No complaints.