I recently stayed at an amazing hotel in Mexico for a week-long vacation. The service at this hotel was impeccable, and the restaurants, especially Maris, were fantastic. The rooms were spacious and versatile, and the hotel grounds were beautiful, with a large pool area and cabanas. I loved the dry and steam saunas, as well as the morning yoga classes. The evening activities, such as concerts and piano at the bar, were a delightful touch. Additionally, guests had access to the neighboring adult-only Secrets hotel, which was a nice change of scenery. Special mention goes to our pool concierge Heime Lagunas for going above and beyond to make our stay wonderful, and to Roberto at the front desk for resolving any issues we had. a great resort with friendly staff and plenty of amenities to enjoy.

Couldn't recommend this hotel more.

The kids' club and daily activities kept our family entertained throughout our stay.

Felt like a home away from home, with no complaints at all.

Gardeners were enthusiastic and created beautiful gardens. The daily events were well-organized and executed like a fine-tuned dance. The meals and restaurant choices were superb with excellent staff. The variety of coffee throughout the day was a pleasant surprise. The pools and beach location were nice, and it was convenient to have access to the neighboring adult-only resort.

Felt like treated like royalty, no reason to complain.

I must say, our stay at this resort was truly worth the money. The room was comfortable and the staff treated us like VIPs. The location was great too, with beautiful pools and plenty of activities for families.

The breakfast menu could use some improvement, perhaps with more diverse options.

I had the best time at this resort! The Fusion and L'Etoile restaurants were absolutely amazing, with excellent food and service. I especially loved the Chicken Cordon Bleu at L'Etoile. The resort had a perfect size, not too big or small, and everything was within walking distance. The hotel facilities were top-notch, with comfortable beds and a nice shower. The staff was beyond friendly and accommodating, making check-in and check-out a breeze. The location, near the dolphin pier, was also a plus. And let's not forget about the Brazilian steakhouse and habachi restaurant, what a great feature!

Nothing, all excellent.

The value for money was excellent, and the room was spacious and comfortable. The location was great, with beautiful gardens and friendly staff who went above and beyond to make our stay enjoyable.

Food for breakfast could be improved with more variety and tastier options.

During our romantic escape, we loved the spacious and versatile rooms. The beach and pools were a key location fact, offering a beautiful setting for relaxation and enjoyment. We also enjoyed the variety of restaurants, especially Maris, where we had some delicious meals.

There were a few aspects that we didn't enjoy. The service provided by some of the staff was not up to par, and we had a negative experience with our complaints being disregarded.

During my Christmas stay, I really enjoyed the spacious and versatile rooms at the hotel. They were well-equipped and provided a comfortable environment for our vacation. Additionally, the hotel's location was key, offering easy access to the beach and nearby facilities. It was convenient to have access to the neighboring adult-only resort for a change of scenery. The staff at the hotel were also friendly and accommodating, making our stay enjoyable.

One aspect that was a letdown was the food. While some restaurants offered excellent dining experiences, the buffet was often not refilled, making it difficult to find suitable options for the kids.

The service was perfect, the restaurants offered a variety of options , and the rooms were spacious and versatile. The hotel had a beautiful pool area with cabanas and a well-maintained territory. I particularly enjoyed the saunas, morning yoga classes, and evening activities such as concerts and piano at the bar. The hotel also provided access to the neighboring Secrets hotel, which was worth a visit. Special thanks to Heime Lagunas, our pool concierge, and Roberto at the front desk, who both went above and beyond to make our stay wonderful.

I highly recommend this hotel.

The staff at Dreams Playa Mujeres Golf & Spa Resort were incredibly accommodating and receptive to my needs. From the moment I arrived, they made me feel welcome and ensured that I had everything I needed for a pleasant stay. They were always available to answer any questions or assist with any requests I had.

Although there were a few minor drawbacks, such as the poolside bar food not being exceptional and some restrictions on accessing certain property features, they did not significantly impact my overall experience.

The staff at the resort were incredibly friendly and helpful throughout our stay. They always went out of their way to ensure we had a great experience. The rooms were comfortable and well-maintained, and the beach was beautiful.

The service at the restaurants was a bit slow, and it seemed like they could have used a few more staff members to keep up with the demand. Additionally, reserving pool lounge chairs or Bali beds was a bit hectic, as people would often move them around causing issues.

I had an amazing stay at this hotel. The service was perfect, the rooms were spacious and versatile, and the hotel grounds were very pleasant. The pool area was vast and had cabanas, and there were also dry and steam saunas for detoxing. I particularly enjoyed the morning yoga classes and the evening activities, such as concerts and piano at the bar. The location on the beach was fantastic, and I even had the opportunity to visit Isla Mujeres through a convenient service offered by the hotel. The staff, especially Heime Lagunas and Roberto at the front desk, were incredibly friendly and went above and beyond to make my stay wonderful.

No issues.

The resort exceeded our expectations from the moment we arrived. We felt welcomed and valued as guests. The facilities were clean and well-maintained, and the pools were a highlight for our family. The variety of activities offered kept us engaged and entertained throughout our stay. The restaurants provided a range of delicious cuisines, and we especially loved the French and Brazilian options. The staff was attentive, polite, and always went above and beyond to ensure our needs were met. Our room had a great view of the beach and was spacious and comfortable. Despite a few minor inconveniences, such as reserving pool chairs and the Wi-Fi turning off, our overall experience was fantastic. We will definitely recommend this hotel to others seeking a memorable vacation.

The hotel: service, restaurants, rooms, pool area, cabanas, saunas.

Nothing not too like.

Staff were friendly and attentive. Beautiful gardens and great entertainment. Excellent food choices and variety. Rooms were spacious and had great views. Access to neighboring resort was a bonus.