We loved our stay at this hotel. The location was perfect, with all major tourist sites within walking distance. The hotel was clean and had great facilities. The staff were friendly and helpful. We also enjoyed the delicious breakfast.

All good.

A truly unforgettable experience! We were amazed by the stunning view from the terrace overlooking the city's main square and cathedral. The hotel's historic charm and elegant rooms added to the overall splendor. The exceptional service and attention to detail made us feel pampered throughout our stay. Despite a few street noises, it was well worth the five-star rating. I highly recommend this hotel.

We had a fantastic stay at this hotel. The cleanliness was impeccable, with our room always being neat and tidy. The hotel facilities were top-notch, especially the spacious rooms and the magnificent balcony window overlooking the square. The location was perfect, right by central square in a gorgeous historical building. The staff were incredibly friendly and helpful, making us feel welcome throughout our stay. Additionally, the breakfast was delicious with a wide variety of options to choose from.

Nothing to mention.

Historic atmosphere, stunning building, friendly and accommodating staff, beautiful architecture, central location, good breakfast options.

Nothing, all great.

During my recent stay at Gran Hotel Ciudad De Mexico, I was amazed by the beautiful view of the Zocalo. The breathtaking scenery from the terrace restaurant made every meal feel extra special. The food served was delicious and exceeded my expectations. The servers were friendly and made my birthday celebration truly memorable. The hotel itself is a historical gem, with stunning architecture and a rich heritage. The ceiling and chandelier were particularly stunning. I highly recommend this hotel for its beauty and fantastic location.

The location of this hotel was absolutely perfect for our Christmas stay. It was right in the heart of the city, with easy access to all the main attractions. We loved being able to step outside and immediately be in the midst of the hustle and bustle. The beautiful stained glass lobby and old-fashioned lifts were a charming touch that added to the overall ambiance. Additionally, the staff was incredibly helpful and friendly, always ready to assist us with any questions or requests.

One aspect that we didn't enjoy as much was the reception staff. We found them to be too corporate and slick, which gave off a slightly impersonal vibe.

Absolutely beautiful historic building with a stunning design and opulent atmosphere. Fantastic location near the Zocalo and a wide range of dining, shopping, and entertainment options. Exceptionally friendly and helpful staff. Clean and spacious room with good amenities. Nice extras like unlimited bottled water and fresh fruit. Great value for money.

Felt cared for, no reason to complain.

The value for money at this hotel was amazing, with comfortable rooms and a beautiful view of the Zocalo square. The staff were extremely helpful and friendly, making our stay even better.

The breakfast menu could use some improvement, maybe adding more options to cater to different preferences.

Our stay at Gran Hotel Ciudad De Mexico was wonderful! We stayed for a week and the hotel exceeded our expectations in every way. The hotel's design is classy and the staff was incredibly helpful. The location is fantastic, making it convenient for all our trips around the city. Our room overlooked the plaza, allowing us to witness the breathtaking raising and lowering ceremonies of the flag daily. The staff was fabulous, and although there wasn't a concierge, they provided us with useful guidance for exploring the city. The room was luxurious with a variety of pillows to choose from, and the brunch upstairs offered a delicious mix of Mexican and international dishes. The hotel's proximity to a pedestrian promenade filled with designer stores was also a bonus for us shoppers.

Can't recommend this hotel highly enough!

The staff, welcoming touches, great view, stunning hotel, Tiffany roof, comfortable rooms.

Nothing, all great.

Majestic lobby, smooth check-in, nice breakfast, cheap lunch, fascinating rooftop terrace. Toilet paper tasted like talcum powder. Room 106 almost perfect as per our booking instructions. We'll always stay here in Mexico!

The elegant stained glass ceiling in the lobby, iron elevator, and crystal chandeliers create a timeless atmosphere. The in-room technology and modern furnishings are tastefully juxtaposed with classic design. The hotel is conveniently situated near key attractions and world-class restaurants. The friendly and helpful staff offers personalized service to make guests feel at home. The hotel's recommended Teotihuacan tour is a must-do for an unforgettable experience.

Kind staff, delicious breakfast, great selection, fabulous view, gracious service.

Nothing could have been better.

My room had a balcony overlooking a lively street, with musicians playing every evening. The lobby was stunning with a Tiffany stained-glass ceiling and charming 20th-century paintings. The rooftop terrace provided an unforgettable view of the city. Breakfast was included and satisfactory. I'll definitely recommend this hotel despite some minor downsides.

The staff at the hotel were incredibly friendly and helpful throughout my stay. They made me feel welcome from the moment I arrived until I left. The location of the hotel was also fantastic, right in the heart of the city. I was able to easily walk to many popular attractions and there were plenty of restaurants and shops nearby. Additionally, the room was comfortable and clean, providing a relaxing environment after a long day of work.

One minor downside was that the noise from the street could be a bit loud at times, especially in the evenings. However, it wasn't too big of an issue and only lasted until around 10pm.