Amazing staff, super friendly and efficient. Perfectly located, clean and comfortable rooms. Complimentary water bottles.

Our plan was to visit nearby beach towns and the Hampton Inn was the perfect base for our stay. The new facility is conveniently located close to restaurants, shopping malls, and offers easy access to the highway. From the moment we walked into our room, we were impressed. It was exceptionally clean and had a pleasant smell. The staff were accommodating and the breakfast offered great variety. The beds were comfortable and the room was a decent size with good lighting. The air conditioning worked well and was not too loud. we were very pleased and felt like we were staying at a 4-star American hotel.

Strongly recommend this hotel.

Loved the comfortable rooms and the convenient location. Also, the staff was incredibly efficient.

The staff's English skills were so impressive that I could hardly understand them.

We had an incredible stay at this luxurious 4-star hotel. The location was perfect, surrounded by the Siglo 21 Convention Center and a large shopping center with plenty of shops. We loved being able to explore the area and come back to the hotel, where we could relax outdoors in the beautiful garden. The room was spacious and well-appointed, with amenities like a mini-bar and a terrace to enjoy. The staff provided excellent service, from room service and housekeeping to the convenience of a grocery shopping service and laundry facilities. We were even impressed with the free shuttle service and welcome drink upon arrival.

We highly recommend this place to all.

Very clean, comfortable rooms. Plentiful breakfast with hot and cold food options. Restaurants and shopping malls nearby. Close to Mundo Maya Museum. Good service.

The bed was incredibly comfortable, and the front desk staff provided exceptional service. The breakfast selection was outstanding, with a variety of delicious options including traditional Mexican dishes and fresh fruits. The location was perfect, close to the Mayan Museum and a shopping center. I highly recommend this lovely hotel for a comfortable and enjoyable stay in Merida.

I recently stayed at a 4-star hotel in Mexico and it was truly a luxurious experience. From the moment I walked into my room, I was impressed by how clean and well-maintained it was. The staff at this hotel were extremely accommodating and made sure that I had everything I needed for a comfortable stay. The variety of breakfast options was great and the food was delicious. The beds were incredibly comfortable and I had a great night's sleep. The location of this hotel was quiet and peaceful, away from the hustle and bustle of the city center. I also appreciated the convenience of having a fridge in the room. I was very pleased with my stay at this hotel. It definitely felt like a 4-star American hotel.

While this hotel had many great features, there were a few things that could have been better. there was no pool, which would have been a nice addition.

The hotel was perfect for our romantic escape. the room was clean and had a nice fragrance when we entered. We loved the comfortable beds and the fact that the room had a fridge. the location was ideal, as it was close to a shopping mall and a convention center. Plus, we were able to easily take an affordable Uber into the city center.

One downside was that there weren't many restaurants around the hotel. However, we did find a bus stop near Costco where we could catch a bus to Progresso.

The location was perfect for us as it was close to a mall with an ice skating rink, which our kids absolutely loved. The front desk employee, Yoli, was incredibly friendly, helpful, and professional. The rooms were cozy and the beds were comfortable. The housekeeper who cleaned our room was also very friendly and efficient.

The hotel is ideally located near the Siglo 21 Convention Center, making it convenient for business travelers. It is also quite close to the downtown area, perfect for exploring the city's attractions. Additionally, there are plenty of shopping and dining options within walking distance, including a mall similar to those in the US.

It seems that the hotel's menu is limited, and the dinner service can be slow at times.

The rooms were in excellent condition and smelled amazing when we walked in. The staff were accommodating and the breakfast had a great variety for both adults and kids. The beds were comfortable and the location was quiet. We also appreciated having a mini fridge in the room. we were very pleased with our stay.

We felt privileged and had no complaints during our stay.

Great breakfast, comfortable beds, reliable WiFi, superior security, plenty of parking.

Nothing negative to say.

We loved the cleanliness and high standard of this hotel. The facilities were top-notch, including the parking and transportation options. The location was convenient, with beautiful outdoor spaces like gardens. Additionally, being close to a mall area was a wonderful perk.

Almost perfect, but some amenities were limited due to the current circumstances.

I had an exceptional stay at Hampton Inn in Merida. The hotel is brand new and located in the modern part of the city, making it convenient for exploring both the city center and the nearby malls. The rooms were incredibly comfortable, with spacious layouts and cozy beds. Everything in the hotel felt fresh and new, adding to the overall experience. The service provided by the staff was top-notch, and they were always friendly and helpful. The highlight of my stay was definitely the breakfast buffet. There was a great variety of fresh food available, and the chef was even willing to cook special dishes upon request. I highly recommend this hotel for anyone visiting Merida.

We had an amazing stay at this hotel! The room was modern, clean, and smelled so good. The staff were accommodating and the beds were comfortable. The hotel offered a free shuttle into town, which was perfect for exploring. Breakfast had a great variety and the hotel had excellent facilities.

Absolutely nothing.