Pro: The value for money at the Holiday Inn was great, with spacious rooms and all the basic amenities provided. The hotel's location was convenient for our planned activities, and the staff were incredibly friendly and helpful.

Friendly staff, great fitness center, beautiful hotel, quiet rooms, convenient location, excellent restaurant.

Was all great.

The gym was surprisingly decent, with a variety of equipment to satisfy most workout requirements. The staff was very nice and helpful, making the experience even more enjoyable. The location of the hotel was great, allowing for easy access to the city while still maintaining a peaceful atmosphere. The rooms were modern, comfortable, and quiet, ensuring a good night's sleep. The restaurant and buffet were also excellent, offering a great dining experience.

Felt right at home, no complaints at all.

The rooms are spacious with all necessary amenities. Staff members are polite, helpful, and proficient in English. The fitness center is large and well-equipped. Across the street, there are good quality restaurants during the day and walkable taco stands. Valets provide excellent service.

I had a great stay at this luxurious hotel! The location was perfect for me to easily get around with a taxi or take the subway to various places of interest. The room was spacious and had all the amenities I needed, including a comfortable sitting area and a safe for my valuables. The staff were incredibly polite and helpful, and many of them spoke English, which made communication a breeze. I also loved the fact that there were several restaurants and even taco stands within walking distance, making it convenient for me to grab a bite to eat.

I would highly recommend this place to my family and friends. The hotel provides enhanced comfort and quality services, making it the perfect choice for a luxurious stay.

Great staff, comfortable bed, quality restaurants nearby, helpful valets and Bell man, plenty of space in the room, polite and English-speaking staff.

No complaints.

As longer term business travelers, we really enjoyed the hospitality of the staff, especially the valets. They worked with passion and made us feel welcomed throughout our stay. The hotel also has some great quality restaurants across the street and taco stands within walking distance, which made it convenient for us to grab a quick bite.

Felt really welcomed, no complaints whatsoever.

The staff were very nice and helpful. We loved the fitness center, it was big and satisfied our workout requirements. The bed was comfortable and we appreciated having slippers. The hotel was located near the airport and on the subway line.

No complaints.

I recently stayed at Holiday Inn for a quick business trip, and I couldn't have been happier with my experience. The bed was incredibly comfortable, allowing me to get a good night's sleep after a long day. I was pleasantly surprised to find that the hotel provided slippers, which is a thoughtful touch that many other hotels don't offer. The staff, especially the valets, were extremely friendly and passionate about their work. Additionally, there were some fantastic quality restaurants just across the street, and I loved that there were taco stands within walking distance. Lastly, the hotel was kind enough to accommodate my request and move me to a room with an external facing window. the level of hospitality and the convenient amenities made my stay at Holiday Inn an enjoyable one.

Can't recommend highly enough this hotel.

We had a great stay at this hotel. The staff were friendly and attentive, especially Margarito in the bar and Mauricio from the house taxis. The location was good, with easy access to taxis and it was perfect for our business needs. The hotel felt safe and secure, and the rooms were comfortable and modern.

We did encounter a minor issue with the gym equipment, as the weight bar was broken and unsafe. However, overall, the hotel exceeded our expectations and we would highly recommend it to anyone.

The staff were very friendly and service-minded. Great restaurant with a buffet. Comfortable and modern rooms. Convenient location.

Everything great.

It was near the activities and places I wanted to visit, making it convenient for exploring the city. Additionally, the hotel offered a complimentary shuttle service, which was a bonus. It saved me time and hassle, especially when I needed to go to the airport.

There were a few aspects that I disliked. the communication regarding the airport shuttle was not clear.

I thoroughly enjoyed my stay at this hotel. The staff were incredibly friendly and provided excellent service. The hotel facilities were top-notch, especially the fitness center, which was spacious and well-equipped. The location of the hotel was perfect for my needs, as it was situated on the Revolution Avenue, adjacent to a lovely residential neighborhood called San Pedro de las Pinas. This area had beautiful streets and nice flats. Additionally, the hotel was conveniently located near the Bancomer exhibition center, where I was attending an event. The breakfast at the hotel was also exceptional, with a great restaurant and buffet. this hotel provided a comfortable and modern experience.

Absolutely nothing to say about dislikes.

We had a wonderful stay at this place! The hotel staff was incredibly hospitable and went above and beyond to ensure our comfort. The valets were especially passionate and provided excellent service. We also loved the convenient location of this hotel. There were some great quality restaurants just across the street, and there were even taco stands within walking distance. Plus, this venue had all the luxurious amenities we could ask for, such as a comfortable bed, slippers, and a spacious room. The staff members were also very polite and helpful, and many of them could speak English. we had a fantastic experience here.

We highly recommend this hotel to families.

Convenient location near popular activities and attractions. Beautiful hotel with quiet rooms. Decent gym facility that satisfied workout requirements

Misleading communication about the availability of the free airport shuttle, causing stress and inconvenience. Inadequate communication regarding shuttle service on Sundays, resulting in a last-minute change of transportation plans and a tight schedule.