The staff were incredibly welcoming and professional, making me feel right at home. They even helped me with renting a car, which was a seamless process. The hotel had two buildings, each with its own unique charm. The older building had a classic decor, while the newer one had a more modernist style. The superior double rooms overlooking the pool were simply fantastic. The hot shower had great water pressure, the wifi was reliable, and the king bed was comfortable with high-quality bedding. The room was spotlessly clean, and the entire property was well-maintained. I also loved the location of this hotel, as it was close to the main boulevard, restaurants, and nightlife. It truly made exploring the city a breeze.

I highly recommend this hotel, especially for families.

Convenient location near Montejo Ave and hospital services, with a pleasant entrance adorned with trees. Friendly and helpful front desk staff. Clean, spacious rooms. Budget-friendly rates.

We stayed at a hotel in the center of Tulum and it was very convenient for us. It was easy to find a taxi and there were clinics nearby. The room was clean and comfortable, with a nice view of the pool. The staff was friendly and helpful, and the breakfast was delicious. it was a great experience.

The internet connection was unreliable at times.

We had a wonderful time staying at this luxurious hotel. The location was perfect, as we were close to the main boulevard but not stuck in traffic. It was easy to find a taxi and explore the surrounding area. The hotel staff was incredibly kind and helpful, making our stay even more enjoyable. The room was spacious and clean, with a really good bed and all the amenities we needed, including a fridge. We also appreciated the beautiful outdoor swimming pool and sun terrace, where we could relax and unwind after a long day of exploring.

This place is highly recommended for families looking for a comfortable and convenient stay.

The hotel had a great location, close to the main boulevard of the city and within walking distance to restaurants for dinner. The staff were incredibly welcoming, nice, helpful, and professional, even assisting with car rental. The room had some advantages, such as fast wifi and a nice presentation with lots of vegetation in the entrance.

The hotel lacked proper maintenance and cleanliness.

The pool was newly tiled during my stay, but unfortunately, it was out of service. The hotel's location was great, within walking distance to good restaurants. The internet speed was fast during the day, although it dropped a little at night. The hotel had safe parking, and the front desk staff spoke English and were very helpful. The room was small but clean and quiet. The breakfast, although not included, was worth paying for instead of going to a restaurant. I would recommend this hotel despite the pool being out of service.

I had a fantastic stay at this hotel. The staff were incredibly welcoming, nice, helpful, and professional. They assisted me in renting my first car, which was done with ease and at an affordable price. The hotel is conveniently located close to the main boulevard and nightlife, making it easy to find a taxi and explore the city. The room was spacious and clean, with a comfortable bed and a fridge. I also enjoyed the hotel facilities, such as the decent-sized pool with lounge chairs. the staff and cleanliness were the best aspects of this hotel.

All good.

Convenient location near Paseo de Montejo. Two buildings with different decor styles. Relaxing pool to cool off. Good wifi, hot showers, and comfortable bedding in clean, well-maintained rooms. Vegetation-filled presentation and decent gift shop.

Clean, spacious rooms. Helpful and kind staff. Convenient location near Montejo Ave. and hospital services. Beautiful entrance with trees. Good service and attitude from the front desk.

I had a great stay at a small quiet hotel in a convenient location. the rooms were clean and spacious, and I loved the awesome service provided by the front desk concierge, Manuel. He truly symbolized good service.

Nothing, all great! 😊

The location was very convenient, with plenty of parking and a nice gift shop. The presentation of the hotel was lovely, with lots of greenery. The room was clean and spacious, and the service from the front desk concierge, Manuel, was exceptional. He truly went above and beyond to make sure I had a wonderful experience. The fast wifi was a bonus as well. Despite a couple of minor issues, I would highly recommend this hotel for its great service and amenities. I had a fantastic stay at Hotel Holly.

The location was ideal, allowing us to easily explore the city. The room was clean and comfortable, with a cozy bed and quality bedding. The hot shower had great water pressure, ensuring a refreshing start to the day. The staff was friendly and accommodating, making us feel welcome throughout our stay. The pool was a lovely oasis where we could relax and cool off. Despite a few minor issues, such as the wifi signal being weak and the water pressure in the bathroom being low, our overall experience at Hotel Holly was wonderful. We would definitely recommend it to others seeking a pleasant stay in Merida.

I recently stayed at Hotel Holly for a few nights during my visit to Merida. The front desk staff was incredibly helpful and the location was perfect, just two blocks away from Montejo Ave. and hospital services. The hotel has two buildings, one with classic decor and the other with a modernist style. The pool was a fantastic place to relax in the hot weather. Additionally, the hotel entrance with its lush trees provided a lovely atmosphere.

I would be happy to recommend this hotel.

The staff at the hotel was incredibly welcoming and friendly, and they assisted us in renting our first car, which was very convenient. the location was perfect for us as it was close to the nightlife and had easy access to parking.

we had hot water issues on Christmas Eve and the staff was unable to fix it. Lastly, room service often came very late in the day, after 4 pm, which was inconvenient for us.

The internet speed during the day was super fast, allowing me to stay connected. The basic budget hotel is located in a great spot near a popular street. The fridge in the room was a convenient bonus. The decent-sized pool with lounge chairs provided a refreshing break. The price was jaw-droppingly good for all the amenities offered. The family-run atmosphere added a personal touch to my stay. The staff were incredibly nice and professional, assisting me with renting a car in a friendly and hassle-free manner. The superior double rooms overlooking the pool were impressive, with a hot shower boasting great water pressure. The good wifi and firm yet comfortable king bed made my stay even more enjoyable. The cleanliness of the room and the entire hotel was mind-blowing. the location, staff, and ambience were top-notch, making it a fantastic choice for a stay.