our one-night stay in mazatlan blew us away! Luna Palace truly exceeded our expectations. the private balconies with ocean views, quiet nights, and comfortable beds made for a restful sleep. the helpful staff and functional kitchenette were added bonuses, and we loved starting our mornings with coffee on the ocean view patio. a truly unforgettable experience!

Lack of clear communication regarding smoking policy.

I had an amazing stay at this hotel. The location right on the sandy beach was perfect for relaxation and enjoying the beautiful ocean views. The staff provided exceptional service, from the room service to the housekeeping. The hotel had all the amenities I needed, including a kitchen for easy snacks and eating in. The pool and beach were fantastic, and I loved watching the incredible sunsets. this place exceeded my expectations and I would highly recommend it.

I recommend this hotel for everyone.

I had such a great stay at this hotel! The location right on the sandy beach is unbeatable, and I loved being able to step out onto my own private balcony and take in the beautiful view. The staff here were so friendly and accommodating, and I really appreciated the excellent service and attention to detail, especially with the room service and housekeeping. The heated outdoor swimming pool was a fantastic way to unwind after a long day, and the garden area with beach umbrellas provided the perfect space for lounging and soaking up the sun.

I highly recommend this hotel for families looking to enjoy a relaxing and comfortable getaway.

The view from our room on the 8th floor was absolutely spectacular! We loved waking up to such a breathtaking sight every morning. The rooms were also very nice and comfortable, with a cozy feeling that made us feel right at home. The location of the hotel was great as well, with easy access to the beach and nearby restaurants. Despite a couple of drawbacks mentioned in the reviews, we still found the hotel to be well kept and the facilities clean. The staff were also very friendly and helpful, making our stay even more enjoyable. we had a great experience at Luna Palace and would definitely recommend it to others.

Beautiful renovated suite, ocean view, clean rooms, helpful staff, well-equipped kitchenette.

Everything is what I need and want.

We stayed at this hotel in Mazatlan for 4 nights and had a wonderful experience. The rooms were spotless and offered breathtaking ocean views from our 8th-floor suite. The comfortable bed and pillows ensured a good night's sleep. We loved having a kitchen for snacks and enjoyed delicious guacamole at the restaurant downstairs. The pool and beach were fantastic, and our kids had a blast at the kids pool and slide. The hotel staff was exceptional, and the price was excellent for the amenities provided.

Would be happy to recommend this hotel.

Spacious studio, well-equipped, clean. Convenient location, close to shopping and restaurants. Very clean rooms, efficient maids. Friendly and accommodating staff. Heated pool with ocean view. English-speaking staff. Excellent beach and activities. Convenient kitchen facilities.

Don't have any issues at all.

Our stay at Luna Palace was such a great value for the money! The room was comfortable with a stunning ocean view from our private balcony. The staff treated us so well, always accommodating and friendly. The location was perfect, with easy access to the beach and nearby restaurants, and a quick drive to Walmart for groceries.

The breakfast experience could be improved with a greater variety of options.

The newly renovated room with a kitchenette was great for easy snacks and eating in. The pool and beach were fantastic, and the sunsets were incredible. Walmart for groceries is only a 5-minute drive away. The staff was accommodating and many spoke English. The rooms were clean and the maids did a great job. Loved the heated pool and the fact that every room had an ocean view. Many activities to do for both adults and children, including a kids pool and slide.

Felt very secure, no complaints.

I have to say, I got amazing value for my money at this hotel. The suite with 4 beds and 2 bathrooms was perfect for my family, and having a private balcony with an ocean view was a bonus. The location right by the beach was fantastic, and the staff treated us incredibly well.

The food for breakfast could use some improvement.

I had a wonderful stay at Luna Palace. The kitchenette was fully stocked, which was perfect for my needs. The hotel was clean and the staff were very helpful. I loved the view of the pool and beach from my room. The location was great, away from the crowds and with easy access to city buses. I highly recommend this hotel.

Comfy bed and pillows. Spectacular view from 8th floor. Kitchen for easy snacks. Delicious guacamole. Nice poolside waiters. Fantastic pool and beach. Incredible sunsets. Cozy atmosphere. Excellent price. Quick drive to Walmart. Great restaurants nearby. a very nice place.

The hotel offered stunning ocean views from every room, allowing for a peaceful and serene setting. Additionally, the rooms were equipped with functional kitchenettes, which were convenient for preparing meals. the hotel's location was also a standout feature, being within walking distance to various restaurants and easily accessible to inexpensive local transportation.

The check-in process was indifferent and unwelcoming, which was disappointing after a long journey. Additionally, the lack of basic amenities like cutlery, cups, and coffee in the room was inconvenient.

The hotel is located right on the ocean, offering stunning views from all rooms. You can enjoy the sound of the waves and the beautiful beach right outside your window. It is also conveniently situated in the Sabalo area just north of the Golden Zone, making it easy to explore the city and visit nearby attractions. Additionally, there are plenty of wonderful restaurants within walking distance, offering a variety of dining options for guests.

The hotel lacks attention to detail when it comes to room amenities. The kitchenette is poorly stocked, with locked cupboards and a lack of cutlery, cups, and dishes.

We spent our Xmas holiday at this hotel and we enjoyed it. the complimentary breakfast and drinks were a nice touch and helped us save some money. the location was also great as it was close to the beach and nearby attractions. the hotel staff was friendly and accommodating, making our stay more enjoyable.

The hotel could benefit from some renovations as some parts were outdated. the noise level from other guests could also be bothersome at times, especially during peak hours.