I loved the convenient location of this hotel, just a few steps away from restaurants and within easy walking distance of the train station and cable car ticket station. The room was modern and tidy, with a great view of the town. I appreciated the safety lockers and spacious cabinets for hanging clothes. The breakfast buffet offered a typical Swiss selection of bread, cheese, hams, fruits. The staff were accommodating and helpful, providing clear instructions for late check-in.

Nothing all excellent.

I got great value for my money. The room was clean and comfortable, and the location was perfect. The staff were friendly and helpful throughout my stay.

Breakfast delights, but could use more variety.

Liked everything 😊

We had a wonderful stay at this charming inn. the staff was incredibly friendly and helpful, making us feel welcome from the moment we arrived. the room was modern, clean, and comfortable, providing the perfect relaxation after a long day of hiking. the inn is conveniently located near the best photography spot of Matterhorn, where we witnessed stunning views every morning. the breakfast spread was excellent, offering a variety of delicious choices. We especially enjoyed the warm bread that was simply divine. some rooms and the rooftop terrace provided breathtaking views of Matterhorn, allowing us to unwind while enjoying a pizza and beer.

During my Christmas stay, I was pleasantly surprised by the fabulous buffet-style breakfast offered at the hotel. It exceeded my expectations with a wide variety of delicious choices. the staff at the hotel were exceptionally helpful and friendly, making my stay even more enjoyable. I also loved the convenient location of the hotel, as it was situated on a small street just off the main street, making it easy to explore the town and all its attractions.

One aspect that I disliked about the hotel was the small size of the rooms. As a group of three adults, we found it a bit cramped, especially when maneuvering around with our luggage.

the view of the Matterhorn from the bathroom window was breathtaking during our honeymoon, and the comfortable beds ensured a good night's sleep. The short walk to the town center and free ski shuttle stop were convenient.

noisy walls

The renovated hotel rooms were comfortable and the beds provided a good night's sleep. the bathroom was clean and had a nice shower. the breakfast spread had a good variety and the staff were kind and helpful. the hotel's rooftop offered great views. We also appreciated being able to leave our luggage after checkout.

Upon arrival, we felt a lack of attention and welcome from the staff. the reception was unattended and we had to call for someone.

Great value for money, cozy and clean rooms, and convenient location close to attractions and restaurants. The staff were extremely friendly and helpful, making us feel welcome throughout our stay.

The breakfast offerings could have been improved with the addition of in-room tea and coffee making facilities.

Central location, small incline from main street. Soft-medium beds, slight gap in middle. Provided breakfast. Small lift fits two suitcases and two people. Rooftop area with view. Friendly service, clean room. Cow photographic artwork everywhere. Good variety at breakfast, handsome and attentive staff. Comfortable, dustless room with view of Matterhorn from rooftop terrace. Big wooden closet. Helpful staff, accommodated room change. High quality of bed and bathroom, pleasant surprise of 2 free drinks for saving linens not cleaned daily.

Recently stayed at this charming hotel for a few days. The location is fantastic, just a few minutes' walk to the city centre, shopping area, and the train station. The staff was friendly and helpful, providing great recommendations for activities and dining. The rooms were clean and comfortable, with a new bathroom. The breakfast offered a good selection of food. The rooftop area provided breathtaking views of the Matterhorn. Loved the unique cow photography throughout the hotel. Would definitely recommend.

Would recommend this hotel.

our recent stay in zermatt exceeded all expectations. celebrating my birthday at this charming inn was a delight. the friendly staff, delicious breakfast, and breathtaking rooftop view of the mountains made for an unforgettable experience. le petit charme-inn truly made our stay in zermatt exceptional.

Noisy room next to the street.

Good location, helpful staff, clean rooms, delicious breakfast, quiet atmosphere. Lovely rooftop terrace with Matterhorn view. Would stay again.

I recently stayed at Le Petit Charme-Inn for a weekend getaway in Zermatt. The hotel was clean and comfortable, with a new bathroom. The location was great and offered stunning views of the Matterhorn. The rooftop area was a perfect spot to relax. The staff were friendly and helpful, providing great recommendations for activities and dining options. The breakfast had a good selection of food and drink. I highly recommend this hotel.

Couldn't recommend this hotel more.

My stay at this hotel was fantastic! Best aspects were the friendly and helpful staff, who suggested options, provided an umbrella, and allowed us to enjoy our own wine on the rooftop. The location was exceptional, right on the edge of the city center with historical buildings nearby. The rooftop terrace had amazing views of the Matterhorn, and the breakfast bar was great with tasty options like cold meats, breads, pastries, eggs, fruit. The hotel was always clean, and the beds were incredibly comfortable. Nothing not to love.

The hotel had a great location, close to the city center but still quiet. The staff was friendly and welcoming, greeting us in the street. The room and bathroom were clean and cozy, with a fantastic view of the Matterhorn. The breakfast was excellent, with plenty of choices and fresh fruits every day.

Everything great.

The location of the hotel is convenient, being close to the train station, main street, and ski-lift hub. This makes it easy to explore the surrounding attractions. The room is comfortable and cozy, with a large window that offers a delightful view. The breakfast provided is delicious, with a variety of options to choose from.

One aspect that could be improved is the behavior of the staff.