Our stay at Fairfield Inn was fantastic. The room was clean and well-equipped, and we especially loved the lit-up mirror in the bathroom. The breakfast buffet in the open-spaced lobby was wonderful, with plenty of choices. The hotel's location near the freeway made it convenient for our travels. we highly recommend this hotel for a comfortable and enjoyable stay.

Everything felt brand new, including the rooms and facilities. The morning breakfast was not fancy but certainly fine, with plenty of options. The staff was very courteous and helpful. The location was perfect, close to family and activities we planned to take part in. The beds were very comfortable and the room was clean. The fitness room had excellent quality equipment and was clean. The breakfast was hot and delicious with a good variety of choices. The hotel had great parking options, and I felt safe. There was a microwave oven in the room, which was convenient.

Felt most welcome, nothing to complain about.

The facility is new and clean. Abundant breakfast choices and hot drink availability. Close proximity to a large mall with restaurants. Brand new feel, convenient location for family activities.

Comfortable bed, clean facilities, friendly staff, convenient location, good variety for breakfast.

No complaints.

The hotel was clean and new, with excellent breakfast options and a convenient hot tea and coffee station. The location was great, within walking distance to a large mall and restaurants. The staff was friendly and helpful, making our stay enjoyable.

Absolutely nothing.

Hot breakfast, clean fitness room, comfortable beds, friendly staff, great location.

N/A

The hotel staff was wonderful and very helpful in straightening out a booking issue. The breakfast was delicious with plenty of options, and the fitness room was clean and well-equipped. The beds were comfortable and the rooms were clean. The location was great, with ample parking options and a safe environment. All staff members I interacted with were extremely friendly and helpful. I also appreciated the hotel's proximity to a mall, several restaurants, and the freeway.

Nothing not to love.

We had a fantastic romantic getaway at this hotel. The breakfast had a better assortment of food compared to other nearby hotels. We enjoyed having a bagel and a boiled egg to start our day. The location was key as it offered easy access to all the attractions we wanted to visit.

The price was a bit steep due to a local event happening, which was a downside. Additionally, we had a small hiccup when our toilet backed up and started overflowing.

Clean and well-equipped room. Great breakfast buffet with options. Nice fitness room with quality equipment. Courteous staff. Convenient freeway access.

The staff at Fairfield Inn were incredibly helpful and accommodating. I ran into an issue with my reservation, but they quickly resolved it and made sure I had a comfortable stay. The breakfast offered a good variety of options and the room was comfortable with convenient amenities like a microwave. I would highly recommend this hotel.

We stayed here for five nights while visiting family in the area. Excellent location near the mall and highway. The room was comfortable, especially the bed! There was also a microwave oven which was convenient. Breakfast was included and had good variety of choices. Staff was friendly and helpful! The hotel is within walking distance to a large mall that has a great food court and other restaurants around.

Would definitely recommend this hotel.

I recently stayed at Fairfield Inn in Holyoke for 3 nights while visiting family. The hotel staff was absolutely wonderful and went above and beyond to ensure my reservation was sorted out correctly. The breakfast offered a better variety than other hotels in Springfield, with delicious scrambled eggs and the option to make your own waffles. The fitness room was clean and equipped with top-quality equipment. The beds were comfortable and the entire hotel was spotless. The location felt safe and offered great parking options. All staff members were extremely friendly and helpful.

Strongly recommend this hotel.

I had a very good stay at this hotel. The location was excellent, as it was close to my family and the activities we had planned. The room was clean and the bed was cozy. Additionally, the breakfast was hot and delicious with plenty of options to choose from.

No improvements needed, everything was ok.

My room at the Fairfield Inn had a great location and was very clean and comfortable. However, the door to the stairway kept slamming, which woke me up a few times during the night. I had a good stay and would recommend this hotel.

The room was clean and comfortable, with a super cozy bed that made our stay even more enjoyable. The location of the hotel was fantastic - close to the mall and highway, which made it convenient for exploring the area. Plus, having a microwave oven in the room was a bonus, as it allowed us to heat up some snacks and enjoy them while relaxing in our room.

There were a couple of downsides to our stay. the housekeeping staff didn't show up the following day to refresh our room or replace the used towels.