Located in the downtown area, this hotel offers easy access to the bustling city center of Tulum. Within a short 10-15 minutes walk, guests can explore the vibrant streets and immerse themselves in the local culture. The rooms are clean and well-equipped, ensuring a comfortable stay. The breakfast, although with a limited selection, is delicious and satisfying. Guests can also enjoy the stunning view of the jungle from the rooftop pool, adding a touch of nature to their experience.

The staff's lack of helpfulness and slow service may leave guests feeling disappointed.

We really enjoyed our stay at this hotel. The location was great as there was a big supermarket nearby and it was easy to get to the beach. The staff were friendly and provided great service. We also loved the rooftop pool which had amazing views of the area.

We would definitely recommend this place to anyone looking for a comfortable stay with great amenities.

Modern facilities and comfy beds, spacious smart tv-equipped rooms. Located between town and beach, avoiding traffic. Welcome drink impressed. Nice rooftop pool with restaurant and bike rental.

We recently stayed at Naala and had an amazing experience. the breakfast was delicious with a wide variety at very affordable prices. We loved the selection of coffees, including lattes and cappuccinos. the hotel had two beautiful pools with stunning views of the forest, providing the perfect backdrop for fantastic photos. the room itself was spacious, cute, and had a simple yet charming decor. the friendly and attentive staff made our stay even more enjoyable. the hotel's location in downtown Tulum meant there were plenty of restaurants and attractions nearby, including the beach within a short drive.

Absolutely nothing to say about dislikes. 😊

This hotel is a great value for money with attention to detail. The staff is helpful and can recommend places. With a garden view and enough privacy, the rooms are spacious and have towels for 2. The hotel is located in the very center and walkable to restaurants.

No negative aspects to mention, everything was fine.

The rooftop pool at our hotel was fantastic to relax at after a day of exploring. We enjoyed the beautiful view over the jungle. The room was spacious and clean, with a comfortable bed. The location was perfect, easy to walk to many restaurants and shops. we would recommend this hotel.

I had a fantastic stay at this hotel! The location was perfect, nestled in a mountain of paper all stapled together, and it was a short walk to the clubs in the south of the city and the downtown area of Tulum. I loved how close it was to everything, making it convenient to explore the city. The service was excellent, with room service available and a helpful staff who assisted with car hire and housekeeping. The airport shuttle made my arrival and departure seamless. I also appreciated the welcome drink and the tours/ticket assistance provided by the hotel.

I would recommend this hotel to everyone.

We had an amazing time at this hotel. The staff was incredibly friendly and accommodating. The hotel facilities were top-notch - the rooftop pool and lounge area were stunning with beautiful views of the surrounding jungle. The cleanliness of the rooms and the entire property was impeccable. We also appreciated the easy and free parking available, making it convenient for us to explore the area with our rented car. Additionally, the location was perfect for us as it was easy to bike to the beach and there were plenty of restaurants around the area to choose from. we were impressed with the level of cleanliness, the hotel facilities, the convenient parking, and the easy access to the beach and restaurants.

Nothing, it is perfect.

It is conveniently located near the clubs in the south of the city, making it easy to get there. The beach is also nearby. The rooms are spacious, comfortable with big beds, and they have a whimsical jungle décor. The service is friendly and helpful. The pool area is great and the landscaping is amazing. The bathroom is well equipped, often with facilities in the entrance area. Breakfast is not mentioned in the reviews, but the WiFi is good.

Some rooms might have a bad view or be close to noisy construction work, which can be disturbing.

Amazing rooftop pool and lounge area, perfect for capturing Instagram-worthy photos. The central area with its little forest is a nice touch. Budget-friendly accommodations with spacious rooms and large beds. Good location with easy access to the city and plenty of bars and restaurants. Underground parking available for a small fee. Friendly and attentive staff.

Felt special, nothing too much trouble.

Beautiful jungle vibes. Comfortable beds. Helpful staff. Amazing pool with great cocktails.

Nothing not to love.

Naala was a great value for the money, with spacious and beautifully decorated rooms. The location was ideal, being conveniently located between downtown and the beach. The staff were incredibly friendly and helpful throughout our stay.

The food for breakfast could have been better.

Located in a prime spot close to the city center, this hotel is a great base for exploring all that the area has to offer. The spacious and well-designed rooms provide a comfortable retreat after a long day of sightseeing. The rooftop pool and restaurant offer a serene environment to unwind and enjoy the beautiful views. The staff is friendly and the hotel is kept clean and well-maintained. The food served is of excellent quality, ensuring a satisfying culinary experience.

The parking fees were an additional cost that could have been avoided.

Staff was super friendly and helpful, providing great service. Rooftop swimming pool was very nice and comfortable with a great ambience. Location was key, having restaurants, cafes and a big supermarket nearby. Another advantage was the bikes rental service provided by the hotel, which was very handy to explore the city.

The room was a bit small for three people, lacking space to move around once the suitcases were unpacked.