The location of this hotel is simply unbeatable. Situated right next to everything, it offers easy access to all the attractions and sandy beaches that Puerto Vallarta has to offer. The staff at this hotel are exceptionally friendly and attentive. They go out of their way to make sure you have everything you need for a comfortable stay. The rooms at this hotel are surprisingly spacious and come with not one, but two balconies! I loved being able to relax and enjoy the view of Bahia de Banderas from my own private space. It was a pleasant surprise to find a small kitchenette in my room. Having the option to prepare some meals was a great convenience.

All was fantastic.

The hotel is perfectly located right in the center of everything you need for your stay. It is just a short walk to El Malecon, the central beach walk, where you can enjoy beautiful ocean views and various activities. it is conveniently close to the night clubs in the Romanitico Zone, ensuring a vibrant nightlife experience. The rooms are spacious and clean, with comfortable beds, good water pressure in the shower, and well-functioning AC. The staff are friendly and accommodating, providing excellent service. The hotel also offers great wifi connection, ensuring you stay connected during your trip.

The policy regarding guests is a minor inconvenience, as only one guest is allowed to be registered in a double occupancy room. This could be improved to offer more flexibility for guests.

The location is perfect, with convenient access to good restaurants and the malecon just steps away. The staff is incredibly helpful and attentive to guests' needs. The hotel is kept in wonderful shape and the staff always greets you with a smile. Comfort and cleanliness are top-notch.

Felt most welcome, nothing was too much trouble.

Convenient location, close to the Malecon and transportation. Friendly and helpful staff. Clean and comfortable room. Lovely pool area. Good value for the price.

Convenient location, helpful staff, great amenities, comfortable room, enjoyable restaurant.

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We stayed at Rio Malecon and had an amazing time. The staff was friendly and spoke English, the prices were great, and the location was perfect - just a block from the beach. The restaurant had delicious food and the beds were so comfortable. I highly recommend this hotel.

We loved the central location, just a block off the Malecon and close to everything. The hotel was clean and had great facilities, including a refreshing pool. The staff was friendly and helpful, and the communication before our arrival was excellent. The hotel had a restaurant attached, where we enjoyed delicious meals. We also appreciated the convenience of being close to the beach and just two blocks away from a convenience store.

Nothing that we didn't like.

The hotel had great customer service and the staff were very helpful and accommodating. They were able to assist us when we had an issue with our flight and provided us with a room last minute. The room itself was clean and comfortable, which was important during our business trip. Additionally, the location was ideal as it was close to many restaurants and tourist attractions, making it convenient for us to explore the area in our downtime.

One of the major downsides was that our room did not have a kitchen as we had reserved. This was frustrating as we prefer to cook our own meals.

Helpful and friendly staff. Clean and comfortable rooms. Good restaurant with great food. Convenient pool area.

Felt extremely safe, no complaints.

Excellent location, friendly staff, comfortable room and bed, great amenities and service.

There was nothing I didn't like.

I loved the convenient location of this hotel. It was just a block away from the beach, the downtown area, and a convenience store. The hotel's facilities were also great, with a small indoor pool and a nice restaurant on-site. The staff, especially the reception staff, were very helpful during my stay. The cleanliness of the rooms was also impressive, and I appreciated the fact that the hotel provided organic soap and shampoo.

Everything is what I need and want.

The location of this hotel is superb. It is situated in the heart of the city where everything is just a few steps away. Walking distance to all shops, cafes, and markets. The beach is very close, where you can spend a great day with your family. The hotel room was cozy and comfortable, and the bathroom was clean and neat. The staff was friendly and courteous. The breakfast at the restaurant was delicious and the service excellent. A great pool and a massage parlor on site were added bonuses.

Although the hotel had many quality amenities, there was a notable lack of parking space and no valet service.

The hotel is a great value for the price paid, offering comfortable rooms with water and a kitchenette. The location is perfect, with easy access to nightclubs in the Romantic Zone, sandy beaches, and everything I was interested in seeing. The staff is attentive and friendly, making me feel safe as a solo traveler.

All was great – I had an enjoyable stay at this hotel.

The hotel's location is perfect, just one block from the malecon and beach. There are plenty of great restaurants within walking distance. The staff is friendly and helpful, speaking Spanish to help guests learn and switching to English when necessary. The beds are comfortable, the AC works well, and the shower and bathroom are clean with good water pressure. The pool and restaurant look inviting, although we didn't have time to use them.

Felt lucky, no reason to complain.

This hotel was a great choice for our city trip. We were pleased with the complementary breakfast and the welcome cocktail, which was a nice surprise. The location was perfect, just a short walk from the main attractions, and had great views of the city from our balcony. We also appreciated the friendly staff who were always ready to help with recommendations and directions.

Although the hotel had great amenities, there were a few drawbacks. The noise from the street and other guests was quite loud at night, making it difficult to sleep.