We loved the spacious rooms and the bathroom with a nice tub. The balcony had a beautiful view over the pools to the ocean. There were many bars and places to eat, and the room service was great. We enjoyed having the table to place orders. The resort had an upbeat yet relaxing adult environment. The WiFi was available all over the place, even on the beach. We also appreciated the events throughout the day and night. it was the best resort we've ever been to, and it will be our choice when we return to Cancun.

We felt quite safe and had no complaints whatsoever.

My spouse and I booked this getaway as a much-needed escape and we were pleasantly surprised by the amazing experience at Secrets Playa Mujeres. The staff went above and beyond to provide excellent service, always attentive and willing to help. The resort had an abundance of bars, making it easy to find a refreshing drink anywhere on the property. The availability of 24/7 room service was a huge plus, and the cabanas on the beach provided the ultimate relaxation spot.

Would recommend this hotel.

The value for our money was excellent, and the room was perfect with a great view. The location was ideal, with a beautiful beach and access to the neighboring hotel's restaurants. The staff treated us with utmost friendliness and made our stay even more enjoyable.

The breakfast offerings could have been improved with more variety and options.

We had an amazing time at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. We loved the fact that the hotel was right on the ocean, with a stunning view. The location was also great, just 30 minutes from the airport. Transportation within the resort was convenient, with buggys available 24/7 and even a restaurant located across the resort. We also enjoyed the breakfast at the hotel, with a wide range of options. The staff was friendly and went above and beyond to make our stay comfortable, with special mentions to Dark Angel, Paulo, Alexjandra, and all the drink runners.

Don't have any issues at all.

Spacious rooms, nice tub, balcony with ocean view, great room service, upbeat and relaxing environment, WiFi everywhere.

Everything great.

We loved our recent stay at Secrets in the beautiful outdoor setting. The staff at the restaurants were friendly and helpful in accommodating our dietary restrictions. Our room was clean and overall our experience was enjoyable. we would recommend this resort.

The staff, food, and drinks were excellent. The pool area was outstanding with plenty of available chairs. The concierge staff went above and beyond to make us feel at home. Lovely mangrove with iguanas. The resort took extensive sanitation and health precautions.

Felt completely at ease and had nothing to complain about.

The staff, food, drinks, housekeeping.

No negatives from this place.

The location is quite good, with easy access to Dreams next door for the Brazilian restaurant. The Mexican restaurant, however, always had a long line. The Brazilian steak house was also quite good. Unfortunately, there isn't much to do on the island where a lot of things are closed. The room was clean and comfortable, and the bathroom was spacious with nice amenities. The service was generally good, especially at breakfast.

The pool staff was quite short-handed and sometimes unable to provide proper direction, like when we missed an activity on the beach.

Friendly staff, beautiful location. Favorite bartender and golf cart driver. Enjoyed breakfast and Himatsu restaurant. Great sanitation and safety measures. Access to neighboring resort and beach. Lovely time.

I recently stayed at a stunning adults-only resort in Mexico for a relaxing getaway. The resort had an impeccable attention to detail and their customer service was top-notch. The pool, spa, and restaurant were outstanding, with exceptional food and service. The concierge staff, especially Mrs. Musme, went out of their way to make us feel right at home without overwhelming us. The preferred club services and amenities were excellent, making us feel like we were truly somewhere special. Our room, 3124, was magical with its private swim-up pool hallway that offered shade and privacy. It was perfect.

I would recommend this hotel.

The location of the resort was absolutely stunning, with a beautiful beach and crystal clear water. The abundance of canopied beds at both the beach and pool was a major highlight for us. We loved lounging on the beds and soaking up the sun while enjoying the breathtaking views. Additionally, the service provided by the employees was top-notch. They were friendly, helpful, and always eager to assist us with anything we needed.

The drinks were consistently watered down and tasted unpleasant. We found the food to be subpar, with some dishes being served cold and others appearing to have been left out for too long.

Complimentary chocolates were given upon arrival, and the welcome drink was nice. The beach was clean and the view was beautiful. , the transportation to and from the hotel was hassle-free and fast.

The food was not as good as expected, and some dishes were not cooked properly. The room was not thoroughly cleaned, and there was a lot of dust in the corners.

We got great value for our money at Secrets! The room was fantastic with a comfortable bed and beautiful bathroom. The location was perfect, with easy access to both the pool and the beach, and the staff treated us amazingly well.

Breakfast items could use a little improvement in terms of variety.

AMAZING service, beautiful hotel, great food variety, friendly drivers, excellent musicians, nice beach.

There was nothing I didn't like.