This hotel is a great place to stay and is conveniently located close to the downtown area and with a beautiful garden area to enjoy the views. The rooms are well-designed with a good layout, comfortable beds, and a fantastic lake view with balconies. The staff members are incredibly friendly and accommodating, and the breakfast is delicious. The kitchen is equipped with modern appliances and utensils, making it ideal for preparing meals. the hotel has outstanding facilities, including two levels, well-equipped kitchens, friendly staff, and a lovely garden area close to town.

Parking is limited, and you may need to explore other parking options aside from those provided.

Great location with stunning lake views from balconies. Well-stocked kitchen, friendly and knowledgeable staff, buffet breakfast with discounts given. Walkway to town avoids steep hill.

Nothing at all.

The view of the lake from my balcony was breathtaking. The room was clean and spacious, with comfortable beds. The staff were friendly and helpful, especially when I needed a new key card after accidentally locking myself out. I enjoyed my stay at this hotel.

This hotel is a great place to stay and is conveniently located close to the downtown area and with a beautiful garden area to enjoy the views. The rooms are well-designed with a good layout, comfortable beds, and a fantastic lake view with balconies. The staff members are incredibly friendly and accommodating, and the breakfast is delicious. The kitchen is equipped with modern appliances and utensils, making it ideal for preparing meals. Furthermore, the hotel has outstanding facilities, including two levels, well-equipped kitchens, friendly staff, and a lovely garden area close to town.

Parking is limited, and you may need to explore other parking options aside from those provided.

We had an amazing stay at this hotel. The location is perfect, as it's slightly outside of the centre of the town right near to the road into the city centre, making it easy to get around. The service was exceptional, with room service, dry cleaning, housekeeping, laundry. The room was supplied with great amenities such as a balcony, sitting area, terrace, rollaway beds, in-room safe. Additionally, we were impressed with the free Wi-Fi in the rooms, free toiletries, cookware/kitchen utensils, television. The dining restaurant had a fantastic selection of food with dishes that catered to special diets, and the staff were very friendly and could not fault service.

This place comes highly recommended for anyone who is looking for a luxurious and comfortable stay.

Our family had a fantastic time at this hotel. The spacious rooms and large balconies with stunning lake views were perfect for us. The beds were incredibly comfortable, the breakfast was great, and the staff were all friendly and helpful.

We felt so well taken care of during our stay, with no complaints whatsoever.

Spacious and clean rooms with facilities for cooking and lovely balconies. Outstanding views of snow capped mountains. Good lounge/dining spaces and comfortable beds with electric blankets. Large hot water service cupboard to dry wet boots/coats/umbrellas. Helpful staff and convenient underground parking.

The hotel was conveniently located within walking distance of the town center, making it easy for my family of 4 to explore the city. We were able to enjoy a delicious cappuccino just a short stroll away. The hotel facilities were clean and well-maintained, providing us with a comfortable stay. Additionally, the staff were friendly and attentive, ensuring that we had everything we needed.

Cannot find any fault.

The view from the room was stunning and made my mornings a lot better. The breakfast provided was delicious and offered plenty of choices, including fresh fruits and pastries. the complimentary shuttle service to the airport was very convenient and saved me the hassle of having to find public transportation.

The Wi-Fi connection was quite spotty and made it difficult to get any work done. , the location of the hotel was a bit inconvenient as it was quite far from the city center and required a lengthy walk or cab ride.

The location of the hotel is fantastic, with a service entrance from the parking area making it convenient. The size of our rooms, especially the balconies and living area, were impressive. Being close to the bus stop made exploring the area easy. The staff were welcoming and friendly, ensuring a pleasant stay.

The decor of the hotel appeared a little dated.

Great views and convenient parking. Comfy bed, though pillows could be better. Split-level two-bedroom with lake view. Kitchen has all the essentials. Helpful staff and good location.

I recently stayed at a great hotel in Queenstown with amazing views. The Copthorne Hotel & Apartments had ample room for our group of four adults. We booked a 2-story unit with 2 bedrooms upstairs and a fold-away bed downstairs. The rooms were clean and comfortable, with a king bed in the master bedroom and 2 single beds in the second bedroom. The kitchen was fully equipped, and there were separate toilets and showers on both floors. The location was just before the busy downtown area, providing a peaceful atmosphere. The customer service was excellent, and the breakfast options, including bacon, eggs, chicken sausages, beans, pancakes, and toast, were much better than those at Mercure Resort. The open balcony and views of the Remarkables upon entering the hotel room were breathtaking. The hotel was also within walking distance of the town center, making it convenient for exploring.

Nothing to mention 🙌