loved the staff, they made the experience exceptional. From the helpful restaurant staff to the friendly check-in and check-out, everyone was professional and welcoming. Amazing staff and a great overall experience.

Check-in/out process needs improvement.

stayed in auckland before but sudima blew me away with their amazing service, delicious food, and buzzing atmosphere. rooms were small but cozy, and the staff went above and beyond. loved the convenient location and the late check-out time. overall, a relaxing and enjoyable stay.

room service mix-up, wedges didn't come as advertised

We loved the eco-friendly initiatives at the hotel, no single-use plastic and recycling. The staff were genuinely friendly and the location was convenient for the airport and car rental companies.

Felt right at home, nothing to complain about.

We had a wonderful experience staying at this luxurious and comfortable hotel. One of the best aspects is its location, as it is so close to the International airport. The shuttle service operates all hours, making it extremely convenient for travelers. Another highlight was the exceptional service we received from the staff. They were always smiling, happy to help, and genuinely seemed to enjoy their work. The room amenities were top-notch, including ironing facilities, air conditioning, a mini-bar, and a comfortable sitting area. The hotel also had a lovely terrace and garden area where we could relax and soak in the atmosphere.

We highly recommend this hotel to everyone, including our family and friends.

our recent stay exceeded expectations. the hotel staff was incredibly generous and accommodating to our needs, providing baby cots and allowing a late check out. the room was quiet, clean, and comfortable, and the location was perfect for international travel. the meals at the restaurant were delicious and reasonably priced. overall, Sudima made our trip with two infants an amazing experience.

buffet closure at 10am was inconvenient

As foreign tourists, we were thrilled with the helpful staff, immaculate rooms, and delicious meals provided by Sudima. The airport shuttle was convenient, and we appreciated the scale to weigh our bags before check-in.

Felt great, nothing was too much trouble.

The room was modern, clean, and quiet. The restaurant offered a decent menu and efficient room service. There was an airport shuttle available for easy transportation. a convenient option for those with early morning flights.

We were pleasantly surprised by the comfortable and clean rooms at Sudima. The curtains blocked out the light effectively, ensuring a peaceful night's sleep. The staff, especially Akio and Malaea, were welcoming and extremely helpful. We also enjoyed the delicious food at the restaurant and the convenience of ordering dessert for room service. The location was great, and we appreciated the proximity to the airport and the convenience of the yellow bus. we had a pleasant stay and would definitely recommend Sudima.

The hotel provides helpful shuttles and boards with airline departure times, ensuring a smooth and timely travel experience. Express check-in is seamless, and the staff is impressive. The parking facility is convenient, and the airline information in the foyer is useful. The hotel restaurant offers a lovely dining experience. a great stay!

Felt safe, no reason to complain.

My room was clean and comfortable, and the buffet breakfast was included in my room charge. The location to the airport was perfect for my early flight. I would recommend this hotel.

The location of the hotel is conveniently close to the airport, with shuttle buses running regularly to and from the international airport. The staff at the hotel are friendly and provide good service. Additionally, the hotel offers a variety of facilities such as a heated pool and a gym for guests to enjoy.

Some guests have mentioned in their reviews that it can be difficult to find transport from the airport to the hotel.

The bed was incredibly comfortable and the room was nice and quiet, allowing for a good night's sleep. the staff at the hotel were also very friendly and helpful, making my stay more enjoyable.

One downside was that the hotel was located in an industrial area, which made it difficult to access nearby shops or amenities without taking an Uber. Additionally, the hotel's internet service was disappointing as they blocked certain websites, which I found to be unfair and inconvenient.

Friendly staff, spacious room, well-equipped bathroom, delicious breakfast, accessible shower, helpful cleaning staff.

Nothing.

We had a great stay at this place! The location to the International airport was so convenient, and they provided a shuttle that operated all hours. The service was outstanding, from the room service to the dry cleaning and housekeeping. The staff were always happy to help and greeted us with a welcome drink. The room amenities were top-notch, including ironing facilities, heating, air conditioning, and a mini-bar. The in-room safe and soundproofed rooms added an extra level of comfort. We also enjoyed the terrace and sitting area in our room. The staff made us feel welcome and looked after us very well.

The hotel is conveniently located near the airport, making it easy for me to catch my flight the next morning. The yellow-bus service provided by the hotel was a major plus, as it made my transportation to the airport hassle-free. The staff at the hotel were incredibly friendly and helpful, especially Melaia, Frank, and the young lady who took me to the airport. They went above and beyond to assist me, even helping me retrieve my lost iPhone. The hotel facilities were clean and well-maintained, and I enjoyed a delicious breakfast with nicely presented meals.

Can't fault the property in any way.