Convenient location, walking distance to attractions. Friendly and helpful staff, especially at reception. Beautiful view from the room. Free pass to nearby Pearl Continental with good concessions. a great experience.

I had an amazing stay at this hotel in Murree. The location was perfect for exploring the area, with stunning views from the room's lovely balcony. The staff, especially Mr. Mustansar, went above and beyond to ensure our comfort and provided excellent service throughout our stay. The room was clean and the heating system was a blessing in the cold weather. Additionally, the breakfast offered a variety of delicious dishes to choose from. I highly recommend this hotel for families and all travelers.

All was well and met our expectations.

Got a free breakfast buffet and welcome tea, which was a nice touch. The hotel's location was convenient, being close to many attractions and restaurants. They also offered free fruit, toilet accessories, and sachets for coffee and tea, which was a bonus.

The hotel fell short in many areas. The bathroom towels were not clean and very old.

Good location near the tourist hotspot and post office. Room had effective heating and hot water. Friendly and professional staff. Excellent breakfast variety. Great option for families.

We loved the spacious room with a lovely balcony and amazing view. The staff was friendly and professional. Even though the room heater was not working properly, they promptly provided us with an extra heating device. our stay at One Mall Road was comfortable and enjoyable.

Super clean hotel, great value for money, professional staff, exceeded expectations, stunning view in the morning.

Convenient location, helpful staff, lovely hotel, comfortable stay, good breakfast, friendly service.

Could not be improved in any way.

We had a fantastic stay at this hotel. The cleanliness of the rooms was impeccable, and the hotel facilities were top-notch. The staff was friendly and well-mannered, making our experience even more enjoyable. Additionally, the location was perfect, being very close to the market area and easy to access from the Mall.

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Located in the heart of the city, this hotel offers easy access to all the main attractions. The rooms are cozy and come with great amenities like comfortable beds and a clean bathroom. The staff is polite and always ready to help, ensuring prompt room service. The breakfast offers a variety of options, catering to different tastes. With great views of the city from some of the rooms, you can enjoy a peaceful stay.

The hotel can be understaffed during peak periods, resulting in a delay in service.

As a bigger group of friends, we loved the well-trained and cooperative staff. The executive room upgrade without asking was a pleasant surprise. The room had a stunning view of the valley from the balcony. The breakfast buffet offered a variety of delicious dishes, juice, and tea.

The stay was super comfortable, and we had no complaints.