Great location, close to Wawel castle, Wisla river, and old town center. Friendly and helpful staff. Wide range of meal choices for breakfast. Lobby bar is relaxing and good value for money.

For us it was ideal.

Comfortable accommodations in a convenient location near city center. Extensive breakfast buffet with river and castle views. Helpful and friendly staff, especially Jan and Pauliana. Convenient access to public transport.

I recently had the pleasure of staying at a luxurious 4-star hotel in this fantastic city. This place exceeded my expectations in so many ways. the location was absolutely perfect as it provided easy access to all the major sights. Additionally, there was a large supermarket nearby which was very convenient. The staff here were exceptional, providing top-notch customer service with their polite and friendly manner. They were always ready to assist and made me feel welcomed throughout my stay. The room itself was beautifully decorated and provided all the comforts I needed, including ironing facilities, air conditioning, and a mini-bar. The hotel also had a lovely terrace where I could relax and enjoy the view. The amenities, such as the spa center and fitness studio, added to the overall luxurious experience of my stay.

In conclusion, I would highly recommend this hotel to anyone visiting the city. The staff, location, and amenities were all top-notch, ensuring a comfortable and enjoyable stay.

Excellent breakfast, clean and comfortable rooms, great staff, enjoyable spa experience, convenient location, stunning rooftop restaurant with exceptional views.

Not one thing.

The hotel had fabulous staff who couldn't do enough to help, a great location, and excellent facilities. The breakfast was amazing with a wide selection of options. The room was well-equipped with modern fixtures and a comfortable bed. The rooftop bar offered a fabulous view, and the reception bar had 2 for 1 cocktails. it was a perfect stay for families.

Felt special, nothing too much trouble.

Stayed for 5 nights for a friends wedding. Chose an executive room for the extra space and amenities, worth it! Perfectly located near the central square and castle. Breakfast and wedding breakfast were superb. Staff were excellent and attentive.

We had an amazing stay at this luxurious hotel. The location was outstanding, and the staff here were so helpful and booked us lovely well-priced restaurants with great food and atmosphere. The hotel itself was excellent - it was so clean, stylish, and comfortable. The service provided by the staff was exceptional - they were polite, friendly, and courteous throughout our stay. We also enjoyed the amenities such as the spa and wellness center, which provided a relaxing and rejuvenating experience. we had a wonderful time at this venue and would highly recommend it to others.

We highly recommend this place to anyone looking for a comfortable and enjoyable stay.

During our romantic getaway, we were thrilled with the complimentary chocolates and champagne waiting for us in our room. The location was excellent, just a short walk away from the castle and beautiful views. The breakfast had a wide variety of dishes to choose from, and we especially loved the freshly squeezed orange juice.

The noise from the trams passing by early in the morning was a bit bothersome, so light sleepers should bring earplugs. the shower was a bit awkwardly positioned and resulted in water spilling onto the floor.

We had a fantastic stay at this luxurious 4-star hotel. The location was incredibly convenient, as it was just a short walk to the main square and near both the Wawel Castle and the river. This made it easy for us to explore all the wonderful sights of the city. The staff at this venue were so welcoming, professional, friendly, and very easy to assist with any queries we had. They offered us great advice on when to visit different places and how to get there.

We highly recommend this hotel to everyone.

I recently stayed at a hotel located on the banks of the Vistula river, making it a convenient spot for exploring the city. It was a short walk to the Square, where there were plenty of restaurant options to choose from. The room I stayed in was well-appointed, with a comfortable bed and a clean bathroom. The staff provided friendly and helpful service throughout my stay. The breakfast offered a good variety of options, including delicious pastries. I also enjoyed the lovely view from my room of the nearby castle.

The gym facilities could use some improvement.

We recently stayed at a quality hotel in an excellent location, just a 10-minute walk from the main square. The staff at Kossak were friendly and helpful, offering advice on train timetables and allowing us to store our luggage after check-out. The room was comfortable and well-equipped, including tea and coffee making facilities, a minibar, and a TV with useful information about local attractions. We also enjoyed the delicious complimentary breakfast and the option to dine at the rooftop restaurant with its stunning view of the city and river. we had a great experience at Kossak.

We had a marvelous time at a hotel with an incredible view of the river and castle. The breakfast was excellent, and the staff were wonderful. highly recommended.

I had a fantastic stay at Kossak! The hotel is in a perfect location, with a beautiful view of the river and just a short walk to the main square. The cleanliness of the hotel was impressive, and our room had everything we needed, from a kettle to a mini bar. The staff were friendly and went above and beyond to make our stay comfortable, arranging transfers and even preparing a breakfast box for our early morning flight. The rooftop bar was a great place to relax, and the breakfast selection was excellent. I highly recommend this hotel for a lovely stay.

Can recommend this hotel.

For the value we paid, our stay at Hotel Kossak was fantastic. The room was modern, spacious, and came with slippers and bathrobes, adding that extra touch of comfort. The location was perfect, just a 5-minute walk to the castle and conveniently close to supermarkets and a food stall right outside the main door. Their helpfulness made our stay even more enjoyable.

One small thing that could improve the breakfast experience is to offer more vegan options, such as plant-based milk.

Staff incredibly friendly and helpful, rooftop bar with stunning views, well-equipped rooms with comfortable beds and modern bathrooms, breakfast with good choice, close to city center and easy access to the highway.

Felt at ease, no complaints.