I recently stayed at Hilton in Ponce for our wedding anniversary and birthday celebration. The staff, including Henry at check-in and Celsa at the front desk, provided excellent customer service. The room had a breathtaking view and the common areas were beautiful. Elizabeth, our breakfast host, went above and beyond to ensure a great dining experience. The pool area was fantastic, and Orlando, Saul, Diego, Lil Red. The facilities were top-notch with multiple pools, a beach, and great dining options.

100% Recommend this hotel.

Proximity to pool and amenities. Delicious buffet grill. Helpful receptionist. Immediate assistance with key card issue. Easy and spacious parking. Huge grounds. Variety of breakfast items. English-speaking staff. Entertaining Saturday evening dancing show. Big pool and beach access. Decent lunch and dinner buffet with salads. Spacious, clean, and comfortable rooms. Convenient location. On-site restaurants and casino. Well-designed swimming pool area. Easy beach access.

We had a blast at the resort, enjoying the pool area, and the amazing La Cava bar. The bartender Orlando was awesome and made us feel welcome.

We felt really taken care of, no complaints.

We had an amazing experience at this hotel! From the moment we arrived, the staff provided exceptional customer service. The room had a breathtaking view of the ocean, and the common areas were beautifully designed and well-maintained. We enjoyed a delicious breakfast with the help of the friendly and attentive host, Elizabeth. The pool waiter, Alejandro, went above and beyond to make sure we had a great time by recommending drinks and food. The front desk staff, especially Celsa, were charming and helpful. our celebration of my birthday and our wedding anniversary was unforgettable, and we highly recommend this hotel!

This place is perfect for families.

We had a fantastic stay at this hotel. The location is excellent, with close proximity to the Golf center in the Ponce area and many shopping areas. The hotel facilities are top-notch, including a beautiful pool area with a small slide for the kids, two jacuzzis, and a second pool with views of the sea. The cleanliness of the hotel is impeccable, and the staff is friendly and helpful. Breakfast and dinner were excellent, and we particularly loved the access to the private beach. this hotel provided us with a comfortable and enjoyable experience.

Nothing that we didn't like.

I recently stayed at Hilton Ponce for a few nights and had a fantastic experience. The hotel's location was perfect, just a short 10-15 minute drive from attractions. I loved that there were on-site restaurants and even a casino. The swimming pools and surrounding sitting area were beautifully arranged, and the easy access to the beach was a major plus. The staff was incredibly helpful throughout our stay, and check-in was a breeze thanks to the amazing service provided by either closed cashier Id or CE Lugo. everything about the resort was great, from the convenient location to the attentive staff.

Strongly recommend this hotel.

During my stay here, I had a fantastic time. The hotel has a great location right by the beach, making it easy to spend lazy afternoons in the sun. The service was top-notch with staff being friendly and always willing to help me with anything that I needed. I also appreciated the variety of activities available, including golf, tennis, and spa services, which made it easy for me to stay occupied without leaving the premises.

I would highly recommend this place to families looking for a luxurious stay.

We had an amazing time at this luxurious hotel on the beach. The location was perfect, with easy access to the beautiful beach and stunning ocean views. The service was top-notch, with the staff being friendly and welcoming from the moment we arrived. We were impressed with the variety of amenities offered, including room service, dry cleaning, and bicycle hire. The hotel also had a range of shops and commercial services, making it convenient for any needs. We loved the little touches like the welcome drink and the fact that tours and tickets were readily available.

We highly recommend this place to everyone.

I had an amazing stay at this luxury hotel! The location was remote, providing a peaceful and tranquil atmosphere. The hotel was very nice and clean, and I especially loved the private beach area where I could relax and unwind. The service was top-notch, with room service and dry cleaning available. The staff was very friendly and courteous, always willing to assist and make my stay comfortable. The facilities were great, with a casino, spa & wellness center, swimming pool, and jacuzzi. I also enjoyed the live entertainment and massage services offered. this place exceeded my expectations and provided me with a truly luxurious and enjoyable experience.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

I had a fantastic stay at this luxurious hotel. The location was absolutely perfect. I loved that it was right on the beach and adjacent to a golf course. The breathtaking views of the sunrise and sunset over the water from my room were picture perfect. The service at this hotel was top-notch. The staff went above and beyond to make sure I had everything I needed, from room service to dry cleaning. They were always friendly and helpful, always willing to assist with anything I asked for. The amenities were fantastic, from the outdoor swimming pool and jacuzzi to the beach access and spa & wellness center. There were even options for entertainment, such as the casino and live entertainment. this place exceeded my expectations and I would highly recommend it to anyone looking for a luxurious and comfortable stay.

If you're looking for a hotel that provides enhanced comfort and quality services, I would definitely recommend this hotel to my family.

I had a wonderful time at Hilton in Ponce. My stay lasted a few days and I thoroughly enjoyed the experience. The staff were incredibly friendly and accommodating. The maintenance crews were on top of everything and the bar had a great atmosphere. The people I encountered were all amazing and made my stay even better. I would love to return for a longer stay in the future. I am also very grateful to everyone for the special Birthday cake service - it was a lovely touch. Breakfast was also really good!

100% Recommend this hotel.

Beautifully landscaped property with easy access to a quiet beach and great snorkeling. Modern and clean rooms with well-chosen amenities. Friendly and accommodating staff. Convenient parking with plenty of spaces. The perfect base to explore nearby beaches and cities.

The staff at this hotel were amazing! They were friendly, helpful, and always willing to go the extra mile to make our stay enjoyable. the room was also great - spacious, clean, and comfortable. We loved the location of the hotel, as it was conveniently located close to key attractions and had easy access to transportation. Plus, the hotel had a fantastic pool area that we enjoyed spending time at.

There were a few aspects of our stay that we didn't enjoy. First, the price of the hotel was a bit expensive compared to others in the area.

Friendly staff, spacious pool area, variety of activities. Clean rooms, excellent restaurant and great service. Overall exceeded expectations and will definitely return.

Loved the area and proximity to Ponce, friendly staff, serene pools, beautiful property, attention to detail.

Nothing, no complaints at all.