The rooms were excellent, offering great views of the city and comfortable accommodations. The staff were friendly and helpful, providing great customer service throughout our stay. Additionally, the hotel had a nice pool and a well-equipped gym, allowing us to relax and stay active during our holiday.

The service was inconsistent, with delays in receiving breakfast and missing items in the room. The noise from nearby clubs was also a problem, making it difficult to sleep.

I had an amazing time at this hotel! The value for money was great and the room was spacious, clean, and made me feel safe. The location was perfect in the Heritage area of Bo Kaap and the staff treated me and my mum so well, making us feel incredibly welcome.

The breakfast option could be improved with more variety.

Our stay at the hotel was great value for money. The room was spacious, clean, and had wonderful views from the window. The location in the city center was convenient, and the staff were friendly and helpful throughout our stay.

The breakfast option could be improved by offering a wider variety of coffee choices, rather than just sachets of Nescafe.

I had a great stay at a solid choice for business or leisure at Hyatt Regency. The location was perfect, with plenty of nearby restaurants and a complimentary shuttle to the Bay Front. The staff was friendly and helpful, offering advice on security and making the most of my time in the city. The rooms were spacious, spotless, and the bed was comfortable. The club lounge, especially the service from Ange Mugeni, was above average. I had a high-quality stay with no issues and only positive memories.

Though not a big issue, it would have been helpful if it was clearly indicated that the hotel caters mainly to middle eastern and south-asian visitors, meaning no alcohol or pork. Additionally, there was a lack of apology and service from a specific middle-aged white man at the reception, which .

The hotel had excellent facilities, a great location, and varied and tasty breakfast. The room was the nicest I've ever stayed in, and the staff were terrific and went above and beyond to ensure we enjoyed our stay.

Don't have any issues at all.

I had a fantastic stay at this hotel. The staff were incredibly helpful, making me feel welcomed and cared for throughout my time here. Abu Bakir, in particular, was polite and respectful, ensuring that my stay was enjoyable. The travel desk, led by Mr. Waheed, provided exceptional assistance in finalizing my itinerary and arranging reliable transportation. The location of the hotel was excellent, with many good restaurants nearby and easy access to the V&A Waterfront area. The cleanliness of the hotel was impeccable, and the executive king size room offered a fantastic view of the surroundings.

Can't fault anything about it.

Great location and clean rooms with nice views. The Executive Lounge is a real treat, and having a drink at the mezzanine level is a special experience.

These issues marred an otherwise great business hotel.

Convenient location, helpful staff, comfortable rooms, delicious breakfast, parking available

During my recent stay at the Hyatt Regency, I experienced exceptional service from the moment I arrived. The staff went above and beyond to make me feel welcome and catered to my every need. One particular instance that stood out was when I requested an additional bed in my room. The staff promptly arranged for it to be brought in, ensuring a comfortable stay for me. I highly recommend this hotel for its remarkable service and attention to detail.

I recently had a fantastic stay at a hotel in Cape Town. The location was convenient, with easy access to Avis car rental in Strand Street and the local Malay-Muslim neighborhood. It was a nice change from the more touristy area of the V & A Waterfront. The room was comfortable and clean, with a spacious bathroom and great views of the city. The staff provided excellent service, and the breakfast was delicious. The hotel also had convenient facilities such as a free shuttle to the V & A Waterfront, perfect for shopping or a leisurely stroll down the port.

The lack of a backup power supply during load-shedding, which was unexpected for a hotel of this caliber.

As women traveling alone, we felt safe and comfortable throughout our stay. The hotel staff were attentive and made us feel welcome. The location was convenient, with easy access to attractions and transportation. The breakfast had a good variety of options and was delicious.

Service exceeded our expectations, nothing was too much trouble.

We got great value for our money at Hyatt Regency. The room was top-notch, clean, and comfortable, surpassing our expectations for a five-star hotel. The location was perfect, close to all the attractions in the area. The staff was exceptionally friendly, welcoming, and always willing to assist.

The morning meal could be improved by offering more vegetarian options.

Great breakfast selection, fresh juices, comfy bed, Muslim-friendly toilet, large shower, good view. Good location.

Everything is what I need and want.

Spacious bed, clean shower, cute kettle, comfy sofa, soft lighting. Excellent service from Redhaa and Waheed in planning our days. Supportive manager during breakfast. Great rooms, excellent bathrooms. Central location with free shuttle to waterfront. Clean and comfortable 1 bed suite with amazing mountain view. Plentiful and tasty breakfast with friendly staff. Highly recommended.

Friendly concierge staff, welcoming atmosphere. Helpful waiter and business center employee. Dusty room, uncleaned during stay. Limited water availability affected bath tub. Small pool. Breakfast not clearly labeled as halal. Incredibly helpful and caring staff made stay comfortable and convenient. Abu Bakir was polite and respectful. Mr. Waheed at travel desk assisted with itinerary and all reservations. Redhaa provided a fantastic tour. Top-notch concierge team and executive suite staff. Great view of Table Mountain. Free shuttle to waterfront. Malay district nearby. Many restaurants within walking distance. Good value for money in peak season.