Stylish establishment with quirky decor elements and amazing rooftop terrace and pool. Rooms are comfortable, modern and well-equipped, with complimentary toiletries and a well-stocked mini-bar. Staff are friendly and helpful, offering excellent customer service. Convenient location near public transportation and major attractions. Delicious breakfast and great atmosphere overall.

The staff at the front desk were incredibly friendly and welcoming, especially Alberto Holgueras. He went above and beyond to make our stay comfortable and enjoyable. The room he upgraded us to was spacious, comfortable, and had a divine shower and toilet. The location of the hotel was also superb, with great French doors that opened to a lively street. It was the perfect spot to experience the vibrant atmosphere of the city.

The noise level during the night. There was constant noise from the kitchen/bar, other guests, and the street, making it difficult to sleep.

The hotel is located in a very nice area, about a 15-minute walk from the royal palace. It is very central, making it easy to explore the city center of Madrid. The rooms are clean and modern, with a very stylish and funky design. The staff is very polite and provides excellent service. There are many restaurants of different varieties close by, offering plenty of options for dining.

The room facing the main street can be a bit noisy.

This hotel is an amazing value with a prime location in the center of the city. The rooftop pool and lounge area are fantastic, providing a nice place to relax. The rooms are clean, spacious, and beautifully decorated. The shower is heavenly, perfect for unwinding after a long day. The staff is kind and helpful, making your stay even more enjoyable.

Felt immediately at home, nothing to complain about.

The location of the hotel is absolutely amazing, right in the heart of the city. It was so convenient to be able to walk to all the major attractions and explore the vibrant streets. Plus, the hotel staff were incredibly friendly and always ready to assist with anything we needed. They really made us feel welcome and ensured that our stay was enjoyable.

There were a few things that I didn't particularly like about the hotel. the pool was much smaller than it appeared in the photos.

I recently stayed at Axel Hotel in Madrid for a few nights and had a fantastic experience. The location couldn't have been better - it was close to all the main attractions, entertainment venues, and museums. The staff went above and beyond to ensure my stay was comfortable, even providing extra milk packages for my coffee and opening the roof bar just for me. The heated swimming pool and rooftop were definitely the highlights, especially during the quiet winter season. The rooms were clean and elegant, with a comfortable bed and a wide range of TV channels.

Strongly recommend this hotel.

Clean and comfortable rooms. Friendly and helpful staff. Great atmosphere in the rooftop area. Convenient location close to landmarks. Interesting vibe and aesthetic. Decent-sized rooms. Helpful and friendly staff. Nice pool area and gym. Great lighting in the rooms

Nothing to be said.

The hotel is in a great location, right in the heart of the city, close to all the main attractions. The rooftop terrace offers stunning views of the city and is a perfect spot to relax and enjoy a drink. The staff were friendly and helpful, making sure that I had everything I needed during my stay.

The room was on the smaller side and felt a bit cramped. The design of the bathroom, with a transparent shower division, lacked privacy and could be uncomfortable for some guests.

Soundproof rooms. Comfortable bed. Amazing shower. Convenient location. Beautiful and spacious suite. Fun rooftop pool. Friendly guests. Great for groups. Artsy shops nearby. Specific room design. Fantastic bed. Helpful staff. Non-interfering events. Brilliant location. Will be back!

For us, it was ideal.

I had an amazing stay at this hotel! The rooms were spacious and clean, with plenty of natural light. The rooftop terrace and swimming pool were perfect for enjoying the sunny days in the city. The location was ideal, close to shops, restaurants, and bars. The front desk staff, especially David, were incredibly helpful and gave me great tips for exploring the area. I had a fantastic experience at this hotel.

We loved the rooftop pool and bar, great to relax after a day of sightseeing. The room was cosy and comfortable. The location was perfect, surrounded by good restaurants and walking distance to all major attractions. we would definitely recommend this hotel.

This place is amazing! I loved the location, right in the heart of the city center, walking distance to everything I wanted to see. The service was fantastic - the staff was always ready to help me with any request I had. The room was great with all the amenities I needed, including a mini-bar and a balcony. The rooftop pool was definitely a highlight and the perfect spot to relax and take in the city views. I also enjoyed the breakfast and the welcome drink.

I would definitely recommend this place to my friends.

Located in the heart of the city, close to several tourist attractions and restaurants, this hotel offers spacious rooms with plenty of amenities, including small fridges and air conditioning. The bathroom is modern and well-equipped, featuring a large shower. The staff are friendly and helpful with great restaurant recommendations.

The internet is slow and unreliable, making it difficult for guests to stay connected during their stay.

We loved the location of this hotel, as it was perfectly situated in the vibrant Bala Perdida area. The Paru restaurant nearby was fantastic, offering delicious food and a lively atmosphere. The room was modern and clean, with a comfortable bed and a spacious bathroom. The staff were friendly and helpful, going above and beyond to make our stay enjoyable. We also enjoyed the rooftop bar, which had a stunning view of the city.

That the TV in our room didn't work both times we stayed at the hotel. Despite reporting the issue, it was not fixed.