The parking was convenient and accessible, making it easy to explore all parts of the city. The hotel itself was well-maintained and clean, with silent rooms ensuring a peaceful night's sleep. The breakfast was delicious, and the staff were friendly and helpful. Despite a few minor inconveniences, such as difficulty finding the entrance and limited lifts, our overall experience was excellent. We highly recommend staying at Ilunion. I would definitely recommend this hotel for a comfortable and enjoyable stay.

The room was clean, bright, and had all the amenities I needed, including a toothbrush and paste which was a nice touch. The reception area also had free water, fruit, and snacks available, which was a pleasant surprise. The hotel's commitment to sustainability and inclusivity, employing people with disabilities, is commendable. The location was convenient, just a 20-minute walk to the city center or a quick 5-minute ride on the nearby tube.

Very handy for transport, large and comfortable rooms, great for mobility issues, modern and clean, good breakfast, convenient parking.

Nothing all excellent.

The hotel is conveniently located near the Intermodal bus station, making it easy to access transportation for exploring the city. It is also close to San Mames station, providing convenient options for getting around. Situated in the city center, it allows for easy access to nearby tourist attractions. The rooms are modern and spacious, with comfortable beds and a quiet atmosphere at night. The breakfast offers a wide selection of both hot and cold options, ensuring a satisfying start to the day. Additionally, guests can enjoy a pleasant view of the river during a leisurely walk.

A small limitation is the lack of restaurants in the immediate area, although there are plenty of bars available.

Clean, spacious rooms with USB charging points. Triple room had a large bed and sofa bed, each with its own TV. Fantastic location near bus station and 30-minute walk to Old Quarter and Guggenheim Museum. Good breakfast with plenty of choice and friendly staff. Connected with public transport and nice café nearby.

We had an amazing stay at this place! The location just above the bus station was so convenient for us, making our travels around the area so easy. The room was impeccably clean and had everything we needed, from the comfortable bed to the flat-screen TV. The staff was friendly and helpful, and the restaurant served delicious food. We also appreciated the 24-hour reception and free luggage storage.

We were impressed with the level of comfort and service here. The facilities were top-notch, including the free Wi-Fi and air conditioning.

The hotel's modern and stylish design made my stay enjoyable and comfortable. The breakfast, with its excellent variety and quality, was definitely a highlight. The staff were friendly and helpful, ensuring a pleasant experience. The room was well-equipped and the cleanliness was impeccable. The convenient location near the transport hub and the San Mames stadium added to the convenience of the stay. The unique screen in the foyer was a bonus. Despite some minor drawbacks, such as the hotel's location being a bit peripheral and the occasional issue with the lift system, I still highly recommend Ilunion for a great stay in Bilbao. I had a wonderful experience and would choose this hotel again.

The hotel was super clean and comfortable to stay at. The rooms were well-equipped with all the necessary amenities, including a spacious bathroom with a bidet and drying function. The parking garage under the hotel was convenient and affordable, making it easy for us to explore the city without worrying about our car.

The location of the hotel was quite far from the city center, requiring a 20-minute walk or a tram ride to get there. It would have been nice to be closer to the main attractions.

The hotel was super stylish and modern, with spotlessly clean and well-equipped rooms. The breakfast was fantastic, with plenty of delicious options to choose from. The staff were friendly and helpful, and the hotel was conveniently located close to a transport hub, making it easy to get around. We particularly enjoyed the complimentary kettle and fridge in the room, as well as the safe to store our valuables.

We found it difficult to locate the hotel entrance, which was down a left-hand side entrance and not very clearly marked. while we enjoyed the hotel's key location close to public transport, it was frustrating that there was no parking available for drop off/pick up, especially with young children and lots of bags.

We had an amazing stay at this luxurious 4-star hotel. The location was excellent, easily accessible to wherever we wanted to go. This place is on the same site as the bus and train stations, with a tram stop just 2 minutes away. We also found it convenient for the city bus tour, with a stop just 4 minutes away. Even the famous Guggenheim Museum was just a pleasant 30-minute walk away.

This hotel is highly recommended for families, as it offers a range of facilities and services that cater to everyone's needs.

This place exceeded my expectations in terms of comfort and quality. The location was excellent, making it easy to access wherever I wanted to go. Whether it was a short walk to the Guggenheim Museum or the old town, everything was within reach. Plus, being right above the bus station was a major convenience for further exploration. The staff were exceptionally informative and helpful, catering to my every need. With amenities like room service, laundry assistance, and tours/ticket assistance, I felt well taken care of during my stay.

I highly recommend this hotel to anyone seeking a luxurious and comfortable experience.

The hotel had a convenient location, very close to the bus station, which was important for us. The rooms were modern and clean, and the breakfast provided was good. We also appreciated the presence of an underground parking facility.

There was a shortage of lifts, causing long waits.

We had a fantastic stay at this luxurious hotel! The location was simply unbeatable, as it is right above the central bus station, making it incredibly convenient for exploring the area. The staff went above and beyond to ensure our comfort, providing excellent room service and maintaining the highest standards of cleanliness. The hotel amenities were top-notch, with a wide range of services available, including laundry and pet amenities. We also appreciated the tours and ticket assistance offered, which made it easy for us to plan our sightseeing adventures. The room itself was beautifully appointed, with modern features such as heating and air conditioning, a mini-bar, and a terrace where we could relax and enjoy the city views. The soundproofed rooms ensured a peaceful night's sleep, and the toiletries provided were of premium quality.

We highly recommend this hotel to anyone seeking a luxurious and comfortable stay.