During my Christmas stay at this hotel, I was impressed with the stunning interior design and beautiful outside spaces. the decoration throughout the hotel is amazing, creating a visually pleasing and luxurious atmosphere. the hotel's location in the historic area of La Laguna was perfect for exploring the city's attractions. the view from the roof was truly spectacular, offering a great vantage point to admire the surroundings.

the check-in process felt lengthy and bureaucratic, causing unnecessary stress after a tiring day of traveling. the staff could have been more informative and friendly, particularly during breakfast where the service fell short.

I had an amazing stay at this hotel. the common areas were fantastic and I especially loved the lobby and the bar. the cocktails were delicious and the cake was heavenly. the customer service was top-notch, making me feel welcomed and cared for throughout my stay. the hotel had a luxurious ambiance and it was a great bonus to have access to parking, which made it hassle-free to explore the city. I highly recommend this hotel for its great amenities and wonderful service.

Nothing, no complaints at all 😊

The value for money at this hotel was outstanding and the room was fantastic. The location was perfect and the staff treated me so well.

Menu for breakfast could have been more varied.

We loved the beautifully restored historical building with a mix of old and new rooms. The lobby, bar, and other facilities in the old wing were charming. The staff were kind and well-organized. The underground parking was convenient and easily accessible with our room card. The rooftop swimming pool offered stunning views of the old city. The breakfast was plentiful and top-notch. Additionally, the hotel housed the Michelin restaurant Nub. The location was perfect, right in the center of the old city with plenty of restaurants, shops, and pedestrian streets to explore.

Felt right at home, had no complaints whatsoever.

The value for money at this hotel was exceptional. The room was surprisingly modern and comfortable, with a huge bed. The location was great, allowing us to easily explore different parts of the island. The staff was incredibly friendly and accommodating, especially the person who checked us in and explained everything to us.

Breakfast offerings could be improved with better signage for parking.

The hotel's reconverted colonial building is stunning and the preserved inner courtyard and balconies add to its charm. The rooms are spacious and comfortable, with high-quality bathroom amenities. The buffet breakfast is delicious and reasonably priced. The fixed price menu at the hotel restaurant offers a variety of choices and includes beverages and dessert. The location is perfect for exploring the historical section of La Laguna.

Felt welcomed and cared for, staff were always willing to help.

Great breakfast, comfy rooms, friendly staff, central location, nice bar, fantastic team.

Nothings.

The hotel had a good breakfast with a variety of options to choose from. the location was great, with easy access to shops, restaurants, and a free parking spot nearby. We also enjoyed the rooftop pool, which offered beautiful views and was a great place to relax.

The cleanliness of the hotel was not up to par. We noticed dust and dirt in the rooms and hallways even after the cleaning staff had done their work.

Excellent location in UNESCO zone, respectful renovation of old palace, rooftop pool, delicious breakfast, spacious rooms. Loved everything! 🌟

The hotel is stunning, with beautiful decoration and excellent food. We loved the pool and the staff was accommodating to our kids' needs.

Felt like a true getaway, nothing to complain about.

I had a fantastic stay at a stunning hotel in a perfect location. The staff were friendly and accommodating, making me feel comfortable throughout my visit. The hotel itself was beautiful, with a lovely lobby and a rooftop deck that offered spectacular views. The food served at the restaurant was excellent, and I enjoyed the luxurious amenities, including the pool and gym. I highly recommend this hotel for a wonderful stay in San Cristóbal.

We had a great time here! The location is perfect, right in the heart of the historic district. The service was excellent, with room service and car hire available. Housekeeping and laundry were also top-notch. Our room had all the amenities we needed, including air conditioning, mini-bar, and tea and coffee facilities. We loved relaxing on the terrace and indulging in the buffet breakfast. this place has everything we wanted for a comfortable and enjoyable stay.

Highly recommend this hotel to anyone.

Beautifully renovated hacienda with character. Rooftop swimming pool offers stunning views. Lovely breakfast and courtyard to relax in. Convenient location in the old quarter, perfect for exploring Anaga national park. Spacious, comfortable rooms.

The hotel is well-located, being close to everything in the historical center of the city. It's also conveniently close to the airport, making it easy to reach. The rooms are comfortable and the bathrooms are equipped with cute, personal amenities. The service is great, with professional and efficient staff. The breakfast buffet offers a wide variety of delicious pastries, fresh fruit, jamon, and cheeses. The hotel also has a beautiful courtyard lounge, a rooftop pool, and a bar.

The parking can be difficult due to the central location.

we received two complementary tickets for a guided tour of the historical center, which was a nice way to spend an afternoon. the hotel's location was perfect, right in the heart of the city and near many shops and restaurants. Lastly, we enjoyed the rooftop pool, which offered a beautiful view of the city.

There were many negative aspects that made our stay less enjoyable. the room walls were very thin, and we could hear our neighbors, which made it difficult to sleep.