This hotel has a great location, making it easy to access nearby attractions and the metro. The staff here are very helpful and friendly, ensuring a warm welcome upon arrival. The rooms are spacious and comfortable, with all the necessary amenities for a pleasant stay. The hotel offers a range of services, including room service, car hire, and laundry facilities, making it convenient for guests. The lobby and general areas are also lovely, creating a pleasant atmosphere throughout the hotel.

I would recommend this hotel to everyone.

We were pleasantly surprised when we arrived and were quickly checked in with a complimentary upgrade. The room was faultless and spacious, and the bed was comfortable. The breakfast had a huge selection of delicious options, including a live omelette station. The hotel itself was beautiful and well-decorated. Despite a few minor inconveniences, overall I would highly recommend this hotel.

This place is located in a quiet area surrounded by a few restaurants, which was perfect for me. The staff at the reception desk and concierge provided excellent service throughout my stay. They were always helpful and attentive to my needs. The hotel has a variety of amenities such as a fitness center, sauna, and a swimming pool. The spa and wellness center was a great place to relax and unwind after a busy day of exploring. The rooms are spacious and come with many amenities including a flat-screen TV, electric kettle, and a mini-bar. I also enjoyed the buffet breakfast which offered a wide variety of options. this hotel exceeded my expectations and I would highly recommend it to anyone visiting the area. In terms of cons, I would recommend this hotel to families looking for a comfortable and luxurious stay.

Loved the convenient location, massive meeting spaces, unique interior design of El Pelícano, and the cozy Lobby Café. Perfect for events, and the rooms with city views are great. Best of all, the hotel is super quiet. because who needs noise, right?

Just couldn't get over the hassle of having to remember to put a card on the pillow for bed linen change. So inconvenient.

The hotel was conveniently located near the city center, making it easy to explore the surrounding area. There were plenty of restaurants to choose from both in the hotel and in the surrounding neighborhood. Additionally, there were several supermarkets within walking distance, which was convenient for any necessities we needed during our stay.

The service at this hotel left much to be desired. When we arrived, the porter offered to have our bags delivered to our room, but they were not delivered even after an hour and multiple inquiries.

Hearty breakfast, spacious and clean rooms. Helpful staff assisted with parking issues. Enjoyed relaxing in the room during a snowstorm delay. Metro station a bit of a walk, but direct line to city attractions. Excellent wifi.

We loved our stay at this luxurious hotel in a quiet area, surrounded by a few restaurants. The service was excellent with friendly and helpful staff at the reception and concierge. Our spacious room was equipped with modern amenities including air conditioning, an electric kettle, and free wi-fi. The spa and wellness centre was amazing with a sauna, swimming pool, jacuzzi, and massage treatments available. We enjoyed our breakfast buffet with a vast selection of special diet menus, while the snack bar and lounge areas were perfect to relax and grab a quick bite.

Highly recommend this venue to everyone looking for a great staycation and a break from everyday routine.

We had a fantastic stay at this hotel! The cleanliness of the rooms was top-notch, and the hotel facilities were excellent. The location was perfect, not far from the Bernabeu stadium and close to Paseo de la Castellana. We also appreciated the proximity to the metro station Cuzco, making it easy to navigate this city. The hotel's surroundings offered a beautiful view of the city skyline, and there were plenty of good restaurants nearby. Additionally, the staff was friendly and attentive. The breakfast provided was also fabulous.

Everything was spot on.

The hotel was conveniently located near the main attractions and transportation. They offered complimentary breakfast and free Wi-Fi. The room was spacious and well-furnished with great amenities.

The hotel's celebration was underwhelming and poorly organized. Staff appeared rushed and overwhelmed, resulting in poor service and long wait times.

I had a fantastic stay at this hotel. The room was very comfortable and spacious, providing a great place to relax after a long flight. The hotel facilities were top-notch, including a pool and bar. The location was perfect for me, as it was very close to the metro station and within walking distance of various museums and the Real Madrid stadium. Additionally, the staff were extremely friendly and helpful, making my experience even more enjoyable.

Nothing, all was good.

Fantastic Staff

We stayed at this hotel with our three young boys and had an exceptional experience. The staff was incredibly knowledgeable, kind, and helpful. They made us feel welcome and went above and beyond to ensure our stay was enjoyable. We were impressed by their professionalism and genuine care for their guests. I'll definitely recommend this hotel for its fantastic staff and excellent service.

The location was great, friendly service, helpful staff, spacious rooms, good hotel facilities, quick and high-quality room service.

Can't fault anything about it.

Clean room, friendly staff, convenient location near metro. Great breakfast with plenty of options. Service was not affected by hotel occupancy. Wide variety of food.

Das Hotel befindet sich auf einem Hügel und bietet somit eine atemberaubende Aussicht auf die umliegenden Berge und den Gardasee. Die Zimmer sind modern eingerichtet und bieten einen eigenen Balkon, um die schöne Sicht zu genießen. Das Frühstück ist vielfältig und ausreichend, und das Personal ist hilfsbereit und freundlich.

Unerfreulicherweise liegt das Hotel an einer befahrenen Straße, was tagsüber zu etwas Lärm führen kann.

I recently had the pleasure of staying at a beautiful luxury hotel in Madrid, and I must say, it was an incredible experience. The hotel, recently refurbished, was spotlessly clean and exuded comfort and elegance. The staff at the hotel were friendly, professional, and always ready to assist. The spacious and comfortable room provided a great retreat after a long day of conference activities. The hotel's convenient location, with easy access to public transportation and a variety of excellent restaurants and cafes nearby, made exploring the city a breeze. The lobby and other public spaces were large and well-appointed, adding to the overall luxurious ambiance. I couldn't have asked for a better stay and would highly recommend this hotel to anyone visiting Madrid.

Absolutely nothing to say about dislikes. 👍