We stayed at this 4-star hotel recently and had a great experience overall. We found the location to be very convenient, with easy access to public transportation and nearby shopping stores. The room was comfortable and well-equipped with all the necessary amenities. The staff were friendly and supportive, always ready to answer any questions or help us during our stay. We especially appreciated their kindness in packing a breakfast for us when we had to leave early. The hotel also had a lovely leisure swimming pool and outdoor area, perfect for relaxing and enjoying the warm weather.

The hotel staff at Novotel was extremely friendly and welcoming, making my stay enjoyable from the moment I arrived. I was impressed by the cleanliness of the room, which had a nice view and good air conditioning, perfect for the hot summer weather. The shower was spacious and of high quality, providing a refreshing experience. The hotel restaurant served delicious food, and there were convenient transportation options with a bus station right next to the hotel. I had a great experience at Novotel and would highly recommend it for a relaxing and comfortable stay.

I recently stayed at a hotel in Madrid and had a pleasant experience. The location was great, only a 10-minute taxi or metro ride away from the busy city center. The staff was friendly and helpful, especially in arranging transportation for me. The room was comfortable and the bathroom was clean. The breakfast offered a variety of options and was delicious. I enjoyed my stay and would recommend this hotel to others looking for a convenient and comfortable place to stay in Madrid.

One negative aspect was that there were no nearby options for food or drink, so I had to rely on transportation to explore different dining options.

Helpful and professional staff, convenient location with free parking, bus stop and metro station nearby, clean rooms with comfortable beds and daily cleaning service.

Nothing not to like.

Convenient location near bus stop, helpful multilingual staff, flexible check-out, assistance with transfers. Child-friendly atmosphere with comfortable rooms and free electric car charging. Great stay with fantastic staff.

As friends who love going out at nights, we loved the convenient location with a bus stop right outside the hotel. Bus 53 took us to the city center in just 15-20 minutes, perfect for resting from driving.

Felt safe, no complaints.

I had a really lovely stay at this hotel. The location was great as it was close to the city center, but still in a quiet area. The hotel's service was exceptional, with room service, car hire, dry cleaning and laundry all being easily accessible. The rooms were very comfortable and had everything I needed, including tea and coffee facilities and a mini-bar. Additionally, the terrace was a delightful place to relax and soak up the sun.

If you are travelling with your family, I would definitely recommend this hotel.

The complimentary breakfast was satisfying and had plenty of options to choose from. the hotel has a great location, and is just a few minutes away from a train station and local shops.

The air conditioning in the room was not working properly and the temperature was uncomfortably warm. the noise level in the hotel was high, making it difficult to relax after a long day of sightseeing.

I had a fantastic stay at this luxurious hotel. The location was great, just a short walk away from where I needed to be. Although it wasn't near the main attractions, there was a bus station right next to the hotel that took me to the city center in just 30-35 minutes. The staff was incredibly helpful throughout my stay, making sure I had everything I needed. The room was clean and the bed was incredibly comfortable, providing me with a great night's sleep. The hotel also had a nice swimming pool, perfect for relaxing after a long day of exploring the city.

I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. The location is great, with easy access to public transportation and a short distance from the city center.

The value for money at Novotel was excellent, with a comfortable room and great temperature control. The location was convenient, making it easy to reach the city center by metro or cab. The staff were incredibly welcoming and attentive throughout my stay.

Breakfast delights, but could use more variety in the hot selection.