The receptionist was helpful and knowledgeable, making our check-in process smooth. The room was clean and comfortable, with a lovely balcony to enjoy the view. The hotel's location was great, within walking distance to the ski lifts and the center of the village. This made it convenient for us to explore and enjoy our romantic escape.

We had a negative experience with some of the staff. One particular staff member was incredibly rude and unprofessional, making our interactions unpleasant.

The hotel is conveniently located close to the city center, making it easy to access the shops, restaurants, and other attractions. It is also very close to the cable car station, providing a quick and easy way to reach the magnificent Matterhorn. Additionally, the hotel is situated in a quiet area away from the bustling crowds, ensuring a peaceful and relaxing stay. The rooms are spacious and clean, with modern bathrooms that are well-maintained. The friendly and helpful staff at the reception desk provide excellent service, offering useful information and suggestions for activities in the area. The breakfast buffet offers a good variety of options, including yogurt, cereals, cheese, meats, and juice. There is also the option to request eggs cooked to your liking from the kitchen. Some of the advantages of the rooms are the balconies that offer nice views of the mountains, the reliable and easily accessible free wifi, and the comfortable beds.

The lack of air conditioning in the rooms can be an issue on warmer days, especially if the weather is hot outside.

The balcony offers fantastic views. Staff is helpful and friendly, providing sightseeing advice. Reception and kitchen staff are outstandingly friendly and helpful. Mail contact before arrival is professional. Good localization. Spacious toilet and bathroom. Room temperature and cleanliness are satisfactory. Breakfast is abundant and staff is helpful. Beautiful view from the room.

The hotel is located on a quiet road, away from the hustle and bustle of the main shopping area, but still within a comfortable walking distance. The rooms are clean and comfortable, with nice balconies that offer a view of the moonlighted mountains. The newly upgraded bathrooms add a touch of luxury to the stay. The breakfast options are great, with a variety of hot and cold dishes, including delicious Swiss delicacies.

All was fine, no improvements needed.

The rooms were clean and cozy, and the staff was friendly and warm. The location was very convenient, with a grocery store nearby and hiking routes just a kilometer away. What I loved most was the extra effort the hotel staff put in to make my stay special. I highly recommend this place, especially the breakfast. I'll definitely recommend this hotel.

Complimentary chocolate on arrival and a free xmas drink made us feel welcomed. Convenient location, close to the slopes and town center, meant we didn't have to waste time traveling. The view of the snowy mountains from our room was breathtaking.

The rooms were tiny and cramped, we could barely fit our luggage in there. The bathroom was not well ventilated and smelled bad.

Hotel staff friendly, clean and cozy rooms, nice balcony, comfortable beds, spacious and clean room.

All was perfect.

The hotel was immaculate with great amenities, including a brand new kitchen for guests to use. The staff, particularly Rita and Isabelle, were friendly, helpful, and went above and beyond. The location is convenient, close to the gondola and train station. highly recommended.

Felt like a home away from home, no complaints.

Cozy room, beautiful view, helpful staff, great breakfast, spacious hotel.

Everything is what I need and want.

The location was great for exploring Zermatt, with beautiful views from the room. The staff was friendly and helpful, and the breakfast had a good variety of options. The room was spacious and clean, with a comfortable bed and a balcony.

Nothing, no complaints at all.

My stay at Hotel Adonis was wonderful! The interiors had a charming retro vibe, especially the floral wallpaper near the sauna. The room was surprisingly comfortable and the atmosphere was so relaxed. I even had a beautiful balcony where I had the unexpected pleasure of witnessing a visit from a hummingbird hawkmoth. The staff were friendly and knowledgeable about the local area. The value for money was excellent as well. I highly recommend this hotel for its coziness and great experience.