Luxurious hotel with top facilities. Polite and helpful staff. Delicious food, both in the atrium restaurant and room service. Stunning, clean, and spacious room with amazing view. Convenient location near downtown shops and cafes.

Can honestly say there wasn't anything not to like.

The hotel's location is fantastic, situated right in the city center. It is conveniently close to the train station, with a direct line that takes you straight to the factory. The rooms are spacious and clean, with a stunning view of Hsinchu and the surrounding mountains. The bathroom is well-maintained, and the facilities such as the gym are well-equipped and clean. The staff at the hotel are professional and friendly, providing excellent service to ensure a pleasant stay. The breakfast offers a variety of food and beverages, although the quality could be improved.

One negative aspect is the noise from the open area on the 12th floor, which can be disruptive for those requiring sleep before 9:00 pm.

I got great value for my money at this hotel. The room was comfortable and had a fantastic view of the city. The location was convenient and the staff were extremely friendly and helpful throughout my stay.

Hotel breakfast could have had a wider variety of options.

The hotel had spacious and well-kept rooms, perfect for a comfortable stay. The breakfast buffet was excellent, offering a wide variety of options. I also enjoyed the added benefit of the heated indoor swimming pool, gym, and spa facilities, which helped me relax after a long day. Additionally, the hotel was conveniently located just a 10-minute walk away from Big City and the shopping centers.

The room did not have heating, making it quite cold during my stay. The duvet provided was also thin, adding to the discomfort.

Convenient location. Spacious and comfortable rooms. Good meeting rooms. Energetic bellmen. Nice room amenities. Reliable wifi. Helpful staff. Great views. Good breakfast buffet. Excellent steakhouse. Well-organized taxi service.

Likes and Best aspects: The hotel is located in a vibrant area with plenty of shops and restaurants nearby. The staff were friendly and helpful, and the room service spoke English. The rooms were clean and spacious, with a fast and reliable internet connection.

Dislikes and Worst aspects: The breakfast buffet had a limited selection of food and wasn't very tasty.

I had a fantastic stay at this hotel. The room was spacious, clean, and comfortable. The staff were very friendly and helpful, making my stay even more pleasant. The hotel is conveniently located in the middle between Hsinchu and North Hsinchu Station, making it easy to explore both areas. The breakfast buffet had a great selection of dishes and the hotel facilities were excellent.

No negatives.

Central location, spacious and comfortable rooms, convenient Business Center, energetic and well-dressed Bellmen, overlooking elegant Promenade restaurant and circular staircase, chocolates and fruit in rooms.

None.

The hotel had luxurious decor, well-maintained swimming pool, friendly staff, energetic bellmen, elegant restaurant, and helpful bellmen for site-seeing arrangements. Spacious rooms, convenient location, good breakfast buffet, nice lobby, and accommodating reception staff.

Nothing that I didn't like.

Luxurious accommodations, polite and helpful staff, delicious food, stunning and clean rooms, comfortable bed, well-located near downtown.

Luxurious hotel, polite and helpful staff, delicious food, stunning and clean rooms, comfortable bed.

Could not be improved in any way.

I had a fantastic stay at this hotel! The staff were very friendly and helpful throughout my time here. The room was excellent, with a comfortable bed and great views over the city. The temperature in the room was always comfortable, a rarity in hotels in Taiwan. The buffet breakfast had a great selection and the steak house on the 9th floor was truly excellent. The concierge staff on the ground floor did an amazing job arranging taxis for guests during the cold days in this city. the cleanliness, hotel facilities, transportation, and the helpful staff were all superb.

It was all superb.

The staff was very friendly and helpful. The room was excellent with a comfortable bed and good city views. The hotel provided a comfortable room temperature during a cold period. The buffet breakfast selection was very good. The ground floor concierge staff were excellent in arranging taxis during cold days.

Absolutely nothing.

Great View, Average Room. The location of the hotel was great, with a stunning view of the city skyline. The rooms were spacious enough for us, but not as clean as we were hoping for. We did appreciate the amenities like the functional shower and comfortable beds. The staff was friendly, but not as accommodating as we would have liked. Our favourite aspect of the hotel was definitely the view from our room, which made up for some of the shortcomings.

Poor Value for Money, Crowded Breakfast Buffet. The breakfast buffet was very crowded, and the selection was not worth the high price we paid.

This luxury hotel exceeded my expectations with its exclusive amenities and excellent service. The indoor swimming pool, sauna, and jacuzzi provided the perfect environment for relaxation. The restaurant offered special diet menus and delicious packed lunches. In addition, the spacious room had exclusive leisure facilities, such as a TV room and a private steam room. The location was also convenient for my needs.

Although the hotel was remarkable overall, the massage service was just average. We had a full body massage that didn't meet our expectations.