Our stay at W in Koh Samui was worth every penny. The room was fantastic and the value for money was excellent. The location was just perfect, with beautiful scenic views. The staff treated us with utmost care and provided excellent service.

The menu for breakfast could be more diverse, offering a wider variety of options to choose from.

We had a wonderful 7-day stay at the W Hotel! the location was perfect, with a beautiful view and the beach just steps away from our villa. the staff went above and beyond to assist us with all our needs, and we particularly want to thank Ammie for her kindness and exceptional service. the room was spacious and comfortable, and the villa pool was a lovely addition. the breakfast selection was extensive and delicious. our honeymoon experience at W was truly memorable.

No issues to mention 😊

Loved the private pool villa, stunning views, fantastic staff, amazing breakfast, smooth bed sheets.

No.

The staff throughout the hotel were fantastic, friendly, and warm. the views from the hotel were fantastic. the hotel felt quiet, romantic, and beautiful. Thoroughly enjoyed the free ice cream and water sports available.

There were no negative aspects to our stay, everything was perfect.

We had an incredible stay at this hotel. The private pool villa was absolutely amazing, with a fantastic view of the beach. The room had everything we needed and was very clean. The hotel facilities were top-notch, including the spa which was excellent. The breakfast spread was one of the best we've ever had, with a great variety of choices. The staff were friendly, polite, and always helpful. In particular, Kitty made extraordinary executive decisions that rescued an otherwise disappointing Christmas dinner buffet. The bathroom amenities were outstanding, including face wash and everything you could ask for. We were impressed by the extraordinary service provided by the duty manager, Mario, and the R&B Manager, Charungsak. We also loved the unique touch of the "floating" pods in the reception area.

Nothing. It was perfect.

As longer term business travelers, we really appreciated the helpful staff and their willingness to assist us. The extra facilities provided were a great help and the spacious rooms were perfect for our needs. The villa pool was a lovely bonus and the breakfast offered a wide variety of options. The view from the hotel was stunning and having the beach right in our own garden was an absolute delight.

Felt like home, no reason to complain.

Trendy lobby decor. Tasteful breakfast, but limited choices. Private villa pool is great. Superb beach view. Good room with all necessary amenities. Friendly and helpful staff. Excellent spa. Good breakfast variety. Overall enjoyable stay.

The private pool villa was stunning and had every facility. The staff were fantastic and the views were fantastic. The hotel felt quiet, romantic, and beautiful. Enjoyed the beach access, food selection, and excellent service from the staff. The breakfast spread was incredible and the upgrade was a nice surprise. Great for couples seeking privacy and romance.

All was good.

We had a romantic getaway and there were some things we enjoyed about our stay. The staff were friendly and helpful, especially at the restaurant. The private beach was a nice touch and we loved having our villa with a private pool and beach access. The lobby was beautiful and added to the overall ambiance of the hotel. Additionally, the location was away from the busy areas, which gave us a peaceful and relaxing stay.

There were some negative aspects to our experience. The mosquitoes were a constant issue and the repellents provided did not work effectively.

We had an absolutely amazing stay at the W Hotel in Koh Samui! The staff were incredibly helpful and generous. The rooms were beautiful and the location was great. Special thanks to Ammie and Kitty for making our honeymoon memorable!

All good.

My stay at the hotel was absolutely amazing. From the moment I arrived, the staff made me feel welcome and went above and beyond to ensure my comfort. The cleanliness of the rooms and hotel facilities was impeccable, making me feel right at home. The location was prime, allowing me to easily explore the island and discover all it had to offer. The breakfast provided was delicious with a wide variety of options to choose from. But the best aspect of all was the staff. They were friendly, attentive, and always willing to assist me with anything I needed. The atmosphere of the hotel was perfect, creating a romantic and beautiful atmosphere that made my stay truly memorable.

Nothing, it is perfect.

Fabulous views and exceptional service. During our stay at W Koh Samui, we were treated like VIP guests. The staff went above and beyond to ensure our experience was unforgettable. We were welcomed with a surprise birthday cake for our daughter and upgraded to a stunning sea view villa. The service at every level, from the buggy crew to the breakfast and dinner staff, was top-notch. The meals were delicious and catered to our special requests, including those for our toddler. The resort's main pool and beach offered amazing views, making our stay even more memorable. The spa treatment and fitness center were also excellent. We were impressed by the attention to detail and personalized service throughout our stay. I highly recommend W Koh Samui for a truly fabulous experience.

Stunning private pool villa with incredible facilities. Enjoyed daily activities and memorable Muay Thai experience. Super friendly and attentive staff. Complimentary birthday cake was a highlight. Room prep and evening turn down service was a nice touch. Fabulous breakfast with delightful morning Champagne. Hammocks on private beach with bar service made the holiday perfect.

We stayed at this luxurious hotel for 3 nights and it exceeded all expectations. the staff was extremely helpful and attentive, fulfilling all of our exclusive needs. the infinity pool and stunning beach access were perfect for relaxing. the Spa & wellness centre was fantastic with a variety of treatments available, as well as sauna, steam room, and Turkish bath.

The only minor issue we encountered was the mosquitoes in our room. Despite the hotel's efforts to provide bug spray and keep them out during cleaning, they were still present.

The breakfast was great, with lots of variety and tasty options. Plus, the ocean view from the restaurant was stunning. the location was convenient as it was close to the airport and had easy access to tourist attractions.

Our experience was marred by a noisy room and poor service. the room was located near a busy street, which made it hard to sleep at night.