The recent stay was absolutely top-notch - the staff were super friendly, the rooms were lush, and the food was on point! We got a surprise cake for my son's birthday, which was a great touch. The team really made us feel like VIP guests. 🎂 Spa and outdoor pools were awesome for some chill time. Only hiccup was having to pay extra for my 8-year-old's half-board - a bit unexpected, but it didn't spoil our overall fantastic experience.

I keep returning to a fantastic spot that has everything I need: Wi-Fi, 24-hour services, beach access, spa, water activities. The staff once helped with early check-in, leaving me no doubts - I'm coming back for holiday.

INCREDIBLE location, breakfast with fresh juice and health drinks was a pleasant surprise, upper floor had stunning views.

During my business trip to Dubai, our director chose Atlantis, and I was thoroughly impressed with the hotel's offerings. The large designer gym was a highlight for me, providing state-of-the-art equipment and ample space for a complete workout. The gym's modern design and variety of equipment made it easy to stay in shape, and the attentive staff ensured it was always clean and welcoming. Additionally, the expansive outdoor pools and luxurious spa were perfect for relaxation, offering a serene atmosphere and top-notch amenities.

Wait 2 h for check-in.

During my transit stay at Atlantis, The Palm hotel in Dubai, I was captivated by the stunning marine habitats, where I could witness a mesmerizing array of 65,000 marine animals through the underground tunnels. The hotel's convenient location, just 35km from Dubai Creek SPB and 19km from the Financial Centre, made it an ideal stopover for my travels.

Although my stay was overall enjoyable, I did notice that the mattresses on the bed were not as comfortable as expected, causing some slight discomfort and back pain during the night.

Our kids were thrilled with the record-breaking rides and the thrilling water slides at the largest waterpark in the Middle East. The Kids Club provided top-notch entertainment for our children, while the teens' hangout spot offered a chance to dance and play the latest video games.

My wife says that a small automatic bulb for soft lighting at night would be great for families with children.

The grandeur of the hotel's decor and the nautically themed columns in the lobby brought a sense of elegance and charm to my stay. The accessibility for senior people was remarkable, with wide hallways and gentle slopes, making it easy for me to navigate and enjoy the hotel's general areas without any difficulty.

I would have appreciated if the children of the staff were more attentive to the special needs of senior guests.

I had an amazing stay at a hotel in this city. The cleanliness of the hotel was impeccable, and the facilities were top-notch. The hotel offered convenient parking and transportation options. Its location was perfect, with easy access to both the Saffron restaurant and the Aquaventure waterpark. The breakfast provided was delicious, with a wide variety of options to choose from. The staff was incredibly friendly and helpful, making my stay even more enjoyable.

Nothing all excellent.

Incredible breakfast at Kaleidoscope with a wide variety of options. Extraordinary entertainment options for the whole family. Kid's waterpark designed to protect them from the sun. Well-maintained and safe waterpark with plenty of lifeguards. Good facilities throughout the hotel. Friendly and helpful staff. Imperial Club rooms with added benefits like access to waterpark, aquarium, and kids zone. Luxurious room with beautiful design. Multiple pools with stunning views and attentive lifeguards.

Felt very safe and had no complaints whatsoever.

Our stay at Atlantis was incredible. We loved the room and how clean it was. The hotel even surprised my son with a birthday cake when they found out we were celebrating his birthday for the second time at the hotel. The in-room dining was delicious and the portion sizes were just right. The waterpark was a great adventure, and we want to give a special thanks to Mr. Saleh and Shaffi at the Aquaventure section. They went above and beyond to make sure our stay was enjoyable, especially for our two kids. They made our day at the waterpark truly memorable. The hotel itself had fantastic facilities, amazing restaurants, and a great location. The staff were all very friendly and provided excellent service. Everything about our stay at Atlantis was perfect, from the moment we arrived until we checked out. Saad at reception recommended that we upgrade to the Imperial club, and it was well worth it. Hashim, who helped us during check-out, was very detailed in explaining our bill. The Atlantis staff were always attentive to our needs and made us feel like we were in a magical place. We can't wait to book our stay for next year.

Everything we experienced at Atlantis was exactly what we needed and wanted.

Exceptional service, exceptional location, exceptional amenities, exceptional food. Family friendly with high-quality services, discounts on restaurants and great kids club services. The aquaventure is a must-visit. Special shoutout to Owais from front desk.

None.

My stay at Atlantis was fantastic! the variety of activities and impeccable service made it the perfect family vacation spot. the hotel's attention to detail in decor and cleanliness was impressive. the spacious room, beautiful beach, and multiple dining options truly enhanced the experience.

Limited adult-only areas. Visual issue with shore water.

Stayed at Atlantis with my family for 3 wonderful nights. We were upgraded to a spacious Regal Family Suite with Imperial Lounge Access. The hotel is perfect for both adults and kids with a variety of activities. The aqua and aquarium are amazing, and the breakfast at Saffron is delicious. The staff, especially Mr. Bahget and Ms. Radia, were welcoming and attentive, making our stay extra comfortable. The hotel exceeded all our expectations and made our first visit to the UAE unforgettable.

Totally recommend this hotel.

The weather during our stay was amazing, allowing us to fully enjoy the outdoor facilities. The variety of food options available at the hotel was also a positive aspect, with plenty of restaurants to choose from. Another advantage was the cleanliness of the hotel, everything was well-maintained and spotless.

One of the worst aspects was the limited check-in counters, making the process very slow and frustrating, especially during peak check-in times. Additionally, we were disappointed that children under 3 were not allowed in the kid's club, as our 2.5-year-old daughter was unable to join in on the fun.

We had a fantastic stay at this hotel. The cleanliness was top-notch, with spotlessly clean rooms and facilities. The hotel had excellent facilities, including unlimited access to the water park over two days, which was a major highlight of our stay. The location of the hotel was convenient, with easy access to the water park and parking right in front of the car park area. The staff were friendly and provided excellent service, particularly the cleaning crew who were polite and efficient.

No complaints.