I recently had the pleasure of staying at this hotel and it was a truly delightful experience. The location, nestled in a very quiet area, provided a serene and peaceful environment allowing me to have a good night's sleep before a hardworking day. The hotel is surrounded by scenic gardens, adding to the overall charm and tranquility of the place. The service was top-notch, with attentive staff who made me feel welcome from the moment I arrived. The room was spacious and well-equipped, with amenities such as a heating system and a mini-bar. I especially enjoyed the sitting area and terrace, where I could relax and soak in the beautiful surroundings. The in-room safe provided a sense of security, and the patio with garden furniture was a wonderful spot to unwind after a long day. The hotel also provided free toiletries, an electric kettle, and a television for added convenience. The carpeted floors added a touch of comfort, and the dining options, including a restaurant and a bar/lounge area, ensured that I had plenty of choices for meals. The picnic area with tables was a lovely touch, allowing for outdoor dining. the hotel offered a luxurious and comfortable experience, with impeccable service and a range of amenities.

Although this place has many positive aspects, the staff seem like they need a lot more training in hospitality. It was evident that some of them were confused and lacked an understanding of their job roles.

I stayed at a hotel in a quiet, semi-rural location with lovely grounds. The staff were friendly and helpful, and the beds were really comfy. The hotel had good facilities including a pool and gym. I enjoyed the small pack of bourbon biscuits that came with the tea and coffee. The check-in staff were also friendly and welcoming.

The WiFi in the rooms wasn't very good and the room didn't have air conditioning or room cooling. The cleanliness of the room was questionable, with dust on the bedside tables and work table.

The room was pleasant and the breakfast was delicious. The Wi-Fi was reliable. The bar and restaurant were modern and clean. The hotel's surroundings were beautiful, with a park nearby.

great hotel, lovely staff, amazing breakfast, spacious room, will return. exceeded expectations.

Slow service.

Nice bar area. Tasty buffet breakfast. Fantastic new receptionist. Helpful blonde lad in the restaurant. Fresh and tasty pizza. Great steam room and Jacuzzi. Clean room with comfortable bed. Variety of teas, coffee, and biscuits. Dog-friendly with lovely grounds for walking.

All was perfect.

The location of the hotel is great, with beautiful outside areas where you can relax and enjoy the front garden. The service provided by the staff was exceptional, and they were always willing to assist with any requests. The rooms were spacious and clean, with a comfortable mattress and a well-maintained bathroom. The breakfast offered a variety of options, including a delicious porridge. The hotel also had dog-friendly policies and good food options in the bar area.

The prices in the restaurant were a bit overpriced, which may deter some guests from dining there.

The room was spacious and well-appointed, providing a comfortable stay. The sauna was a nice bonus for relaxation. The hotel's location offered a serene atmosphere, perfect for a peaceful getaway. I would recommend this hotel for its amenities and tranquility.

Large well-maintained room with safe, friendly staff, good portioned meals, nice quiet location with spacious grounds, great breakfast buffet, lovely pool.

Everything was fantastic.

Friendly reception staff, comfortable bed, modern bar/restaurant, clean pool facilities, lovely grounds with nearby park. Great service from hardworking young staff. Accommodating and helpful breakfast assistance. Good quality and availability of breakfast. Limited but well-priced dinner menu. Quiet location, close to Designer Outlet and town center. Fantastic staff, quick issue resolution. Warm pool, clean facilities. Good value for money. Great breakfast with a variety of options. Clean room, nice TV, adjustable heating. Tricky shower.

I recently stayed at this place and had a really enjoyable experience. The location is perfect, nestled in a quiet area away from the busy town. The surrounding gardens provide a peaceful and scenic atmosphere that is ideal for relaxation. The rooms were well laid out, clean, and extremely comfortable, providing everything I needed for a pleasant stay. It was a bonus that they allowed pets, and they even provided special amenities like treats and water for my furry friend. The staff were incredibly friendly and helpful, always going above and beyond to ensure I had a great stay. I also appreciated the on-site gym and pool, which added to the overall luxury and comfort of the hotel.

I highly recommend this hotel to all. Its prime location in a quiet area, the excellent service, and the luxurious amenities make it a top choice for anyone seeking a comfortable and relaxing stay.

The new year celebration had some complimentary bubbly and festive hats, which added some cheer. The location was convenient, just a short drive away from some nice attractions. The breakfast was a highlight, with a good selection of hot and cold options.

We had to wait ages for our drinks and then our food, even though the restaurant wasn't busy. The room had some issues, such as a broken iron and a fridge that didn't work.

The swimming pool at Alexandra House was a true paradise. The water temperature was perfect, and I felt incredibly refreshed after my swim. The staff at the reception were also extremely helpful and went above and beyond to ensure my stay was enjoyable. I would highly recommend this hotel for a relaxing and comfortable getaway.

Great price, gym facilities, spacious room, soft bed, hot drink selection, good food.

Nothing, it was perfect.

Our stay at this hotel was great value for money. The room was spacious and well-furnished, and the staff treated us with discreet helpfulness, especially since I use a wheelchair. The location was also very convenient for breaking our journey on the M4.

The breakfast menu could be improved with a wider selection of bread options, such as rolls, croissants, or French bread.