Staff helpful, multitask well, but not communicative. TV remote missing, replaced promptly. Clean, comfortable room. Delicious food. Lovely location. Friendly staff. Fabulous stay.

The staff went above and beyond to accommodate our late arrival and made us feel welcomed. Our room was beautifully presented and impeccably clean. The breakfast was delicious, and we were even able to have it before heading out. The location was perfect for visiting nearby attractions. I highly recommend this hotel for its excellent service, comfortable rooms, and great food.

Easy to use and regulate radiator. Good breakfasts and bathroom. Use of a lounge. Convenient location near interesting places, especially the hills. Enjoyable conversation with receptionist about Brexit.

We had a fantastic time at this cozy and traditional hotel. The breakfasts were excellent, and the staff in the breakfast area were cheerful and welcoming. The location of the hotel was ideal, with easy access to fantastic ridge walking and stunning countryside views. The proximity to the train station made it convenient to explore the town and the bar in the hotel was welcoming and comfortable. The bar staff were attentive and served us drinks while we enjoyed a public guest room all to ourselves. it was a warm and friendly experience.

None. 😊

Located in an attractive rural area, Colwall Park offers a peaceful retreat for a group of friends. The hotel's open-air cinema in the gardens provides a unique and entertaining experience. Being next to the train station is also a convenient advantage, making transportation hassle-free. The rooms are comfortable and spacious, with accommodating staff going the extra mile to make guests feel welcome. The delicious food at the restaurant and the excellent customer service add to the overall pleasant stay.

Some of the rooms may be a bit tired and the showers could use updating.

I had a wonderful stay at Colwall Park in Great Malvern. The hotel has a charming and character-filled atmosphere that immediately made me feel at home. The staff went above and beyond to ensure that I had a comfortable and enjoyable experience. The breakfast was absolutely delicious, with a wide variety of options to choose from.

Although I only stayed for one night, I was able to experience the exceptional service and attention to detail that the staff provided. The room itself was cozy and comfortable, with all the amenities I needed for a relaxing stay.

Friendly staff and welcoming to both humans and dogs. Excellent food and a great cheese board. High quality towels and a dog-friendly atmosphere. Convenient location near the train station.

This hotel offers great value for the money, with affordable prices and attention to detail. It is conveniently located next to the Birmingham to Hereford railway, making it an ideal spot for exploring the picturesque rolling countryside and reaching the Malvern hills by foot. The staff provides excellent service, and the rooms offer stunning views of the Malvern Hills. Guests can also enjoy high-quality locally sourced food for breakfast, including delicious vegetarian sausages.

Nothing to improve, everything was perfect.

The breakfast was included and of good value. The staff are friendly and accommodating, willing to help where possible. The rooms were clean and comfortable, with tea and coffee facilities. It’s in a great location for visiting the local attractions and public transport is easily accessible.

The hotel lacked professionalism in the front desk area. The noise throughout the night was unbearable and made it almost impossible to sleep.

Convenient location for Malvern Hills and countryside. Friendly and efficient staff, with excellent food and service. Cooked-to-order breakfast. Perfect for exploring and outdoor activities.

I had an amazing stay at this hotel in a great location near the hills. The staff were incredibly friendly and helpful, going above and beyond to ensure I had a pleasant experience. They even organized a breakfast bag for me to take to an event I had to attend early in the morning. The hotel facilities were excellent, with a cozy and warm room that had comfortable beds and duvets. The cleanliness was top-notch, and the hotel had a charming and character-filled atmosphere. The breakfast was delicious, and the bar had a fantastic selection of gins. the staff, location, cleanliness, and hotel facilities were all exceptional.

Can honestly say there wasn't anything not to like.

The location of the hotel was perfect for exploring the surrounding area, especially the nearby hills. We also appreciated the convenience of the parking facilities, which made it easy for us to come and go as we pleased. The staff at the hotel were extremely helpful and friendly, providing us with excellent service throughout our stay. We were particularly impressed with our spacious and clean room on the top floor, which offered a peaceful and relaxing atmosphere. The comfortable bed and quality linen provided a great night's sleep. we enjoyed the eco-friendly touch of having filtered water and biscuits in the room.

There were a few minor disappointments during our stay. The lamps and glasses in our room were quite dusty, which detracted from the overall cleanliness.

Friendly and helpful staff. Clean and comfortable rooms. Great view of the hills. Good location for exploring the area. Nice cosy bar. Pleasant dining room with good selection at breakfast. Beautiful suite with comfortable bed. Excellent bar and waiting staff

Could not be improved in any way.

Our stay at the hotel was exceptional. The suite we stayed in was spacious and beautifully decorated, with a recently refurbished bathroom. Although the furniture and carpet were a bit dated, it didn't take away from the overall comfort of the room. The staff, especially Matt the duty manager, went above and beyond to ensure our stay was enjoyable. They were friendly, helpful, and always available. We would definitely choose to stay at this hotel again if we find ourselves in Worcestershire.

Absolutely no dislikes. 😊

I had a wonderful stay at this country-style hotel at the foot of the beautiful Malvern Hills. The staff were welcoming and our room, although on the small side, was well-appointed with a shower. The food in the restaurant was nicely presented and the service was personal. We also enjoyed a meal in the bar, which was more affordable. The hotel's location was perfect, with easy access to Malvern, Worcester, Ledbury, and Hereford via the nearby train station.

Nothing, it was perfect! 💯