The hotel exceeded my expectations. The staff was very friendly and welcoming. The room was very clean and comfortable. I also enjoyed the tasty food in the hotel's restaurant. The location was perfect for exploring the local area, with easy access to nearby attractions. a great experience that I would highly recommend.

I can't think of anything negative to say about my experience at this hotel. Everything was perfect and I would definitely stay here again in the future.

I got great value for my money at Cotford Hotel. The room was luxurious and the bed was super comfortable. The staff treated us like VIPs, from the warm welcome to the owner personally wishing my wife a happy birthday. The location was brilliant too, with beautiful gardens and a lovely outdoor seating area where we enjoyed drinks in the sunshine.

The breakfast menu could use a little improvement to make it even better.

The food at the hotel was absolutely delicious, with a wide variety of options to choose from. The menu was well-presented and the dishes were cooked to perfection. The staff were also very attentive and helpful throughout our stay. the location of the hotel was excellent, with easy access to key attractions and amenities in the area.

The size of the room. It was quite small for the price we paid, especially considering it was the new year period.

The food was absolutely fantastic! Every meal was a taste sensation, and the presentation was beautiful. The attention to detail in the dishes was truly impressive. The staff were also a highlight of my stay. They were friendly, attentive, and went above and beyond to make sure I had everything I needed. The location was also great, with beautiful views of the surrounding area.

One negative aspect of my stay was the issue with corkage. They threatened to charge me for opening a bottle of wine without discussing it first, which put a damper on the start of my trip.

The hotel is conveniently close to the town centre, making it easy to explore the bustling area of Malvern. The well-kept gardens provide a peaceful oasis for guests to relax in. The staff are friendly and attentive, with the young lady at the front desk impressively handling a difficult customer situation. The hotel offers beautiful rooms with comfortable beds, ensuring a good night's sleep. the delicious breakfast sets guests up for the day ahead.

It would have been preferable to have a shower screen instead of a curtain in the bathroom.

Luxurious stay, expansive room, impeccable food, excellent customer service, beautiful location.

Everything is what i need and want.

The attention to detail was impressive, from the beautifully maintained gardens to the rooms with their own distinct character. The staff were friendly and accommodating, ensuring that all my needs were met. The breakfast each morning was delicious, with a wide variety of options to choose from. I particularly enjoyed the fantastic views from my room, which added to the overall charm of this hotel. Definitely a great value for money stay!

All in all, my stay at this hotel was absolutely perfect.

We, as old folks, loved the spacious rooms and the peaceful atmosphere. The staff were friendly and efficient, making us feel truly welcome. The restaurant was a delight, offering a fine dining experience that exceeded our expectations.

Felt at ease, no complaints.

Luxurious stay, high-quality food, impeccable service, friendly ambiance, comfortable beds, excellent breakfast, attentive staff

Could not be improved in any way.

I had a fantastic stay at this beautiful hotel in Great Malvern. The value for money was great and the room, especially the garden room, was lovely with its own outdoor space. The location was brilliant and the staff were friendly and accommodating throughout my stay.

The breakfast selection could have been better, especially in terms of variety and quantity.

We had a fantastic stay at this hotel. The staff were amazing and nothing was too much trouble for them. The hotel facilities were clean, and there was ample parking available. The location was perfect, allowing us to easily explore the lovely town. The breakfast had a good choice and the cooked breakfast was excellent. The staff were friendly and professional, ensuring we had a comfortable and enjoyable experience.

Almost perfect.

The staff at this hotel were incredibly friendly and welcoming, making us feel right at home. The service was top-notch, and the owners went out of their way to ensure our stay was enjoyable. The rooms were clean and comfortable, and the food served was absolutely delicious. We especially loved the beautiful grounds surrounding the hotel, providing a peaceful and tranquil atmosphere. Another advantage of this hotel was its convenient location, making it a great base for exploring the surrounding area.

Although there wasn't anything that we particularly disliked about our stay, if I had to be picky, I would have preferred a shower screen instead of a curtain. However, this is just a personal preference and did not significantly impact our overall experience at the hotel.

I couldn't fault the staff at Cotford. They were incredibly helpful and accommodating, especially when I needed to check in earlier than expected. The breakfast was delicious and highly recommended. The room I stayed in, although a single room, was lovely and very comfortable. it was a great place to stay and I would definitely return.

I couldn't stay longer. 😞

The food was exceptional, every plate was a work of art. The staff and team were professional and provided excellent service. Breakfast was delicious and the lounge area was a nice place to relax with drinks. The owners were extremely attentive and accommodating.

The noise from other guests in the early morning was extremely disruptive and caused me to be woken up multiple times. While the location and the hotel itself were lovely, this issue overshadowed the overall experience.