I was pleasantly surprised by my recent stay at the hotel. The location was convenient, with easy access to local beaches. The staff were friendly and accommodating, making me feel welcome throughout my stay. The WiFi signal in my room was strong, and I appreciated the daily replenishment of tea, coffee, and other refreshments. Despite being near the road, my room was surprisingly quiet, allowing me to get a good night's sleep. The facilities were well-maintained, and everything in my room worked perfectly. The breakfast was plentiful, and I particularly enjoyed the delicious croissants. I had a very comfortable and pleasant stay, and I would definitely recommend this hotel to others.

I've stayed in many hotels within the IHG chain, but the warm welcome I received at this hotel was truly exceptional. Despite forgetting my razor, the front desk offered me a complimentary disposable one with shaving gel, displaying great attention to detail and customer service. The rooms were comfortable and clean, meeting my expectations. The breakfast provided good value for money, with unburnt scrambled eggs, delicious sausages, and crispy bacon. The hotel's location next to the motorway was convenient, and the staff were friendly and helpful throughout my stay.

All was well, no improvements needed.

The hotel offered fast WiFi and had a pub next door, which is great in case you miss breakfast. The staff was friendly and accommodating, and the breakfast was tasty and hot. The location is convenient for reaching Swansea and its beaches, making it an ideal choice for business guests.

Felt right at home, nothing to complain about.

The value for money at Holiday Inn Express was excellent; the room was spacious, comfortable, and spotlessly clean. The location was convenient, with no traffic noise despite overlooking the M4 slip road. The staff were incredibly friendly and helpful throughout our stay.

The breakfast could have been improved with more choice.

Comfortable beds, friendly staff, convenient location near motorway and restaurant. Fresh breakfast served daily, with helpful front desk.

This hotel exceeded my expectations in several areas. the value for money was excellent, especially when compared to the prices advertised online. Secondly, the staff were attentive and showed great attention to detail, making sure our needs were met. Additionally, the location, although slightly out of the city centre, was perfect as it was right next to the motorway. The rooms were clean and had a good shower in a well-maintained bathroom, with easy facilities available for our belongings. Lastly, the breakfast included hot food, which was a pleasant surprise. The scrambled eggs were perfectly cooked, and the sausages were delicious.

Everything was ok.

Located just off the M4 for easy access, this hotel offers comfortable rooms with a range of amenities. The staff are friendly and helpful, and the reception is warm and inviting. The rooms are well-appointed, with high beds and wet rooms for added accessibility. Breakfast includes a hot and cold selection, with the option to take away fresh fruit. The hotel is conveniently situated near David Lloyd and the Harvester for added convenience.

One small drawback is the limited parking available, so it is advisable to arrive early to secure a spot.

Comfy beds, plenty of towels, good showers, continental breakfast buffet, friendly staff.

I recently stayed at the Holiday Inn Express in Swansea East for a family wedding. The staff were incredibly friendly and accommodating, allowing early check-in for late arrivals. The rooms were clean and comfortable, and the hotel itself was lovely and well-maintained. The breakfast was delicious, with hot food being served until the very end, and the staff were always there to make sure we had everything we needed. The location was also great, with a nearby restaurant within walking distance. a delightful stay and I will definitely book again.

Totally recommend this hotel.

The accessible double room was comfortable, with good sound insulation and a reasonable price. The staff were efficient and friendly, and the hotel provided ice and microwave facilities. The room was spacious, clean, and had no traffic noise despite its proximity to the M4 slip road. The staff were helpful and the food, both at breakfast and dinner, was excellent with a good variety of choices. The hotel also allowed pets, which was a bonus.

Felt like part of the family, no complaints at all.

our recent stay at holiday inn express in swansea was fantastic. the friendly staff, clean and functional room, and convenient location near local beaches exceeded our expectations. highly recommend!

The hotel is conveniently located near the ferry terminal, making it an ideal choice for travelers catching an early morning ferry. The interconnecting door in the room allowed for easy access to the wall, ensuring a quiet and soundproof stay. The staff provided excellent service, going above and beyond to assist guests with disabilities. The breakfast offered a variety of tasty options and was included in the price. a comfortable and pleasant experience.

The hotel is situated near a busy motorway, which can result in some noise disturbance at times.

Comfy bed, spacious room, lovely shower, friendly staff, good wifi.

Nothing that I didn't like.

This hotel offers great value for money with its affordable prices. The staff were extremely helpful, friendly, and accommodating, always going above and beyond to assist us. The cleanliness of the hotel and rooms was exceptional, making us feel comfortable and at ease during our stay. Additionally, the location of the hotel, being adjacent to the M4, made it easily accessible and convenient for our travels.

One minor improvement could be made in terms of breakfast options.

The staff were friendly and welcoming, making us feel at ease during our stay. The breakfast selection was impressive, with tasty options like veggie sausages and breakfast buns. The room was clean and comfortable, providing everything we needed for a relaxing stay.

The price for a one-night stay was quite expensive, considering the lack of additional amenities such as a gym or pool. The lighting in the room was not ideal for doing hair or makeup.