Friendly staff and clean. The room was large and spacious with massive windows which barely let sound in from the nearby Dual carriageway. The bed was comfortable and the workspace was ample. Liked the added touch of nespresso machine in room alongside kettle. The DVD player was a plus, as were the hair straighteners.

The room looked modern in the photos, but it is slightly old school when you get into the room. The curtains were broken along the top so that they didn’t block out the light.

The large room provided a good night's sleep in a quiet environment. The hotel's location near the train station was convenient. The upgrade offer was amazing. The attention to detail with chocolates and a decorated plate on arrival was lovely. The breakfast, included in the price, was outstanding. The staff were friendly and helpful. a five-star experience.

Nothing that I didn't like.

The value for money was excellent, with a spacious room, comfortable bed, and great bathroom facilities. The location was perfect, just a short walk from the city center, and the staff were friendly and welcoming.

The breakfast offerings could be improved, with some delays in service and a lack of fruit juice glasses.

Excellent value for money, with huge rooms and a fantastic view of the city. The bathroom facilities were amazing, especially the fabulous bath. The hotel's location near the train station was very convenient, and the staff were lovely and helpful.

The breakfast offerings could have been better, as there was a miscommunication about the price. It was a bit annoying to be told one price at reception and then a higher price at the breakfast room.

Amazing staff, warm welcome, quality bed and pillows, nice and comfortable room, excellent spa, outstanding checkout receptionists.

Not one thing.

Spacious, clean room with bath and walk-in shower. Comfy bed and pillows for a good night's sleep. Delicious and varied breakfast selection. Convenient location close to train station and attractions. Excellent staff.

Lovely room and amazing bathroom, spacious with separate bath and shower. Friendly and helpful staff. Good breakfast with high-quality food. Great location near city center and O2 Apollo. Comfy beds and nice extras in the room.

Felt welcomed, no complaints.

The value for money at this hotel was great. The room was clean and spacious, with a lovely view. The location was fantastic, just a short walk into town. The staff went above and beyond to help us.

The hotel breakfast menu could have had more options.

Staff helpful, beautiful spacious rooms, comfortable bed, plentiful breakfast choices, good size bathroom, easy internet access.

For us it was ideal.

The rooms were spacious, clean, and comfortable. The bed was lovely and big, and the shower was great. The hotel had a nice bar area.

Felt looked after, no complaints at all.

Lovely rooms, friendly staff, great location, complimentary treats, comfortable beds.

No prompt service during breakfast.

We had a great stay at this luxurious hotel. The location was perfect, being close to shops, bars, and the city center. It was also conveniently located near a railway station, making it easy to explore the area. The service provided by the staff was exceptional, with friendly and helpful employees. The room was spacious and beautifully decorated, with a comfortable king-sized bed and a stunning view from the large window. Our sleep was incredibly restful, which is rare for me in a hotel. The amenities in the room were top-notch, including ironing facilities, heating, air conditioning, and a mini-bar. we were very impressed with the quality and comfort of this venue.

This hotel is highly recommended for families.

This hotel is in a really good location, just a stone’s throw from the train station and a short taxi ride into the city centre. The rooms are cozy and have great amenities, I especially appreciated the complimentary tea and coffee, and fresh milk on request. The staff are attentive and the breakfast spread was delicious.

All was good and nothing to worry about, the staff were quick to sort out any issues.

Friendly staff, good location, easy access to transportation, clean and spacious rooms, comfortable beds.

Don't have any issues at all.

We had a fantastic stay at this place. The location is perfect, just a short walk away from the main railway station. It's also close to shops, bars, and the city centre, making it convenient for exploring and enjoying the vibrant nightlife. The room was spacious, clean, and well-equipped with all the amenities we needed, from ironing facilities to a mini-bar. The staff provided an exceptional service, making us feel welcome and ensuring our comfort throughout our stay. We even enjoyed a delicious breakfast with plenty of choices. The hotel also offers a range of leisure facilities, including a spa and wellness centre, where we indulged in relaxing treatments such as massages and facials. Wi-Fi was also available, so we could stay connected during our visit. this place exceeded our expectations with its luxurious accommodations and top-notch services.

We highly recommend this hotel to all.