We were thoroughly impressed with the cleanliness of the hotel and its facilities. The room was immaculate and well-maintained, and the common areas were spotless. Additionally, the hotel's location was perfect for us, as it was conveniently close to Hyde Park and Oxford Street. We also appreciated having parking available and easily accessible, which made our stay even more convenient. The staff were incredibly friendly and helpful throughout our visit, making us feel welcomed and attended to at all times. Breakfast was top-notch, offering a wide variety of delicious options to choose from. the hotel provided an excellent experience.

Was all great.

Perfect location, friendly staff, outstanding management, luxurious rooms, delicious food, close to major attractions.

Everything was fantastic.

Staying here was a great experience! The location is perfect, just off a busy shopping street, and it's in a very good area. The staff is particularly outstanding with their help and hospitality. The room service, dry cleaning, and laundry were all excellent. The in-room amenities were also great, including ironing facilities, heating, and air conditioning. The mini-bar was well-stocked, and the sitting area was very comfortable. The free toiletries were a nice touch, and the television had great channels to choose from.

I recommend this hotel to anyone looking for a luxurious stay.

This hotel was a great find! The staff were so friendly and couldn't do enough for us. We loved the rooms with air con, and the breakfast served in the business lounge was delicious. The location just off Oxford Street was perfect for us, with great views of the city.

Everything was perfect!

Great location, worthy amenities, comfortable bed, awesome waterfall shower, friendly staff.

Nothing.

The staff at the hotel were incredibly friendly and accommodating, always going above and beyond to ensure a pleasant stay. The rooms were spacious and beautifully decorated, with luxurious amenities that made me feel like royalty. One of the best aspects was the central location, making it easy to explore and experience the city.

There were a few minor issues that I encountered during my stay. the check-in process was a bit slow and could have been more efficient.

Outstanding customer service, superb staff, divine Indian street food, comfortable bed, air-conditioned room.

Nothing, no complaints at all.

The hotel is situated in a very convenient location, close to public transportation and shopping centers. The rooms are elegantly decorated with top-quality fixtures that provide comfort and relaxation. The staff is friendly, welcoming, and eager to help at all times. Breakfast is varied and tasty, and the overall service always exceeded expectations.

The spa experience was a letdown, with no tranquil music playing, and the massages didn't match the quality portrayed.

Great location near Oxford St and a variety of amenities. Professional and attentive staff who made my stay memorable. Impressive facilities including a relaxing spa and Executive Lounge. Highly recommended for a luxurious escape in the city. Will definitely be returning.

The hotel is excellent, with friendly and helpful staff. The rooms are modern and comfortable. Great value for a 5-star hotel. Convenient location near Hyde Park.

Felt like being home, nothing to complain about.

Our stay at Montcalm Marble Arch was wonderful. The location was great and the staff were incredibly friendly and accommodating. We had a minor issue with the shower, but it was resolved quickly and efficiently. I highly recommend this hotel.

As trekkers and a group of friends, we loved the well-equipped spa/pool area for relaxing after sightseeing. The staff were friendly and the location was quiet and close to the subway. The beds were extremely comfortable with quality bedding.

Felt at ease, no complaint.

I spent my Easter weekend in a hotel that was decent, it had its perks, but I wouldn't recommend it. The staff was friendly and welcoming, they even gave us complimentary chips and drinks with our room. The location was great, just a few minutes walk from the main shopping center and a beautiful park nearby. , they provided a handy phone which was very cool.

Sadly, there were more negative than positive aspects during my stay. the cleanliness of the room was below average, there were crumbs on the floor when we checked-in, and the bathroom had some unclean surfaces.