com. Kids loved staying on a super yacht with helpful and polite staff. Free coloring books and pens were provided, making it an enjoyable treat for the kids. Recommend the cable car and ferry into town. Tea and coffee making facilities in clean and spacious rooms.

The hotel had a great riverside location with beautiful views of the dock and skyline. The rooms were spacious and clean, and the staff were friendly and helpful.

The hotel lacked some of the wow factor I was expecting, especially during Christmas time. The decor felt a bit drab and outdated, and the breakfast service was not up to 5-star standards.

Our stay at the Sunborn Yacht was a unique and luxurious experience. The room was spacious, comfortable, and clean, with an excellent shower. We also enjoyed the fantastic location, with easy access to the Excel, O2, and Greenwich. Despite a minor issue with the bar service, the staff were friendly and helpful throughout our stay. we highly recommend this hotel.

Lovely room, comfortable bed, pleasant staff, good breakfast, unique experience, convenient location.

No negatives from this place.

We had a fantastic long weekend at Sunborn London Yacht. The room we stayed in, 4028, had a charming boating theme and was extremely clean and well-maintained. The food at the hotel, both for lunch and dinner, was excellent and the service was top-notch. The venue itself is beautiful, with lovely views and luxurious amenities such as Molton Brown products and comfortable bathrobes. The cabin was impressively spacious and had a mini fridge and coffee making facilities. The yacht's reception area, staircase, and corridors were all stunningly designed and maintained. we had a great experience at Sunborn London Yacht Hotel.

There were a few minor drawbacks during our stay. We were disappointed to find that part of the yacht was closed for a private function, limiting our access to the bar and drinks selection.

The Sunborn Yacht Hotel offers a unique and convenient location for exploring London. With easy access to public transport, including 3 cruise ships, guests can easily navigate the city and visit attractions like the Excel congress center. the hotel's proximity to the convention center makes it a convenient choice for business travelers. The rooms are spacious, clean, and comfortable, providing a relaxing environment after a long day. The bathrooms are well-maintained and offer modern amenities. Guests can start their day with a delicious breakfast while enjoying stunning views of the river.

One aspect that needs improvement is the attention to detail in service. Some guests have mentioned instances of average service, such as not being offered the opportunity to taste the wine before it was poured and drinks at the bar not being served according to the menu description.

The location of this hotel is fantastic, with easy access to City Airport and close proximity to the railway. It is also conveniently located for those attending concerts at the O2. The rooms are beautifully fitted with balconies offering stunning views of the river. The staff were friendly and helpful, and the breakfast served was delicious. The hotel has a grand and impressive foyer and staircase.

Some guests reported issues with the bed, with a thin and uncomfortable mattress.

Great location for business travelers. Yacht hotel experience was unique and motivating. Lovely river view with balcony. Staff were friendly and made us feel special. Enjoyed the food for lunch and breakfast. Cable car nearby for a scenic ride.

Felt unwelcome and staff were surly upon arrival. Room wasn't on a high floor as requested.

I had an amazing time staying at this place! The location was perfect with lots of lovely spots to check out nearby. I could easily access the airport from here, which was very convenient. My room was spacious and clean, and I loved the sitting area and terrace. The staff was very friendly, and I enjoyed the 5-star service they provided, including room service and laundry. I also appreciated the room amenities, such as the mini-bar, tea and coffee facilities, and free toiletries. Breakfast at the restaurant outside was a great way to start the day!

I only had one towel in my room for me and my husband, but I spoke to the receptionist about it and they apologized and brought us two glasses of champagne. I would definitely recommend this place to my family and friends, especially if they want to experience local places with exceptional customer service.

The food was delicious, cooked perfectly. The room was clean, with a comfortable bed and a fridge. The location was great, with the Emirates Cable Car nearby. The hotel had a unique style, amazing views, and plenty of things to do. Loved the balcony and the tablet provided.

I had a fantastic experience at this luxurious hotel. The staff were incredibly friendly and always willing to help. They made my partner's birthday memorable by going above and beyond to ensure that everything was perfect. The location was ideal, with easy access to the Emirates cable car and City Airport. The hotel itself was stunning, with a beautiful terrace and dining area where I enjoyed a delicious buffet breakfast. The room was exactly as pictured - spacious, clean, and comfortable. The amenities provided, such as the ironing facilities and in-room safe, were a nice touch. I couldn't have asked for a better stay.

If I had to offer one small critique, it would be that one staff member seemed busy on the phone and didn't give me much attention. However, this was quickly resolved when another staff member stepped in.

The room was lovely and clean with great views over the river. The staff were very accommodating and friendly. The hotel is in a perfect location, with quick transport links to the O2 via the cable car or tube. The restaurant was elegant and had a beautiful view of the Thames.

Everything was spot on.

Spacious and clean rooms with beautiful views. Very accommodating and professional staff. Perfect location to explore Docklands and beyond. Relaxing and posh atmosphere without being snooty. Great value for a special occasion.

The location was excellent, with easy access to public transport and being right next to the Excel Centre. The room was spacious and comfortable, with a luxurious bed and a well-appointed bathroom. The service provided by the staff was top-notch, and the breakfast at the Lands End restaurant was delicious. I also enjoyed the stunning views from the hotel.

The bar service could use some improvement.

Had a great stay recently and loved the complementary cake and chocolates that were waiting for us in the room! The location was amazing, right on the water and with fantastic views. The staff were so friendly and welcoming, making us feel at home as soon as we arrived. The facilities were top-notch with plenty to do, including a spa and fitness center.

The bed was a bit uncomfortable, but nothing unbearable. It was also a bit too warm in the room, even with the air conditioning on.