Friendly and welcoming reception staff, great advice on places to eat, provided a tourist booklet for discounts, snack bag for the train ride, deluxe room with excellent bed, clean and comfy.

No complaints.

The location of this hotel was perfect, as it was within walking distance of the pier and shops. The rooms were comfortable and the bathrooms were spotless. The service provided by the friendly staff was excellent, and the breakfast had a good variety of choices. We also enjoyed the fantastic views from our room. The hotel had all the facilities we needed for a pleasant stay.

That the lift was rather old.

Friendly staff, comfortable beds, good breakfast options, clean rooms, convenient location near attractions and restaurants.

The hotel's location by the beach allows for stunning views and easy access to the sea. Guests are pleased with the clean and spacious rooms, comfortable beds, and helpful staff. The on-site restaurant offers delicious meals with interesting menu options, such as cooking your own steak on hot lava stones.

The hotel does not have its own car park, but street parking is available nearby, although it may be limited during busy periods.

Great location near the town center and close to evening entertainment. the staff were helpful and welcoming, especially during breakfast.

The shower didn't work in the morning and there was no Wi-Fi in the bedroom.

I was pleasantly surprised by the comfortable and clean room at West Rocks Townhouse. The sea view from my window was absolutely stunning. The staff were friendly and the breakfast, cooked to order, was delicious with a good choice of cereals, juices, and fresh fruit salad. I'll recommend this hotel for its value for money.

Great location right on the seafront with easy access to everything. Friendly and helpful staff. - Enjoyable breakfast with good waiting service.

Shower was unbearably hot and couldn't be adjusted properly. Room could have been bigger, especially for two adults and a dog.

I got great value for my money at the West Rocks Townhouse. The room was recently refurbished and had a lovely sea view, with comfy beds and daily linen changes. The staff were friendly and welcoming. The location was perfect and the hotel had easy parking with affordable permits.

Breakfast delights, but could have more vegetarian options.

The hotel had a fantastic location along the seafront, with stunning views and easy access to the pier, bandstand, and town centre. We were pleasantly surprised by the comfortable and well-decorated room, which had a beautiful view of the sea. - the staff were friendly and went above and beyond to ensure a pleasant stay.

While the breakfast was tasty, we would have liked to see a bit more variety in the options available.

This hotel is a gem! It offers excellent value for money with its affordable prices and attention to detail. The location is perfect, within 10 minutes' walk of the town centre and right on the beach. You can even enjoy the iconic bandstand just a stone's throw away. The staff are friendly and provide great service, and the basic amenities are all provided in the partly refurbished rooms. I loved how the TV was positioned for comfortable viewing from the bed, and the view from the room was simply fantastic. Plus, the breakfast had gluten-free options available and included tea and coffee.

All was fine, nothing to complain about!

I had a great stay at this hotel! the location is fantastic. It's right on the seafront, just a stone's throw away from the iconic band stand. Plus, there was cheap parking right outside, which was very convenient. Secondly, the staff were amazing. They were friendly, helpful, and really went out of their way to make our stay comfortable. Lastly, the rooms had a lovely view. I had a room with a window right in front of the bed, so I could wake up to a beautiful seaside view.

All in all, my stay at this hotel was fantastic.

This hotel exceeded our expectations in many ways! the location was ideal, with cheap parking right outside and being within a 10-minute walk of the town centre. The recently refurbished rooms were clean and had a great view, and the beds had great mattresses. We also appreciated the staff's attentive service and the fact that gluten-free options were included in the breakfast.

All was well, no complaints!

Great value for money with spacious and clean rooms and friendly staff. the location was very convenient for my business meetings and being close to the sea was a bonus. the hotel provided complimentary tea and coffee in the room.

The noise level was quite high, negatively impacting my sleep quality at night. finding a parking space near the hotel was challenging.